Getting http status code 500 when trying to match dependencies

[Christian Plätzinger]

We installed the vulnerability plugin on our jenkins server. It worked well for a while but since a few days we are discovering the following error:

15:09:20 [INFO] Black Duck Vulnerability Report plugin version : 1.1.5
15:09:20 [DEBUG] Adding Action com.blackducksoftware.integration.freemium.jenkins.reporting.VulnerabilityReportBomReportAction@dfd77ccd
15:09:20 [DEBUG] BuildInfo :868==868
15:09:20 [DEBUG] Jenkins server Id : 9db52ea0e11268bd
15:09:20 ERROR: [ERROR] Status Code : 500
15:09:20 ERROR: [ERROR] Response : {"errorMessage":"Internal Server Error","errorStatusCode":500,"statusReason":"Internal Server Error"}
15:09:20 ERROR: [ERROR] com.blackducksoftware.integration.freemium.jenkins.exceptions.BDRestException: Response : {"errorMessage":"Internal Server Error","errorStatusCode":500,"statusReason":"Internal Server Error"}
15:09:20 at com.blackducksoftware.integration.freemium.jenkins.JenkinsVulnerabilityReportRestService.handleError(JenkinsVulnerabilityReportRestService.java:448)
15:09:20 at com.blackducksoftware.integration.freemium.jenkins.JenkinsVulnerabilityReportRestService.makeMatchDependencyRequest(JenkinsVulnerabilityReportRestService.java:419)
15:09:20 at com.blackducksoftware.integration.freemium.jenkins.JenkinsVulnerabilityReportRestService.matchDependencies(JenkinsVulnerabilityReportRestService.java:390)
15:09:20 at com.blackducksoftware.integration.freemium.jenkins.VulnerabilityReportReportGenerator.getMatchedBom(VulnerabilityReportReportGenerator.java:296)
15:09:20 at com.blackducksoftware.integration.freemium.jenkins.VulnerabilityReportReportGenerator.generateReport(VulnerabilityReportReportGenerator.java:138)
15:09:20 at com.blackducksoftware.integration.freemium.jenkins.maven.VulnerabilityReportMavenReporter.end(VulnerabilityReportMavenReporter.java:268)
15:09:20 at hudson.maven.AbstractMavenBuilder.end(AbstractMavenBuilder.java:104)
15:09:20 at hudson.maven.MavenModuleSetBuild$MavenModuleSetBuildExecution.doRun(MavenModuleSetBuild.java:859)
15:09:20 at hudson.model.AbstractBuild$AbstractBuildExecution.run(AbstractBuild.java:534)
15:09:20 at hudson.model.Run.execute(Run.java:1738)
15:09:20 at hudson.maven.MavenModuleSetBuild.run(MavenModuleSetBuild.java:531)
15:09:20 at hudson.model.ResourceController.execute(ResourceController.java:98)
15:09:20 at hudson.model.Executor.run(Executor.java:410)
15:09:20 Caused by: Server Error (500) - The server encountered an unexpected condition which prevented it from fulfilling the request 15:09:20 at org.restlet.resource.ClientResource.doError(ClientResource.java:590)
15:09:20 at org.restlet.engine.resource.ClientInvocationHandler.invoke(ClientInvocationHandler.java:323)
15:09:20 at com.sun.proxy.$Proxy86.matchDependencies(Unknown Source)
15:09:20 at com.blackducksoftware.integration.freemium.jenkins.JenkinsVulnerabilityReportRestService.makeMatchDependencyRequest(JenkinsVulnerabilityReportRestService.java:405)
15:09:20 ... 11 more
15:09:20
15:09:20 channel stopped

Any idea what is going wrong here?

Many thanks,

Christian 

[James Richard]

Hey Christian,

It seems the matching service we have setup is failing, I'm looking into this right now. Sorry for the inconvenience! I will keep you updated.

Thanks,

James R.

[James Richard]

Hey Christian,

It should be back up and working. Let me know if you have anymore issues!

Thanks,

James R. 

[Christian Plätzinger]

Good morning James,

thanks for your help. Now it works!

Regards,

Christian