Hotmail Recover Deleted Emails

1 view
Skip to first unread message

Barb Magario

unread,
Aug 5, 2024, 8:55:27 AM8/5/24
to behosarna
I accidentally deleted several important emails in Hotmail when I cleared up the Inbox. And later, when I required those emails, I came to know that they were deleted. Is it possible to recover deleted emails from Hotmail? If yes, please tell me how to do it. I really want to retrieve those messages."

Hotmail (Outlook.com) is a webmail service. Users can access it from a web browser anywhere in the world or view its emails in Outlook if you have added the Hotmail account. Sometimes, you may get one or more emails lost by accidentally hitting the "Delete" button or for some other reasons. When it happens, you may want to recover the deleted Hotmail emails, especially when those lost emails contain important messages.


It is not a complicated thing to recover deleted emails from Hotmail after you've read this tutorial. Here, you can learn how to recover deleted Hotmail emails from Deleted Items and how to recover permanently deleted emails in Hotmail with email recovery software.


Unfortunately, according to the web search results, it is not possible to recover an email that has been deleted from your Hotmail account for more than 30 days. Hotmail only keeps your deleted emails in the Deleted Items folder for 30 days, and then they are permanently removed from the server. Even if you use the Recover Deleted Items from Server option, you can only restore the emails that have been deleted in the last 14 to 30 days.


Therefore, unless you have a backup of your email in another device or service, such as a computer, a phone, or a cloud storage, there is no way to retrieve your deleted email from Hotmail after a year.


Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back. If you think my reply is helpful to you, please remember to mark it as an answer. Warm thanks.


to try to regain access to your account, you can try to use the Recovery Form:



Microsoft provides a recovery form that you can fill out to verify your identity and regain access to your account. Here is how to use it:


@LeonPavesic Thank you so much for giving the tips. I did try to fill out the form it gave me error message (The Microsoft account you've entered does not exist.). seems like they permanently deleted that account, I don't know how they can do that. I have that email last 35 years and has all my all info, history data. Thanks again for you time for replying to this message.


This article was co-authored by wikiHow staff writer, Rain Kengly. Rain Kengly is a wikiHow Technology Writer. As a storytelling enthusiast with a penchant for technology, they hope to create long-lasting connections with readers from all around the globe. Rain graduated from San Francisco State University with a BA in Cinema.



This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources.



This article has been viewed 458,373 times.



Learn more...


Hotmail, now known as Outlook, allows you to restore deleted emails from the trash for 30 days. If it's been over 30 days, you may be able to retrieve some deleted items in the "Recoverable Items" folder. This wikiHow teaches you how to restore deleted emails from Hotmail (Outlook) using your computer, iPhone, iPad, or Android.


My desktop was recently updated to Windows 10. After the update, I noticed that any files I delete in Outlook (Office 365 version) are not moving to the "Deleted Items" folder. They are just disappearing. I delete the files by clicking on the trash can symbol. I didn't see this problem before updating to Windows 10, so wondering if the update changed some settings that I'm just not seeing.


@VasilMichev Yes, hitting the button should put them in the Deleted Items folder, but it does not. I have looked at the Recover Deleted Items functionality and see some of the deleted files. My problem is that any files I delete should be going to the Deleted Items folder and they are not. I'm trying to figure out if a setting somehow got switched when I updated to Windows 10 as everything worked fine until I updated.


I cannot think of any W10 option that would affect this. Well, sticky keys maybe or something similar, as holding the Shift key while doing the deletion will "hard" delete the item, placing it in the Recover deleted items container. You can prevent that by enabling the "prompt for confirmation before deleting" option under Options -> Advanced.


Problem: Everything seems to work fine with the exception that when selecting the Deleted Items folder nothing is there. If you click on "Recover items recently removed from this folder" you get a long list of emails that were probably emails that have been automatically deleted due to the 30 day automatic removal of emails from the deleted items folder but no emails that were recently deleted that you might want to move back to your inbox cause you deleted by accident say. When using a browser or the Mail app in Win 10 the deleted items folder is full of the emails you had recently deleted.


I had tried everything, deleting mail profiles, accounts, uninstall / reinstall. Revo uninstaller and cleaning any reg keys left behind and nothing fixed it. Just a few minutes ago I right clicked on the deleted items folder like I've done a million times by now trying to figure this out but this time I noticed at the bottom of the Outlook window it showed there were 360 items in the folder although the window was empty showing no emails, just prior to that I had just added my MS account for the 50th time and it showed it was updating the deleted items offline folder. So for the heck of it I figured I'd click on the "Clear Offline Items" button on the General tab of the deleted items property window. Closed the property window and clicked on the refresh folder button in the quick access toolbar and items began to appear in the deleted items pane. WTH. If anyone still has this problem please try this and reply here if that fixed the issue for you.


Yes, I did finally get it figured out. Right click on the deleted items folder, select properties. Then on the general tab click on Clear Offline Items, close the properties window and click on the refresh folder icon at the top of the outlook window. That did the trick instantly. I've tried all of the things listed in StevenRPF post but oddly none of those things worked. I had even deleted the profile, uninstalled outlook, deleted every reg entry and folder associated with outlook including the ones under app data and none of that fixed it. Then I noticed the Clear Offline items button and figured WTF and clicked on it. One thing I'd never done or noticed and all of my deleted emails started to appear once I clicked the refresh icon. Hope that helps you.


I guess I should share more information, not sure if I gave a clear picture of the issue as I've learned a bit since resolving the problem from all the different things I've tried and all the forums I've visited for answers. It is as I described earlier but I have an outlook.com email account, a gmail account, and a local ISP provider account that I don't really use but use Outlook to check it in case something is sent to it and to keep it from deletion by the ISP. This issue only was with my outlook.com account, the other 2 accounts never had the problem. Also, I have a convertible tablet, a laptop, and a Tower for gaming, I own Office 2013, 2016, and 2019. This was an issue across all 3 devices and all 3 versions of Office with outlook.com. I thought if I could fix one then I could fix the other 2. I have actually installed all 3 versions of Office I own at different times in trying to fix this thinking initially it was a problem that started with Office 2019 or possibly 2016, but nothing worked. It seems like it was a corruption of something that was on the server side (on the outlook.com profile) and no matter what I did on the workstation when it synced to outlook.com what ever was corrupted was just synced back to my outlook profile on the PC. Once clearing the offline items on my PC it actually fixed the issue on all 3 of my devices. I can't explain it but all 3 devices have been fine ever since and the deleted items folder on all 3 match exactly what's shown when I use a browser to check email on outlook.com, where as before the only thing ever shown in the deleted items folder was the link for "recover items recently removed from this folder" and nothing else. Which was annoying if there was something I deleted accidentally it never showed up when clicking on that link and I always had to log into outlook.com with a web browser to recover it. I hope this helps anyone else having this issue as it was driving me crazy trying to figure this out and Microsoft was of no help.


@GaryG1020 I read all of what fixed yours but mine does not even give that option in the properties folder? I have Windows 10 online and in Office 365 in General tab it says literally nothing just location and size of folder...WTH are they all different versions? My emails are deleting after 30 days on their own! I have looked everywhere....


@LC_CCMC , I just looked at my Inbox, Sent Items, and Archived folders and all of them have the Clear Offline Items button in their properties. You could try and see if it fixes those too. I've only had the problem with my Deleted Items folder.


However, I do have an AirPort Time Capsule, Time Machine, . . . . .so is it possible to retrieve my deleted emails utilising this at all? If so, how do I do this please, (step by step, as I'm no computer whizz ?)


Thanks once more for your prompt response, . . . . . . . . . . . I'm not sure if I'm doing something, Or not doing something, . . . .but here's the thing, . . . . . . when I click into my mail agent on my MacBook, then into "Inbox", then click on TimeMachine etc, wherever I seem to go on the right hand side in TimeMachine, to an earlier date, . . . . .there's no actual folders, files or anything I can see as such, it just gives me the option to click on a date, a screen appears asking if I wish to restore from that date etc, . . . . & so far, it's a big fat 'Zero'. There's the same number of recent emails (mainly from yesterday, new one's) & nothing else. I'm beginning to think that I may not be able to locate & restore them, . . . . . . . However, I shan't give up all hope entirely, until I have spoken with a tech person from AppleSupport, . . . . I missed their opening times, being able to contact them until tomorrow (well later today now) .

3a8082e126
Reply all
Reply to author
Forward
0 new messages