Fujitsu Firmware Download
Yvone Samiento
Update: I wrote a new tool that lets youdo most of this process from Linux, without rebooting and without needing anyUEFI or DOS tools, which should work for any LSI SAS2008 card regardless ofvendor and let you crossflash to any firmware.
To crossflash a card to a different firmware, you first need to write the SBRcorresponding to the type of card that you want (iMR or IT/IR). Then youcan wipe the flash memory and flash whatever firmware you need.
Supermicro actually provide tools and documentation on how to crossflash theirSAS2008 based cards between MegaRAID and IT/IR modes, so I recommend going totheir page if youneed to get ahold of megarec.exe.
Unfortunately, this does mean you need to put together a FreeDOS USB boot diskor similar. I recommend theseprebuilt bootable USB images if you just want something ready to go. Picking theHIMEMX boot config works best.
So what SBR should you use? At first I used the Supermicro SBRIR.BIN, butkeep reading. What is critical is that you pick an SBR for the correct mode ofyour card: an iMR one if you want full MegaRAID mode, or an IT/IR one if youjust want the MPT2SAS mode. The SBR determines which mode the card comes up in,and its PCI ID which identifies it to the host as one or the other kind.
With that patch, the flashing process completed successfully (actually, I hadto run it again after a reboot to get the BIOS flashed, probably due to theaforementioned UEFI issues). Grab the patched sas2flash.efihere.
My company bought multiple Evernote Edition Scansnap scanners years ago to the tune of $500 each. We've been an Evernote business customer for going on nearly 10 years. Today, for whatever reason, my scanner won't scan. The green button flashes whenever I hit the scan button, and I noticed the Scansnap Manager Evernote Edition software has suddenly disappeared from my PC.
So I go on the Evernote site to download it, and can't find the software. But I do see a help article related to updating the firmware on our Evernote Edition scanners so they can become regular IX500 scanners. This seems fantastic. I read all of the instructions, download the firmware update, and when I go to install the application receive an error (attached) saying that I must first install Scansnap Manager Evernote Edition in order to update the firmware on my scanner.
Unfortunately, this software appears nowhere on the Evernote web site and disappeared from my computer. I contacted support by chat and was directed to the Fujitsu web site as the source of all downloads, navigated through the menu to find the IX500 which is listed under discontinued models, and of course the Evernote specific software isn't available there either. This software should be on the Evernote website.
I am irritated that for whatever reason, the Evernote Edition software removed itself from my PC, that it's no longer available for download anywhere, and that Evernote support never contacted people who purchased these scanners to inform us of the option to update firmware before removing the prerequisite software required in order to do this firmware update. Support from Evernote has been abysmal. This goes to show how much they care about their customers who spend thousands of dollars with them.
Can someone please give me a download link to the Scansnap Manager Evernote Edition? Otherwise we're going to look at migrating all of our data to another provider and will switch away from Evernote for good.
The conversion tool updates the scanners firmware. ScanSnap Home is then needed to configure the new firmware. I am using ScanSnap Manager, that does the job as well, but the official description is for SSH, so better go for it as well.
A word about your personal expectations: It is a rare exception to notify users of a product individually that it is eventually phased out. It is normal that technical products reach the end of their support eventually.
A quick search with my search engine brought up this web site. It looks legitimate, but it is as always hard to tell for 3rd party sites. Maybe load it to an isolated PC, and run it through an antivirus scan to find out whether it is clean. It seems they have the installer available:
Generally spoken the Fujitsu websites are a mess: Hodgepodge of local and global sites, no clear UI, the more technical sites seemingly a weak UI patched over a file database that has access points only experts for the devices will know.
1.although the program has ended, apparently Fujitsu just removed the link from the main landing page, and I managed find this page would still has a working link to the conversion tool. I've also triggered a save on the wayback machine for that page, but it may not save the binary. If people behind me couldn't find the conversion tool, try googling "SSEEConvertTool.zip" and see if anyone else on the internet has saved it.
2. the evernote edition of the scan snap software could be found at different locations, usually called "PFU_Scanner_Installer_b19.exe", but in it's first step, it will fail to download in step 1 of 2, as shown in one of the screenshots above by another poster. To get around that, you need to first install Evernote legacy, found at one of the reply of the forum link below. After installing it, then run the PFU_Scanner_INstaller_b19.exe and it'll skip step 1 and enter step 2 to download software. However, since it's retrieving something from the Internet still, there is a possibility that in the future it'll fail just like in step 1 of 2.
3. Once you have the legacy Evernote installed, and the PFU_scanner_installer.exe installed, extract the files from SSEEConvertTool.zip from step #1 and run the conversion exe inside. Then hope everything works.
4. if converted without issues, go to Fujitsu's scansnap software download installer site and use "Download Installer". If you try the offline installer you won't be able to find ix500. The online installer worked for me and I was able to scan sucessfully.
Yes, that is the article I saw, which links to When I go to the Fujitsu site and read steps 1 through 3.2 as the Evernote article says to read, I get stuck at step 3.2 because when I run the update tool, an error immediately pops up which is the image of the error in my original post above.
"Unstable to update the firmware because Evernote Edition is not installed. Install Scansnap Manager Evernote Edition, and then try again."
The issue seems to be that the Scansnap Manager Evernote Edition software isn't available for download anywhere. Do you have any idea as to where I might be able to get that software?
Note that in my case, I finally realized that it stopped working because my firewall's wifi was upgraded from 2.4 GHz to 5GHz (had the same problem with an older printer). If I run it on the 2.4 band it worked fine after I just reinstalled the scansnap manager software from the above link. I did not go through the firmware update process as I ran into the same issue as you did.
Note that in my case, I finally realized that it stopped working because my firewall's wifi was upgraded from 2.4 GHz to 5GHz (had the same problem with an older printer). This should be a lot easier to find out about adult chat rooms. If I run it on the 2.4 band it worked fine after I just reinstalled the scansnap manager software from the above link. I did not go through the firmware update process as I ran into the same issue as you did.
I realize that it's been almost a year since this post, but I just wanted to thank you because thanks to this thread I was able to upgrade my old ScanSnap Evernote Edition scanner today to my new-ish iMac and I am up and running for the first time in well over a year! I just followed the instructions loosely given in the previous response and honestly I didn't even read it all thoroughly. In the realm of tech things can get fantastically frustrating real quick, but the whole set-up took me less than 15 painless minutes. I could not believe how smoothly it went and that I don't have to buy a new scanner. Few things spark joy like being able to scan and clean up a year's worth of backlogged paperwork. So, I hope you were able to figure it out, but thanks to your post I'm fully functional again. My 9 year old ScanSnap is running strong like the little champion it's always been.
The issue I'm running into is with an old installer for scansnap Evernote edition. If you scroll up and look at the screenshot I provided what's happening there is its first trying to install Evernote itself and then step two will be to install the scan snap components.
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