What Is Wacom Tablet Driver
Bartley Trowbridge
What Wacom support didn't tell you is that now under macOS 11, PPPC Input Monitoring now supports 'Allow standard users to approve access'. Selecting this option (in the Jamf PPPC Utility) will add the Wacomtabletdriver.app and Firmwareupdate.app to the Input Monitoring section of Security & Privacy. It will also stop the annoying prompt to add the driver from being displayed on every login or every 15 seconds. If your lab users don't have admin rights, they can tick the driver in 'Security & Privacy / Input Monitoring' without being prompted for an Admin username & password. The tablet should still work without ticking 'input monitoring from the keyboard', that was my observation last year using the Intuos4 tablet. But students will be able to tick it if they so wish. And once one does, it will be ticked for all users of the device.
I'm using the latest version of the PPPC Utility 1.4.0 to create the mobileconfig file. There's a bug in Jamf Pro that when you upload the file, it sets every Authorise setting to - Allow standard users to Approve Access - instead of just - 'Allow'. This will result in a failed profile deployment / install. You have to manually set all the settings back to 'Allow' in Jamf Pro before saving and deploying the file. Keep the input monitoring setting as 'Allow standard users to Approve Access'. This is as far as I have gotten. I haven't worked on getting the Wacom Desktop Center app from auto starting but I have gotten rid of that annoying driver popup and all the launch agents/daemons are still in place.
(Also don't quote me on this but Kext approval shouldn't be required under macOS 11 if the software has been updated by the vendor. Legacy kexts are dead. System Extensions, Security Extensions and Network Extensions seem to be the new thing.)
I am also working on dealing with Wacom. Our labs are all 10.15 Catalina. Here's my PPPC config profile so far. I haven't had the chance to fully test this with the hardware, so I may be missing something.
THANK YOU for posting that! It worked perfectly for me -- no more crazy popups during the Wacom Tablet Driver installation. FYI this was tested on Big Sur 11.5.2 using the Wacom Tablet Driver v6.3.44-1. It will be installed on about 150 iMacs for our school district's CTE department.
3.) under the "privacy preferences policy" item, go and change all the "access" entries to "ALLOW" (was previously "allow standard users to allow access"). This is apparently due to a bug. (two of the entries cannot be changed, so must be left as is)
6.) Transfer the DMG file to the mac. Open it. There should be a PKG file inside. That is teh file you want to upload to the packages area. Open settings and find the packages area. Create a new package. I would make the name of the package include the version number. Save the package and it uploads.
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I keep getting this message "Security settings prevented the Wacom Software from posting an event" which prevents me from using pen on Wacom tablet. I've followed the directions given to allow accessibility but it doesn't work. I recently upgraded to Mac Catalina and also updated Wacom Intuos Pro tablet. Anyone else having this problem?
Go to System Preferences > Security & Privacy and select the Privacy tab. Under Accessibility option, do you see the Wacom app on that list? If yes, then try toggling that option by unchecking the box and then checking it again.
THANK YOU !!!! Wacom was totally useless. Once I removed all the Wacom bits from Accessibility by selecting each one, then hitting the minus button, cold started, moved the pen on the tablet I got request to add WacomIO driver, did that, then everything worked. Note that simply toggling these items off won't fix the problem, you have to actually remove them and add them back. I did not have to mess with Input Monitor at all, contrary to what Wacom said. Also of important note : I did new install on new machine. when you have the driver bits installed from previous OS version or imported via migration assistant, you don't have these Problems....
"Minus -" all the Wacom objects in accessibility (not just uncheck), unplug Wacom, restart Mac, plug back in Wacom, give permission to the Wacom IO driver in Privacy and Security, and it will work. What happens is if you do not do this within 30 minutes of installing the Wacom drivers, the IOManager from Wacom does a time out and you have to reset it.
Since Catalina has extra security, you have to follow the instructions strictly pertaining to input devices. It's mostly user error and not knowing how to use System Prefs properly the first time you install. You may have to go into Input Monitoring and check the Wacom Desktop Center and any Wacom drivers. The reason for the error is the IO Manager (responsible for logging) can't write to the log file and fails with a pop-up warning (yes, very annoying). I have done this for many of our employees Macs on Catalina and is nothing short of pure frustration. This will work.
For me there appeared to be a number of permission denied errors behind the scenes when installing the latest drivers which is not adding all the required apps & driver files correctly. which I can only suspect is due to apples increased security and wacoms poor packaging of the app.
after removing the wacom items, they simply don't reappear like that. you need to reboot, make sure the tablet is plugged in, click on the tablet and then you'll get an OS requester to allow access by the wacom driver to accessibility and / or after reboot the items will repopulate if the tablet used.
I posted pretty much the same thing with maybe a few tweaks. It took me many days of troubleshooting a lot of systems after upgrades and finally realized it's the pesky IOManager losing its ability to write to the logs. Thank you!
I have this problem as the post above with the Wacom Tablet, and tried all the suggestions, checking, unchecking deleting the app, reinstalling the app, with reboot on each try, and still getting the message about that security settings. Also I use Mahove 10.4.6. This is terribly frustrating. Please can you advise a solution.
I installed a Wacom Tablet on a PC (let's call him PC old), tried it, and did not like it. I uninstalled it. But the message with the Wacom Driver issue keeps popping up. Until now, I could live with it.
Especially as I bought myself a new laptop. I installed Creative Cloud, and installed Illustrator from scratch on the brand new computer. But halas, the error message pops up on the new computer, which has never been in contact with the tablet. When I check the settings and devices, it is shown in the list as only device, unticked of course, but every time I start Illustrator, the message keeps poping up.
Normally a computer shouldn't be displaying any messages in relation to a Wacom tablet if a tablet is not connected to the computer or if the Wacom drivers are not installed. Microsoft Windows has its own WinTab drivers, which will take over the functions of a graphics tablet if the tablet's own drivers are not installed. I am not a fan at all of the WinTab drivers and the Windows Ink garbage that comes with it.