IGDB Update error

Kawser H.

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Dec 1, 2025, 5:45:13 PMDec 1

to Berkeley Lab WINDOW

Hi ,

I am having problem when updating the IGDB in window software. It shows an error message saying .."WINDOW Failed to import Optics Record." I have no idea what is the issue right here.

I have attached the file for reference. Please let me know how I can solve this issue.

Thank you.

igdb update.jpg

Robin Mitchell

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Dec 1, 2025, 5:49:27 PMDec 1

to Kawser H., Berkeley Lab WINDOW

If your w7.mdb glass library has a lot of records to update, this can sometimes happen.

You might just do the updates listed in the dialog box one at a time, and see if that helps.

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Robin Mitchell

Building Technology and Urban Systems Division
Energy Technologies Area
Lawrence Berkeley National Laboratory

Kawser H.

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Dec 2, 2025, 5:50:46 PMDec 2

to Berkeley Lab WINDOW

Hi ,

Thank you so much for the feedback. I will try and get back to you if I have any issue.

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