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Osias Baptist

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Aug 2, 2024, 9:28:22 PM8/2/24

to becurmepu

I have a 2012 MacBook Pro. My husband reset the password for iCloud and iTunes and now I cannot get access to my computer. I can put in the password at login then nothing but a black screen with popups saying "login" keychain for multiple apps like calendar, messages, address book, etc. The password for iTunes and iCloud is not being accepted.

Picking apart a failed keychain can be really problematic and fraught with persistent pop ups demanding passwords. You also run the risk of locking that account online with all the failed log in attempts.

I would read how to make a new admin user - but don't delete any users yet, and if that is something you care to try - you can start backup and secure the files even if you need to wipe the account and just restore the files.

If you don't think you're up to making a new admin account - seek help - first from AppleCare or a local Apple store and/or someone that's tech savvy / local technician as fixing this will require some tools that could inadvertently lose your data.

I had something very similar happen today on a virtual new install of Yosemite. I usually leave my MacPro running so I was surprised to see it was turned off this morning. I turned on the computer and logged in and checked some email and then logged out to run some errands.

When I returned some aspects of the login screen looked a bit off, but didn't pay to close attention. Login generated the series of pop up keychain access requests. I clicked cancel everytime and noted the following sequence of requests subjects: First little pig said, "give me access to CalendarAgent" second wanted "com.apple.iCloudHelper.xpc" ; next pig wants "minilauncher keychain login; next pig says, "give me access to MessageAgent; next wanted "accountsd" that was the miss spelling; next wanted "cloudd";; loop starts again.

I checked the Security Prefs and the firewall was on, I unlocked and made some adjustments to apps allowed to access, I was surprised to see that iTunes was blocked, changed to allow and then turned Firewall on and locked it. Went back to display but no joy.