Hi,
Thanks for showing interest in current job opportunities with our clients Convergys (Pune), HCL (Noida), and Yebhi.com (Gurgaon). Clients are also ready to interview candidates for 2013 too but bulk of their requirements are for 2012 or previous pass out. All positions below are technical support or customer support with option to become IJT (only with Yebhi.com) based on individual performance. For other off-campus placement opportunities for BE, BTech, MBA, and MCA students, feel free to reach us.
Before proceeding further, please ensure the following:
1. Share the Job Description (see below for complete JD) with students and ensure they have read it properly and they just don’t stop only at company name and the salary
2. Students understand that these positions are for customer support or technical support officer
3. Students are ready to relocate on their own to Noida, Pune, or Gurgaon (if selected)
4. Our clients are interested in only serious candidates, they will be happy to interview only 50 serious candidates instead of having more than 1000 non-serious walk-ins
Also, do let us know:
1. How many final years students pursuing BE, BTech, MBA, and MCA (Eligible only for HCL and Yebhi.com)
2. How many 2012 or previous pass out are expected to attend job fair
3. How many students of other courses like BA, BBA, BCA, BSc, Bcom, and other regular graduate streams are expected to appear (Eligible only for all clients)
Final round can be at company's office or in your campus (if shortlisted candidates are more than 50). All travel, hospitality, and stay charges of company officials to be paid by the college. A2C skills screening and assessment charges: Rs 250/student. All
shortlisted candidates will have the option to take part in our off-campus placement event at no extra cost (for one year). Partial list of our off-campus clients can be seen at www.a2cskills.com/network.html . To improve the chances of selection, A2C Skills recommends you to conduct our short-term training, workshops, and seminars.
We look forward to start a long lasting relationship with you institute.
Thanks
For A2C Skill
-Rajeev jain
(Mentoring and Guiding those who want to excel in their Life)
Job Description
1. Convergys Pune
Convergys is hiring Associates/Senior Associates (Customer Service Representative) for a voice based process in international healthcare sector. Graduates with EXCELLENT English speaking skills, fast learning curve and willing to work in night shifts (US timings) are eligible to apply. Associates in this process get attractive salary, high bonus (over Rs. 50,000 over and above salary), fixed weekly-off (Saturday & Sunday), and home-pick & home-drop facility.
Salary: Rs. 16,000 (for freshers) plus incentives of
over Rs. 50,000. In addition to this-
• Convergys offers the “Young Achievers Program” through which students can pursue their post-graduation at company cost, while continuing to build their careers Convergys.
• Convergys boasts of the best-in-industry Transport facility where all employees get free home-pick & home-drop facility. Extra precaution is taken to care for our female employees’ safety. This includes an escort guard service to accompany all female staff during night shifts.
• Convergys is a very vibrant & fun place to work, with employees from diverse cultures and backgrounds from across all parts of the country and abroad!
We offer excellent career-growth opportunities for all deserving applicants, along with the chance of “Learning for Life” and more.
Open Positions: 110
Eligibility: BBA, BCA, BCom, BSc, BA, MSc, or any other graduate
Location: Pune
2. Yebhi.com
Customer Support Officer with Opportunity to become IJT (based on performance)
Handling inbound calls and resolving the quires.
Excellent command over verbal & written English as a language, End to end query handling.
Flair to handle customer queries with ease.
Provide quality customer service & educate the customer on products.
Any Graduates fresher’s or Experience can apply
Shift timings 7:00 am till 4:00 pm; 10:00 am till 7:00 pm & 4:00 pm till 1:00pm.
Performance based Incentives
Open Positions: 105
Eligibility: Any graduate
Location: Gurgaon
3. HCL (For Noida and Gurgaon)
|
Job Position |
CSE, SR. CSE, TSO, Sr. TSO |
|
Process |
UK / US |
|
Department |
Operations |
|
Reporting to |
Team Leader Operations |
|
Training |
upto 6 weeks for 6 days |
|
Requirements |
TSO - 1000 No. & CSE - 1000 No. for Voice process only |
|
Job Description |
Responsible for giving customer support on telephone. TSO - US process - ISP based Technical troubleshooting
CSE - US process - customer service & Collections CSE - UK process - customer service
|
Minimum Qualification
| Should be above 18 years & below 40 years of age
Graduate in any Stream Undergraduate are also welcome Should be comfortable working in night shifts i.e. 24x7x365
enviornment BE/B.Tech are also welcome with a service agreement of 9 months of Rs 50000/- (not to be paid upfront) |
Skills Required
| Strong oral and written communication
skills which includes (Fluency & Coherence, Grammatical ability, Pronunciation and Accent, Interactive Communication, Lexical Resource) Basic Desktop and computer knowledge.
Understanding of ISP/Networking concepts for TSO (Technical Support Officer position is a must. Possess good organizational and time management skills
Display strong initiative in resolving issues of customers Exhibit strong teamwork
Must be capable of demonstrating problem solving skills Attentive listener
Ability to use common courtesies Confident while communicating |
Experience
| Freshers are welcome
1 year experience in any international BPO would be an added advantage Relevant expereince of any industry would be taken into
consideration Should be able to join within 15 days after receiving the offer letter |
|
Job Responsibilities |
Should be able to Meet minimum login hours Meeting SLA on time Keeping AHT under control
Attendance should be above 96% Should not take any unsched leave |
Hiring
Process |
1st Round - HR Screening 2nd Round - Voice n Accent
3rd Round - Ops
Assessment 4th Round - Application form & Online Test
5th Round - HR Round (Final Offer) |
|
Mandatory Documents |
For Interview Printed copy of Resume
2 photographs For Joining (to be checked before
lining up candidates as we have 100% 3rd party verification) All original documents to be produced for verification purpose at the time of Joining which includes educational documents (X, XIIth & Graduation Proof)
Photo ID proof & Residence proof PAN Card for bank formalities
Proofs of Work expereince if any Medical fitness Certificate from an MBBS doctor
BE/BTech - service agreement to be signed by the parents Parents consent should be there for freshers to work in a BPO
|
Few Non Hiring Zone
| South Delhi - Fatehpur Beri, Chhatarpur, Bijwasan, Kapas Hera, Rajokri, Sangam Vihar
North Delhi - Burari, Chandrawal, Rohini Sector - 22, 23, 24, 25, Nirankari Colony, Mangol Puri
West Delhi - Najafgarh, Nilothi Extn, Badli, Vikas Puri-Chander Vihar,
Nangloi East Delhi - Loni Road, Jawahar nagar, badarpur road, Sonia vihar, Karawal nagar, Khajuri khas
Gaziabad - Chandragupta Marg, Dasna Marg, District Offices, Harbans Nagar, Jagdish Nagar, Gazipur Gaon, Rahim Marg, Sehani Khurd, Shanti Nagar, Tagore Marg
Faridabad - Ballabgarh,
Faridabad Sector - 55, 3, 22, 23, 24, 45, 48, 49, Sanjay Colony Sector-23 Gurgaon – Overall
|
Outstation/ campus Hiring Process
| Open for all locations given the quality of footfall & subsequent joining should happen. All expenses to be borne by campus / consultant which includes Travelling charges (Airfare or AC II Tier if one night journey) Stay & local travelling. Max 3 officers. Candidates should be clearly told that HCL BPO is company & invitation from college TPO / director to us directly as well.
|
Benefits
| 5 Days Working in Tech process
Over Time allowance Home pick up & Drop Word Class working environment with Gymnasium, Yoga & Meditation facilities
B’day celebration, Café & Internet facility Food Court Excellent Growth Path
Chance to move to HCL technologies in Sales or IT Medical facility |
About A2C Skills
A2C Skills is a training and recruitment company working with top corporate. A2C Skills has conducted many workshops and seminars along with Corporate Training for fortune 100 companies in many countries. Our training is so strong which leads to final placement in start-up to fortune 100 companies through Off-Campus placement mode where your institute end up saving money spend on conducting a placement drive. For this, we don’t encourage any campus placement events as we strongly believe that best way to place students is off-campus placement mode which is a win-win situation for institutes as well as our clients. Partial list of the clients can be seen at following page: www.a2cskills.com/network.html
For 2013 pass outs our screening process has started. Resume of all the students clearing our assessment and interview round will be send to different clients (more than one – which is not possible in campus placement). If this interest you, please share more details about the college, number of final year students in each stream, and the past placement records.