Remote Role || Business Process Re-engineering Manager || Harrisburg, PA (Remote) || 12+ months || Only Locals
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Manoj Kumar
10:56 AM (10 hours ago) 10:56 AM
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Title: Business Process Re-engineering Manager
Location: Harrisburg, PA (Remote)
Duration: 12+ months
Only Locals
Job Description:
Responsibilities
- Lead process discovery and documentation efforts across multiple DCNR program areas that align with agency modernization priorities.
- Schedule and facilitate cross-functional work groups to identify inefficiencies,redundancies, risks for targeted process improvement initiatives.
- Develop current-state and future-state process maps, gap analyses, and actionable improvement plans.
- Prioritize initiatives in collaboration with leadership based on impact, feasibility, and strategic alignment.
- Support the establishment of process ownership, governance structures, and accountability mechanisms.
- Develop performance metrics and dashboards aligned with operational excellence goals.
- Prepare executive-level briefings, status reports, and written recommendations.
- Support implementation planning and change management activities as needed.
- Deliver clear, organized documentation suitable for long-term internal use
Expected Deliverables
- Documented current-state and future-state process maps.
- Prioritized improvement roadmap with timeline and estimated impact.
- Governance framework recommendations (including process ownership structure)
- Performance metric recommendations and reporting templates.
- Executive summary reports and presentation materials.
- Cross bureau process alignment reports highlighting decisions,risks, and outstanding issues.
- Change management materials, including training guides and communication plans.
Required Experience
- Bachelor's Degree in Business Administration, Public Administration, Organizational Development or related field.
- 3+years of demonstrated experience in business process improvement initiatives.
- 3+ years experience leading projects or managing people.
- Strong analytical,organizational, and written communication skills.
- Ability to work independently with minimal supervision in complex organizational environments.
- Proven experience leading enterprise or multi-program process redesign initiatives.
- Strong facilitation experience with senior leaders and cross-functional teams.
- Demonstrated experience implementing Lean, Six Sigma, BPM, or comparable methodologies.
- Experience producing professional-grade process documentation and executive-ready deliverables
Preferred Qualifications
- Experience working with state or public-sector agencies.
- Relevant certifications (Lean Six Sigma, PMP, or similar}.
- Experience establishing governance frameworks or performance metrics.
- Familiarity with change management principles
- Experience building sustainable continuous improvement programs.
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Submission Matrix:
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Thanks & Regards,
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Manoj Kumar Concept
Software & Services Inc |
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