Updates to Scheduled Downtime

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Beneficiary Claims Data API (BCDA) Community

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Jun 4, 2025, 12:57:25 PMJun 4
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Hi BCDA Community,

We're updating the schedule for our planned downtime next week to minimize interruptions to your BCDA client workflows. The schedule below is an update and correction to our previous announcement posted on May 13th.

Maintenance to the production environment

BCDA's production environment (api.bcda.cms.gov) will be unavailable Wednesday, June 11th from 11:00 AM ET to 7:00 PM ET:
  • Any requests to the production API will receive a 503 Service Unavailable response.
  • All in-progress job requests to the production environment will be cancelled
  • All data files for previously completed jobs in the production environment will be unavailable.
  • We will send a notice once maintenance is complete and service is fully restored.

Maintenance to the sandbox environment

BCDA's sandbox environment (sandbox.bcda.cms.gov) will be unavailable Monday, June 9th from 11:00 AM ET to 7:00 PM ET:
  • Any requests to the sandbox API will receive a 503 Service Unavailable response.
  • All in-progress job requests to the sandbox environment will be cancelled
  • All data files for previously completed jobs in the sandbox environment will be unavailable.
  • We will send a notice once maintenance is complete and service is fully restored.
Please reach out if you have any questions.

Thanks,
The BCDA Team

Beneficiary Claims Data API (BCDA) Community

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Jun 6, 2025, 3:02:12 PMJun 6
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Hi BCDA Community,

We're updating the schedule for our planned downtime next week to minimize interruptions to your BCDA client workflows. These changes apply only to BCDA's sandbox environment. The production downtime schedule remains unchanged.

UPDATED: Maintenance to the sandbox environment

BCDA's sandbox environment (sandbox.bcda.cms.gov) will be unavailable Tuesday, June 10th from 1:00 PM ET to 7:00 PM ET:

  • Any requests to the sandbox API will receive a 503 Service Unavailable response.
  • All in-progress job requests to the sandbox environment will be cancelled
  • All data files for previously completed jobs in the sandbox environment will be unavailable.
  • We will send a notice once maintenance is complete and service is fully restored.

As a reminder, BCDA's production environment (api.bcda.cms.gov) will be unavailable Wednesday, June 11th from 11:00 AM ET to 7:00 PM ET:

  • Any requests to the production API will receive a 503 Service Unavailable response.
  • All in-progress job requests to the production environment will be cancelled
  • All data files for previously completed jobs in the production environment will be unavailable.
  • We will send a notice once maintenance is complete and service is fully restored.

Please reach out if you have any questions.

Thanks,

The BCDA Team

Beneficiary Claims Data API (BCDA) Community

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Jun 10, 2025, 3:55:31 PMJun 10
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Hi BCDA Community,

The scheduled maintenance to the sandbox environment has successfully completed and service is fully restored. As a reminder, the production environment will be unavailable Wednesday, June 11th from 11 AM ET to 7:00 PM ET.

Thank you for your continued support of the API!
The BCDA Team

Beneficiary Claims Data API (BCDA) Community

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Jun 11, 2025, 11:30:50 AMJun 11
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Hi BCDA Community,

We have started the planned maintenance to the production API (api.bcda.cms.gov) . Any requests to the production API will receive a 503 Service Unavailable response. We expect to complete this maintenance and have service fully restored today around 7 PM ET.

We will send a notice once maintenance is complete. Please reach out if you have any questions.

Thanks,
The BCDA Team

Beneficiary Claims Data API (BCDA) Community

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Jun 11, 2025, 4:06:03 PMJun 11
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Hi BCDA Community,

The scheduled maintenance has successfully completed and service is fully restored.


Thank you for your continued support of the API!
The BCDA Team

Lightbeam Development

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Jun 11, 2025, 4:41:32 PMJun 11
to Beneficiary Claims Data API (BCDA) Community
I'm getting error 500 when trying to pull data.  Anyone else experiencing this?

Beneficiary Claims Data API (BCDA) Community

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Jun 11, 2025, 4:53:16 PMJun 11
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Hello,

Sorry for the issues accessing the API. We've found an issue after this downtime for newly created or rotated credentials in 4i and ACO-MS which we are working to resolve.

If you have not recently created or rotated your BCDA credentials and are seeing this 500 response, please let us know.

Thanks for your patience as we work to resolve this issue!
The BCDA team

Beneficiary Claims Data API (BCDA) Community

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Jun 11, 2025, 6:40:09 PMJun 11
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Hello,

Shared Savings Program ACOs should now be able to create and rotate your BCDA credentials in ACO-MS as usual. We are still working to resolve the issue for 4i users. If you are an SSP ACO and are still receiving this 500 response, please let us know.

Thanks for your patience throughout this maintenance period!

The BCDA team

Lightbeam Development

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Jun 11, 2025, 7:13:05 PMJun 11
to Beneficiary Claims Data API (BCDA) Community
I am still receiving this error.  What information do you need from me?

Thanks for any help!

Lightbeam Development

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Jun 12, 2025, 10:51:01 AMJun 12
to Beneficiary Claims Data API (BCDA) Community
Hello,

Is there still work being done to resolve the 500 error?  We are getting this error on two of our connections, and this is currently blocking us.  I appreciate any updates.

Beneficiary Claims Data API (BCDA) Community

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Jun 12, 2025, 11:58:51 AMJun 12
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Hello!

We have reached out directly via email. Please let us know if you have not received an email from bc...@cms.hhs.gov.

The BCDA Team
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Beneficiary Claims Data API (BCDA) Community

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Jun 16, 2025, 5:10:02 PMJun 16
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Hi BCDA Community,


Thank you to everyone who has reached out about being unable to rotate credentials. We are still working to enable credential rotation for both ACO-MS and 4i users following last week's maintenance, and will share updates as they are available. API requests made with existing credentials remain unaffected at this time.

Thanks for your patience throughout this maintenance period!


The BCDA team


Beneficiary Claims Data API (BCDA) Community

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Jun 23, 2025, 4:24:46 PMJun 23
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Hi folks,

At this time, both ACO-MS and 4i users are once again able to create and manage the BCDA credentials for their model entities.

Thanks for your patience while we worked with our partner teams to restore that functionality.
The BCDA team
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