Error trying to access glazing system library

[Kyle Biega]

Hi all. I am in version 7.8 and added a new gas composition for 90/10 Krypton to my Gaps database. I was able to successfully add the new gas, but now when I go to my glazing system library, I keep getting the following error message and can no longer access my glazing library. I haven't had any issue accessing my glazing system library in the past.  I've tried deleting the new gas composition that I made, but I'm still getting the error. Ever seen anything like this? Really appreciate any insight you have.

After trying to click out of the above error message, I get following pop-up as well. Not sure if this provides any more clues on how to resolve?

[Robin Mitchell]

Kyle

It doesn't look like the error message you are getting came through in your post. 

Maybe try adding the screenshot again, or just type the error message. 

Robin 

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Robin Mitchell

Building Technology and Urban Systems Division
Energy Technologies Area
Lawrence Berkeley National Laboratory

[Kyle Biega]

Sorry about that. Thanks for the quick reply! I'll try pasting it again. I'll type it out as well. 
 

Error message: "The changes you request to the table were not successful because they would create duplicate values in the index, primary key, or relationship. Change the data in the field or fields that contain duplicate data, remove the index, or redefine the index to permit duplicate entries and try again."

After closing this error message out, I also get the following pop-up:

"Information - 1246576928 cannot be found in the GlzSys table." Every time I try to close this window, it just keeps popping up. 

Note that I am still able to access the other libraries (Gaps, Window, etc). But i can't access the Glazing Systems Library. 

Thanks!

[Robin Mitchell]

Can you create a "Project Database", zip it up, and email it to me? 

I don't think I can figure out what is going on without looking at the WINDOW database you are using.

Here is a description of how to make a Project database -- basically you do an export to a new database and only the glass layers used in glazing systems are put in that new db, so it is much smaller. 

https://windows.lbl.gov/project-databases

Robin

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