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On receiving the unit and connecting it up (I used a proper SCSI card, Adaptec AHA2940UW which you can find for a few dollars anywhere) it turned on and seemed to work A-OK. Downloaded the latest drivers (2002 XP - don't even try Vista or Seven) from the Konica Minolta site and 5 mins later I was doing my first scan.
Disaster. Whatever the adjustments, all scans using frame mounted slides, were completely out of focus. No manual adjustment would make any difference whatsoever. Was thinking about junking it and looking for a new unit, Googled a lot for "repairs", "Focus", "cleaning" etc. pertaining to this model, but of course, it was never sold in great numbers and there are only a few survivors out there I believe. No avail.
Bit the bullet and dismantled the unit. Very easy to do, you just have to be careful and methodical. The key is that it is to be dismantled bottom-up, i.e. you take of the top cover, flip the unit around and do all the remaining operations with the unit upside-down.
Soon enough I discovered that some ham-fisted person had tried to go in there before and made a mess about it. Mirror full of dust, fingerprints on the lens, but worst of all, the person had dismantled the CCD from its holder and thus screwed up the focusing
I also discovered, in the process, that there is no big difference between the original Scan Multi, Scan Multi II or even The Scan Multi Pro, if using the driver available on the KM website. Depending on what serial number you put in, it will unlock the corresponding features. You simply use the serial on the back of the jewel case which came with the unit. So if using a Scan Multi II serial, it will unlock GEM and ROC, but no ICE. Similarly, if using an original Scan Multi serial, you get none of those features.
Here is a suggestion: Because KM exited the camera/scanner business and left their customers high and dry, I don't consider sharing serial numbers for their products as pirating or illegal. Rather, it should be considered "abandonware". KM certainly abandoned us, their customers, when exiting the game.
All things being equal and fairs fair, I will provide anyone with my serial for the Scan Multi II software and am looking for someone with a Scan Multi Pro disc to do the same, so we can all "upgrade" to the Digital ICE feature built in but locked away in this software.
Moreover, for those who are experiencing issues with any of these units, drop me a line. I will gladly explain in detail how to do a CLA and how to keep them going, for as long as the fluo-light glows..
My advise to you would be: stay away from scanners no longer manufactured or supported. This advise includes the end-all, be-all Nicon Coolscan 9000, because when you have trouble, or even worse, when it breaks and you needs spare, what will you do?
When these units were in production, Minolta was still an independent camera company. Then it was folded in under Konica and soon after, it got out of photography completely. Konica is a good company, if you are looking for an office copier/scanner/fax...
As for cleaning the mirror, my Scan Multi took a tumble off a padded chair to a carpeted floor, about 11 inches I would say. After the tumble, the scanner would only return black scans with weird artifacts. I took the unit apart to learn the mirror had become dislodged.
It was very easy to clean once apart and after cleaning I restored the mirror to its intended position, locked it in a little tighter by bending the retaining tabs a bit and put it all back together. The scanner immediately was working again perfectly.
So after fiddling with it for a while, here is what I did: Uninstalled & reinstalled VueScan, set all of the Application to default and tried again, and got same results. Uninstalled VueScan and installed the Scan Multi software. Same poor results. Inspected the light bulb which appeared fine, but not much to see. Also peered into the scanner slot and watched as it scanned. The light looked even and bright an it operated.
As far as the faulty scans... On mine the mirror got out of position Had to open it up and reset it. Then I took the opportunity to clean everything I could reach. I'm afraid I don't know much more than that.
Thanks for the suggestions which I have tried. The mirror was perfectly in place, with very little dust, but did have a slight haze. This I cleaned softly and gently with Kodak lens cleaner and a clean micro cloth.
After further thought about the cause, I don't believe it could be mechanical. The missing half is along the verticle direction with the two halves 1/16" difference in width. The separation is sharp and clean between the two halves. Perhaps there are two circuits suppling data and one has stopped working?
Although it does sound like a connection inside (a ribbon cable, perhaps?) might have pulled loose. If you scan as a positive, does the black side show up white, or still black? This could indicate if it's an electronic problem versus an alignment or lighting problem.
Although it does sound like a connection inside (a ribbon cable, perhaps?) might have pulled loose. If you scan as a positive, does the black side show up white, or still black? This could indicate if it's an electronic problem versus an alignment or lighting problem. The left side is a recognizable image, the right side is 98% white with random color spots mostly located at the top & bottom of the image.
I have a Minolta Diamage Scan Multi that has been working fine using the newest version of VueScan and a SC-100 feeder. Last week, I removed the feeder and started using the 35 negative and the larger 3.5 trays. After I completed that series of scans and reattached my SC-100 feeder, the machine started emitting a high tone and the ready light started blinking a "red" signal at a high rate.
Has anyone who owns a Minolta Diamage Scan Multi experienced the same problem? If so, what did you do to correct the problem and get your machine running again. My PC is running on Win/7 (ugh) and is connected to by a Twain cable.
I've just bought a Minolta Scan Multi, but the DiMAGE software does not ask for a serial number at any point during the install - not the original software cd (v1.1.0), or the later downloadable version 1.1.5.
The default settings on the later version seems to give a more accurate exposure setting with far less contrast, but gives no increase in resolution (still 1128dpi) and no ROC or GEM (they are greyed out). So, how does one key-in this Multi II serial number on a Multi?
In the top row of icons in the later version of DiMAGE Scan, after the ROC and GEM icons, there is a "preferences dialog" icon. Click on it, and on right side of the resulting popup window click on the serial number button, then enter the Multi II serial number. The resolution is a real increase, but is not as great as the bigger image size would lead you to expect. The files are also much bigger of course: 50mb for an 8bit scan, 194mb for a 16bit scan.
This hidden capacity to increase the scan resolution isn't really a hidden secret, it's more like a forgotten feature - looking back at very old forum posts it seems that Minolta for $100 would sell you a serial number that worked with the upgraded software to up the Scan Multi's resolution to a Scan Multi II.
I'm finding that the (6x4.5 medium format) slides being scanned need to be in very sharp focus for the increased resoution to be worthwhile (mine are all hand held). I wonder if the even greater resolution on the Scan Multi Pro is actually overkill?
When installing the updated software I had to uninstall the original software, then, after the new software was installed, I switched on the scanner then the computer, and when windows detected new hardware, just let Windows search for whatever it wanted on the original software's CD. Unlike what an earlier poster had said, there was no twain-only install option for the updated software.
The scanner does not complete its default 3-minute initialisation phase if it is connected to any laptop/PC that is either in the process of booting up or is already booted up (the green light would flash its last flash before ever becoming permanent). The scanner only completes its initialisation phase if it is unconnected from the laptop/PC. This goes against what is recommended by folks out there (as well as the manual). I did, however, see in a text file on an installation disk that if using the scanner with MacOS 10.1.1-10.1.3, Minolta recommends letting the scanner initialise fully before connecting to a laptop/PC.
I have installed both VueScan and Dimage Scan (both appropriate versions for MacOS 10.4.11). Uninstalled, reinstalled, following various advice out there on variations in approach, with no luck. I also gave a Silverfast demo a try. A dud.
There are many, many (many!) reports of Firewire issues with Windows 7. My own Win7 setup will not communicate with my scanner properly via Firewire, although it works OK using the USB 2.0 connection to the same scanner.
There are at least two OHCI - Firewire - drivers built into Win7. Only one of them appears to work reliably(ish), and it's not the one that installs by default. You need to use the legacy version driver.
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