Unable to request data from BCDA API

[Ashvani goyal]

Hi BCDA Community,

I am currently facing an issue while requesting data from the BCDA API.

Below are the details of my request parameters:
Regular API Endpoint:
https://api.bcda.cms.gov/api/v2/Group/all/$export?_since={since_date}


Request Headers:
{
  "Accept": "application/fhir+json",
  "Authorization": "Bearer {access_token}",
  "Prefer": "respond-async"
}

I have successfully obtained the access token, but when I make the request to the API endpoint, I receive a 500 Internal Server Error.

Could you please help me identify the possible reasons for this error or suggest troubleshooting steps?

Thank you for your support.

Best regards,
Ashvani Goyal

[Jack Shoemaker]

Dear Ashvani,

We just tried the following with the results as shown.

api/v2/Patient/$export?_type=Claim&_since=2025-05-26T14:03:00.000-00:00                       resulted in 202 return

api/v2/Patient/$export?_type=ClaimResponse&_since=2025-05-26T14:03:00.000-00:00   resulted in a 500 return

We have been puzzling on our '500' return code on the ClaimResponse type since Tuesday.

Maddening! - Jack

--

Jack N Shoemaker / (336) 202-2165

 

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From: bc-...@googlegroups.com <bc-...@googlegroups.com> on behalf of Ashvani goyal <ashvani...@gmail.com>
Sent: Thursday, May 29, 2025 05:30
To: bc-...@googlegroups.com <bc-...@googlegroups.com>
Subject: [BCDA] Unable to request data from BCDA API

 

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[Ashvani goyal]

Hello Jack,

Does this means that API is currently not working?

[Mihan Ali]

I am also encountering an internal server error while accessing the API.

[Jack Shoemaker]

Following up on this ...

The successful submit for Claim resulted in two NDJSON files to download. The first one worked. We received a '500' when we tried to download the second one.

FWIW, BCDA seems very unstable this morning.

--

Jack N Shoemaker / (336) 202-2165

 

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From: bc-...@googlegroups.com <bc-...@googlegroups.com> on behalf of Jack Shoemaker <jshoe...@mhnchicago.org>
Sent: Thursday, May 29, 2025 10:03
To: Ashvani goyal <ashvani...@gmail.com>; bc-...@googlegroups.com <bc-...@googlegroups.com>
Subject: Re: [BCDA] Unable to request data from BCDA API

 

To view this discussion visit https://groups.google.com/d/msgid/bc-api/LV2PR01MB7861FB858DE66732E1FC90B6A666A%40LV2PR01MB7861.prod.exchangelabs.com.

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[Beneficiary Claims Data API (BCDA) Community]

Hi folks,

Thank you for reporting the increased volume of 500 errors. Our team is taking a look at your recent API requests to identify the issue.

Thanks,
The BCDA Team

[Beneficiary Claims Data API (BCDA) Community]

Hi all,

Thanks for your patience as we investigated this issue. There seemed to be an issue with one of the API instances causing only some of your requests to fail with a 500 response. We restarted the faulty instance and requests seem to be processing as normal. We'll continue our investigation to determine the root cause and reduce the likelihood of this occurring again.

If you haven't already, please retry your request and let us know the results.

Thank you again for reporting the issue. We apologize for the inconvenience and delay in accessing BCDA data!

Best,
The BCDA Team

[Jack Shoemaker]

Dear BCDA Team,

Thanks for the update. We can confirm that the BCDA started working as expected this afternoon.

• Jack

--

Jack N Shoemaker / (336) 202-2165

 

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From: Beneficiary Claims Data API (BCDA) Community <bc-...@googlegroups.com>
Sent: Thursday, May 29, 2025 17:00
To: Beneficiary Claims Data API (BCDA) Community <bc-...@googlegroups.com>

To view this discussion visit https://groups.google.com/d/msgid/bc-api/0da71399-1391-4fe2-9cf0-2682167b5390n%40googlegroups.com.

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[Ashvani goyal]

Thank you team for quick response.

I really appreciate your help.

Ashvani

To view this discussion visit https://groups.google.com/d/msgid/bc-api/LV2PR01MB786188E82F527D163110B462A666A%40LV2PR01MB7861.prod.exchangelabs.com.

[Jack Shoemaker]

And just a follow up from here ... The BCDA was working normally as of roughly 15:00 EDT yesterday. Our scheduled job runs at 3:00 EDT daily and was successful this morning.

For future reference, do we think that a '500' return code means 'ping the BCDA support desk'?

• Jack

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Jack N Shoemaker / (336) 202-2165

 

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From: Ashvani goyal <ashvani...@gmail.com>
Sent: Friday, May 30, 2025 12:39
To: Jack Shoemaker <jshoe...@mhnchicago.org>
Cc: Beneficiary Claims Data API (BCDA) Community <bc-...@googlegroups.com>