emmanar jailee lonlei
Hasan Fogg
Hope someone can help! There is a movie in my Save List, specifically Glass Onion, which is a Netflix movie. I want to delete that movie from my list, and there is no option to do so. I do understand that Netflix doesn't work with the Save List, which is the problem - the movie must have been in the My Feed queue before it changed over to Save List, and now it's stuck there. Just as you can't add a Netflix movie to your save list, you also, apparently, cannot delete a Netflix movie from the list.
I want to be very clear, before a rep responds, that I absolutely already know how to add and delete movies from my Save List the standard ways, and I do it all the time. However, the option to remove this particular item is just not there. But there must be some kind of recourse or workaround so it doesn't just remain stuck there forever.
So, any words of advice from the community? Anyone else had this issue and resolved it? If a rep can help, that would be great! (I also can't figure out how to contact Roku directly anymore, as used to be available.)
This issue is annoying me so much that I'd happily clear my entire Save List and re-add everything, just to get this one movie to disappear, lol. If that's an option, I also haven't figured out how to do that - how to clear the Save List (hopefully without doing a factory reset, which I'm not sure would even solve the problem).
Otherwise, search Google for "Roku telephone number" and look at the results just below the "People also ask" section. I tried to post one of the links (P***edConsumer.com), but my post got flagged and deleted.
For what it's worth, I managed to chat with a Roku representative, who was not able to help me at all. Like, AT ALL. Kept telling me to sign into Netflix and remove it from that list. Somehow I doubt that would help, because it's a separate list! Not to mention I am not even currently subscribed to Netflix - I don't even think it was in my Netflix queue, and I can't view it anyway, obviously. Regardless, there's another title stuck in my Roku Save list that has nothing to do with Netflix, and it too is stuck there.
OMG, I went in infuriating circles trying to explain this on the chat, and ended up basically being told there's nothing anyone can do about it. Not great, Roku. I'm pretty patient and understanding about most things, but ugh.
So the gist is, if there's a title which found its way onto your Save List in the past, and is currently either a Netflix title or not currently available to stream anywhere (aka "no providers found"), then you cannot delete it. And apparently Roku cannot or will not delete it for you. (Nor can you clear your entire Save List and start from scratch, apparently.) Seems like a system bug that needs to be fixed, and maybe I should report it that way, at least.
Again, that option doesn't exist on my app. I may have a different version of the app, I don't know, but it is not there - there are no dots at all when viewing the list as a whole, instead there's a box to check or uncheck on each title. I'll try to include some photos, to show what I'm seeing on my app:
Ok, don't shoot the messenger but I was asked to see if I could unblock the queue management area for Netflix but still block the streaming media part of it... We're using the URL filtering capabilities of the PA 2050 device and I have a policy defined that's based on an Active Directory user group to filter traffic. I'm not sure how I would go about doing this, any thoughs?
Its pretty basic, your going to create a rule that precedes your URL filtering rule. The rule will be from trust to untrust application will be "netflix" and action will be drop.
Has Palo Alto changed the Netflix signature recently? In September we had blocked the application per Phil's suggestion earlier in this thread and people were able to login and manage their queue but couldn't view any movies. This morning, though, I wasn't able to login anymore. Thanks --
@cshep: you would have to review all of the release notes to see what has changed between each version of the content update to see if PAN engineering have updated any particular application signature(s).
If you see the block in either the "traffic" or "threat" logs then that would be due to either an application update or an antivirus update. If you see the block in the URL filtering log then it is your URL filtering profiles that need examination.
I would say looking at the logs should give you an indication of whats going on with the block. I have a handful or preset filters for looking at that kind of thing. I'm running 3.1.4 code with the latest app and threat updates and have just noticed I'm unable to get to the netflix.com queue. I can get to the sites front page however loggin in doesn't happen. When I look at the traffic log is see a deny for netflix based on the app, i don't see anything blocked in the URL log for netflix so it's definately the app. I'd have to look back as well but I'm guessing a app and threat update changed something.
If you require assistance resolving this issue I would suggest posting some screen shots of the traffic, URL filtering and threat logs to this thread so that we can do some detective work and find the root cause of the issue.
Thanks to the folks at Microsoft and Netflix, I've gotten the new Xbox 360 console upgrade and have started watching Netflix movies on my Xbox this morning. A couple gaming sites have been doing some reviews as well and have raised a bunch of questions, some of which I have already asked Microsoft and Netflix and will update this post if I get answers.
The new Xbox 360 console update, which will be release to the public on November 19th, includes the highly anticipated ability to stream Netflix content to the Xbox 360 console as long as you are a Microsoft Live Gold customer and a Netflix customer.
After downloading the new console update and then downloading a small Netflix update, you active the streaming functionality by entering a code from your Xbox 360 into your Netflix account via the computer. From there, you can add Netflix videos into your watch now queue and they instantly show up on your Xbox 360. Navigating through your movies is done by going to the Netlfix box in the "Video Marketplace" channel which takes you to an app that allows you to very cleanly and very quickly flip through the movies in your queue. The movies are represented by cover artwork of each movie and even when you have a hundred or so titles in the queue, the app is super fast. I would compare the experience to being almost identical to flipping through albums in iTunes using Cover Flow. The only major downside here is that movies still have be added via the computer first, before they can be played back on the Xbox 360.
Once you select a movie, you get a screen with details about the video and the ability to rate the content as well as the ability to start, resume or remove the video. When you select play, the app checks your connection speed and buffers the video. For me, the videos buffered very fast and I never waited more than about ten seconds for any video to start. That may not be the startup time for the average consumer though as I am on a 20MB FiOS connection. While most movies are in SD, Netflix has to date made about 300 videos available in HD, many of which are TV series and not actual movies. Watching the SD movies on a 50" plasma screen looked amazing and HD is really incredible. The quality of the stream is all based on your connection speed and I am waiting on Netflix to hopefully give me details on the encoding bitrates being used. But the bottom line, the video quality is really, really good and in my eyes, is DVD quality with no frame rate issues.
Netflix and Microsoft have clearly thought about the experience, the ease of use and the quality of the videos being delivered and overall, I expect users will be very happy. That being said, this hands on review leaves me with three main questions that will dictate how successful the offering will be.
For starters, what is the business relationship and model behind the new service? With three parties involved, Microsoft, Netflix and content owners, whom is paying whom to make all this happen and how will money be made? I know this is a new service to start and hence, a clear business model has not yet been established. But over time, one will have to emerge.
Second, does the availability of getting movies on the Xbox 360 now mean that more content owners and in particular, major movie studios, will start giving Netflix the rights to encode and deliver more first-run movies? Hopefully so, but they still control the content and have a big say in the success that the Netflix service will have.
I recently purchased an Xbox and I must say, considering that have yet to acquired a sports game, that I am very impressed. I got the Xbox 360 pro (with the 60gb hard drive) and this allowed me to take full advantage of the recent updates for the New Xbox Experience (NXE).
There is a metric ton of videos, demos, pictures, community games, themes and online goodness that really extend the entertainment experience of the Xbox. The interface is really intuitive and looks great in 1080p.
Netflix Instant Watch is a really significant addition and adds a really solid value, if you are in fact a Netflix subscriber. The only problem with Netflix Instant Watch is that there is a really limited movie list and it can take quite a while to find a decent movie for your Instant Queue. The HD movies streamed consistently without interruption and the picture quality was pristine.
The other problem is that you cannot add movies to Instant Queue directly from the Xbox, you have to go online via a PC, but the instant queue will update almost immediately. There was an announcement of a Netflix app for Windows Mobile so this should relieve that bottleneck (or maybe I could create a Media Center app).