Re: [blug-chat] Help for my.mum Agnes croft

[Phil Weir]

Hi folks,

Thanks for following up Silvia and hope you get sorted, Mark.

Just to ask everyone again, please make sure that you don't Reply All to emails with such specific personal details without redacting (or better yet, reply all to this one) - they are on public record, and it creates very thorny legal and privacy issues. If anyone has a little time to help (which would be brilliant!), can you please contact Mark directly for them? (and can admins please double-check for such PII before releasing emails)

All the best,

Phil

On Fri, Dec 4, 2020 at 8:01 PM Mark Croft <mark.cr...@gmail.com> wrote:

Not got it fixed... She now got a university laptop cos of her dyselixic.. she still having issues with her co op internet.. she has moved out of her flat cos the electrical are upgrading the electrics n pulling ceiling down too route in ceiling.

Best to call her if you want too help with her technology problems..

On Fri, 4 Dec 2020, 5:45 pm Silvia Sánchez, <bhko...@gmail.com> wrote:

Hi Mark,

Did you get to fix your mum's laptop issues?

Cheers,

Silvia

On Thu, 19 Nov 2020 at 13:16, Mark Croft <mark.cr...@gmail.com> wrote:

Hi my mum not getting any support with he university laptop..

[address]

Nancy Agnes croft landline best she very old skool... [number]

She picked up second hand desktop " Acer i5 2400, 4Gb Ram, 500Gb hdd" I found it on Facebook markplace for £40

Nice too have it dual boot with existing win10 n new install of Linux mint 20..

When it got Google Chrome n remote desktop setup I can do the rest remote from here in redditch..

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[Mark Croft]

We slowly getting there.. she was getting confused with windows 10 n WiFi. got it on the new midi dongle that her housing has provided mum had to move into another flat while they do a full upgrade too her flat n she got ADSL co op broadband in number 25.. so the housing provider has given her. Midi.dongle as a solution in her new temp at but only got the housing manager yesterday too set it up but no tutor ial on how to use it... Etc long story but got her connect ed...she thought cos it said connect or connected next to the WiFi she was connected but then thinking she connected too every WiFi ... She not been taught how the connection system worked in win 10.. so took about hour of talking her threw everything till I find out she was not pressing the connect button n entering in her WiFi I am not very happy with the support my mum is getting too get on with her studying etc

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