BBEdit and Interarchy

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Hyper Viper

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Mar 15, 2018, 4:51:08 PM3/15/18
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Hi, all,
in the last few days, after +20 years of satisfying use, I am experiencing a problem between BBEdit and Interarchy.
I am using the most recent versions of Mac OS (High Sierra), BBEdit (12.1.2) and Interarchy (10.0.7 sic!).
If I try to edit a file with command+j and then try to save, Interarchy doesn't save. 
The problem seems related to Interarchy, I am here to ask if someone alse has experienced the same situation
and found a solution.
Thank you in advance.

Nori Muster

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Mar 15, 2018, 9:14:13 PM3/15/18
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I have a similar problem that started about three years ago.
Looks like you make changes to your files directly on Interarchy(?) I rework files on my computer then upload them to Interarchy.
When I try to post files to Interarchy, the window slows down and it can take a long time for the file to post, it doesn't post at all.
It's almost like the server thinks I'm attacking it. 
It will usually let me post a number of files, then it stops. Very frustrating.
May be related to what you're experiencing.
The hotspot on my phone does better, but that sometimes gets blocked too.

Hyper Viper

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Mar 16, 2018, 10:20:20 AM3/16/18
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Usually I connect to my servers and, after listing, I edit files hitting command + j using the default editor which is, of course, BBEdit.
Till a week ago command + s saved edited file remotely, now not anymore. It seems that Interarchy doesn't receive the right signal to upload the local modified file.
No error, no message, no console messages.
It seems that also Fetch was affected by the same issue after an BBEdit upgrade but they (@Fetch) fixed immediately.
Don't know what to do.

Nori Muster

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Mar 16, 2018, 11:35:18 AM3/16/18
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Hi Hyper - with so many moving parts, it's hard to tell where the problem is.
For myself, I bought a new computer and wireless router, and moved all my domain names to GoDaddy - all at the same time. So when this problem with posting to Interarchy started, nobody could help me. My ISP sent me to Apple, Apple sent me to my ISP, etc.
When it gets bad, using my cell phone hotspot helps.
One thing you might do to mitigate the damage of working on a file then it won't save (losing all your work), is build your files on your computer. That way you have a full backup of your website and the only problem can come from posting revised files.
It's a bad problem and you're the first person I've met who has had the same problem!!
Nori

Hyper Viper

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Mar 16, 2018, 12:29:13 PM3/16/18
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After some investigations this is what (oddly) happens:
- Interarchy is connected to a server via sftp;
- Interarchy lists all files in a specific directory;
- if I hit "command + j" a new local directory is created on my computer (this is the path my case, check yours):
/private/var/folders/84/22cqzvt55_s9vh7_9wx9f2l80000gp/T/Cleanup At Startup/DCD03A96-19CF-4088-9161-0974A850FB45
with the file inside:
/private/var/folders/84/22cqzvt55_s9vh7_9wx9f2l80000gp/T/Cleanup At Startup/DCD03A96-19CF-4088-9161-0974A850FB45/test.py
- to check the local document path in BBEdit command + click on window title;
- in BBEdit I modify the file then I save it (command - s);
- locally the file is still there, correctly modified (I have checked with terminal), but Interarchy didn't transfer;
- when I close its window in BBEdit it is deleted.
Who is the culprit?
Interarchy? BBEdit? High Sierra? I have to mention High Sierra because I have realised that the problem started with my new MBP 2 weeks ago :-|

This feature is vital to me for my job.

I will check privileges, jic, and other stuff.

To be continued, KIT.

Rich Siegel

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Mar 16, 2018, 12:30:37 PM3/16/18
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On 3/16/18 at 12:19 PM, antonio....@gmail.com (Hyper
Viper) wrote:

>After some investigations this is what (oddly) happens:
>[...]

Interarchy appears to be ignoring the notification that BBEdit
sends when you save changes.

>This feature is vital to me for my job.

Try using BBEdit's built-in FTP/SFTP support, which should
behave correctly.

R.
--
Rich Siegel Bare Bones Software, Inc.
<sie...@barebones.com> <http://www.barebones.com/>

Someday I'll look back on all this and laugh... until they
sedate me.

Hyper Viper

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Mar 16, 2018, 1:13:11 PM3/16/18
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Hi, Rich,
first of all, it's a honour for me to interact with you! :-)
I am a BBEdit user from version 1.0!

On Friday, March 16, 2018 at 5:30:37 PM UTC+1, Rich Siegel wrote:
On 3/16/18 at 12:19 PM, antonio....@gmail.com (Hyper
Viper) wrote:

>After some investigations this is what (oddly) happens:
>[...]

Interarchy appears to be ignoring the notification that BBEdit
sends when you save changes.

Exactly. And for the sake of completeness I have just checked that everything works well with Mac OS Sierra.
 

>This feature is vital to me for my job.

Try using BBEdit's built-in FTP/SFTP support, which should
behave correctly.

In fact it works perfectly but, I am sorry to say, it's not the same thing (multiple tabs, drag and drop between windows i.e. between servers, etc.)

Unfortunately, the real problem is that Interarchy seems to be (is) technically dead :-(

Thanks for helping.

Antonio

Nori Muster

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Mar 16, 2018, 3:43:05 PM3/16/18
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Oh good, so you have a copy, but it doesn't save on Interarchy.
It could be for the same reason though - Interarchy logs off or throws up a firewall.
As to what's causing it - that's a mystery.
As to how to fix it, I switch to my hotspot, or just wait for it to time out. After I get the message the file was rejected, I can usually go right back in there and it will start working again. 
If I try to fight it, like reboot Interarchy, that just makes it worse.
There's another comment - maybe someone else has a good suggestion . . .

Nori Muster

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Mar 16, 2018, 3:44:29 PM3/16/18
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I'm also a longtime BBEdit person - first got BBEdit in 1998. Not sure what version it was!
I use it all the time and love it.
Nori

Kevin Bolduan

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Jul 10, 2018, 7:02:46 AM7/10/18
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HV,

Sorry I don't have a solution, but just found this when Googling around as I just ran into the exact same problem. I, too, am I on a newish MBP and all the version numbers match yours. Two clues: 1) I am NOT experiencing this in High Sierra on an iMac, just to MBP. 2) When I installed Interarchy, it gave me the "this app may not be fully compatible" message. I don't know for sure but I think this has something to do with 32 vs. 64 bit stuff that High Sierra is phasing out. According to the Nolobe site, 10.0.7 is supposed to work with High Sierra, but maybe this is a particularly deep bug because of that.

Did you ever find a way around this?

-KevinB


On Thursday, March 15, 2018 at 1:51:08 PM UTC-7, Hyper Viper wrote:

Kevin Bolduan

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Jul 10, 2018, 7:02:46 AM7/10/18
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Another thought: I wonder if this has something to do with APFS. The issue is file related and as I said earlier, I'm not seeing it on my iMac (which because it has a fusion drive is still on HFS+ even though it's running "High Sierra") but am on my APFS, SSD Macbook Pro..

@Rich - does that sound plausible?

thanks,
-KevinB

On Thursday, March 15, 2018 at 1:51:08 PM UTC-7, Hyper Viper wrote:

Nori Muster

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Jul 10, 2018, 10:39:22 AM7/10/18
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Hi Kevin - my problem with Interarchy is sometimes when I upload more than few files, the connection drops off. Then it just spins for a while and tells me the files didn’t post.
It’s almost like the server perceives my posting numerous files as some sort of attack and locks me out.
On the discussion where I was posting about that was another woman who was trying to make changes to her files online and Interarchy would not save the changes. However, luckily, somehow she had updated copies of the files on her computer. I’m not sure how that all worked.
Nori




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Kevin Bolduan

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Jul 12, 2018, 8:07:35 AM7/12/18
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Nori,

I haven't experienced the issue you noted below - my issue was exactly the same as the original poster. Files opened directly into BBEdit from Interarchy appear to save as expected, but are never actually written to the server. And this only started with High Sierra on a MBP. The solution Rich noted about using BBEdit's built in SFTP connection works, but is much less robust than working with Interarchy and doesn't work all that well with lots of different files. 

I've sent a link of this thread to the creator of Interarchy and will follow up here if I get a response.

-KevinB

Nori Muster

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Jul 12, 2018, 10:03:45 AM7/12/18
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KevinB - I hope you get more info from the forum also. I always revise the files on my computer desktop, then upload them. I don’t edit files at the server.
Best wishes,
Nori

Patrick Woolsey

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Jul 12, 2018, 10:52:32 AM7/12/18
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Good morning folks,

Our best current diagnosis of this problem is that under macOS
10.13 "High Sierra"[*], Interarchy receives but does not not act
on the notification that BBEdit sends it when you save a
document, and thus fails to reupload the file.

Unfortunately, Nolobe (Interarchy's publisher) has not responded
to our inquiries as yet and I therefore regret we don't have any
further insights to offer at present -- though you can work
around this problem by using either BBEdit's built-in SFTP
support or a different file transfer app.

Regards,

Patrick Woolsey
==
Bare Bones Software, Inc. <http://www.barebones.com/>


[*: Based on both reports & internal tests, this problem occurs
frequently (though not uniformly) under High Sierra, but it does
not appear to happen under any prior OS release (from macOS
10.12 "Sierra" on down) or to involve APFS.]
>><kevin....@gmail.com <javascript:>> wrote:
>>
>>Another thought: I wonder if this has something to do with
>>APFS. The issue is file related and as I said earlier, I'm not
>>seeing it on my iMac (which because it has a fusion drive is
>>still on HFS+ even though it's running "High Sierra") but am
>>on my APFS, SSD Macbook Pro..
>>
>>@Rich - does that sound plausible?
>>
>>thanks,
>>-KevinB
>
>
[...older messages elided...]

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