Role: Sr. Product Manager
Location: Englewood, CO – 5 days onsite-Only Locals
Duration: 12 months contract
Need 10+ years’ experience
Reason for the ask: The Client is looking for a Senior Product Manager to help co-pilot/support the work to build out AI capabilities with Service Now, an internal ticketing system run by IT for internal corporate teams. They are behind on getting this work started, motivated to move, but have some specific requirements listed here.
a. Echostar has a 2-year instance of service now, while Dish has a 9-10 year instance today. The process to log tickets is similar, while EchoStar has GCP/Claude integrated to allow chat features.
b. They are looking to improve the experience and integrate AI into their offering to make it faster and more responsive