Optics Error Coated lite

Micaela Millard

unread,

Sep 17, 2024, 1:00:25 PM9/17/24

to Berkeley Lab WINDOW

Hello,

I am trying to build a laminate with NFRC ID#17970 TNG11-89E. When I try and calculate a laminate with this lite, it won't calculate with the error "Information could not be retrieved from database: Couldn't find substrate for TNG11-89E"

Can anyone help me with using this approved glass? It is a coated lite.

Thanks

Robin Mitchell

unread,

Sep 17, 2024, 1:05:47 PM9/17/24

to Micaela Millard, Berkeley Lab WINDOW

Looking at NFRC ID 17970, it does look like it was submitted by the Manufacturer without a substrate, which could prevent Optics from doing a calculation depending on the circumstance.

Can you provide a screenshot showing the laminate you are trying to construct? Or a list, with the NFRC IDs, of the laminate you are trying to construct?

Robin

--
You can view the WINDOW forum online at:
https://groups.google.com/g/berkeley-lab-window
---
You received this message because you are subscribed to the Google Groups "Berkeley Lab WINDOW" group.
To unsubscribe from this group and stop receiving emails from it, send an email to berkeley-lab-wi...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/berkeley-lab-window/b2d462dc-30dd-4a0b-a799-637b2813493bn%40googlegroups.com.

--

Robin Mitchell

Building Technology and Urban Systems Division
Energy Technologies Area
Lawrence Berkeley National Laboratory

Micaela Millard

unread,

Sep 17, 2024, 1:18:14 PM9/17/24

to Robin Mitchell, Berkeley Lab WINDOW

Thanks Robin,

I am trying to create the following laminate as part of an IGU

Micaela Millard, P. Eng

Salient Engineering

To view this discussion on the web visit https://groups.google.com/d/msgid/berkeley-lab-window/CACF39Ssw4%2BXvSp4KATzTPNJRN_MoLGZYPeVv5mXOrA0hgUOvtA%40mail.gmail.com.

Robin Mitchell

unread,

Sep 17, 2024, 2:01:16 PM9/17/24

to Micaela Millard, Berkeley Lab WINDOW

When I try to create a laminate using NFRC ID 17970, that layer doesn't appear in the list of glazings that can be added to a laminate.

This is because of how it was submitted by the manufacturer.

See the attached PDF which explains this.

So I am a bit confused about how you could create this laminate in the first place, using that NFRC ID.

Robin

Optics_UsingProductsWithoutSubstrateInfo.pdf

Micaela Millard

unread,

Sep 17, 2024, 2:07:13 PM9/17/24

to Robin Mitchell, Berkeley Lab WINDOW

Hi Robin,

I was able to add it using the view all tab in optics.

Thank you for the document I will attempt to find a work around for this project.