403 when trying to export

[Daniel Chu]

Hi BCDA team,

Currently running into a 403 error when trying to export.

Auth token is retrieved successfully and to my knowledge our IP address has been added to the allowlist. Is there a way to see what I'm missing or what's causing this permission error?

[Beneficiary Claims Data API (BCDA) Community]

Hello!

We are sorry to hear about the 403 errors. In support of our investigation, please share the following:

1. The 5 character Entity ID for your organization(s). For example, ACOs in the Shared Savings Program have Entity IDs which begin with the letter 'A' followed by four numbers, like "A9999".
2. The API request that is resulting in these errors. Please be sure to censor Personally Identifiable Information (PII) and other sensitive information (e.g., private keys, passwords) by replacing the information with the word ‘REDACTED’. Additional details and guidance can be found here in the Google Group.
3. Any additional messaging the system is providing to accompany the 403 status.
4. The last time a successful job was completed for your respective entity(ies), and the last time a job was requested but not completed.
5. Whether this is happening for every type of resource type (e.g., patient, EoB, coverage).

Feel free to add additional key details, and be sure to redact PII and other sensitive information.

Thank you in advance,
The BCDA Team