Today, FTA published a Request for Information (RFI) soliciting input from the transit industry and the public about how to assess the quality of public transportation service in large, urbanized areas across five categories: safety and security; cleanliness; universal accessibility; real time service data availability; and system reliability. FTA will use this information to develop tools to help transit agencies, all levels of government, and the public more directly assess the quality of public transportation service in their communities and identify actions necessary to improve family-friendly service. The RFI reflects the Administration’s commitment to accountability and service quality for families. All comments are due by August 3. The RFI is available in the Federal Register here. |