We had the same issue.
Drop the rig, remove the shoe from bottom of the mast. If you can get access to a hydraulic press that is best. Set the shoe in the press, use the press to begin driving the pin out. Apply a small amount of pressure to start and use a torch to heat the shoe around the pin. Take your time. If you drive the pin too hard before it is able to move you may crack the shoe.
Ours took close to 20 minutes of heating, increase pressure, heating, increase pressure, repeat. Not sure on replacement pins and shelves. Maybe contact Buzz Ballenger. We created new pins from rod stock. We’re able to reuse the existing sheaves.