ServiceNow (SNOW) Developer || GC ONLY

[Rahul kumar]

Role- ServiceNow (SNOW) Developer || GC ONLY

Location- Nashville, Tennessee - Hybrid

Rate- $60/hr ON C2C

 

Role Summary

We are seeking an experienced ServiceNow (SNOW) Developer to design, develop, configure, and support ServiceNow applications in an enterprise ITSM environment. The role requires strong hands-on expertise in ServiceNow platform development, integrations, and automation, with a focus on stability, scalability, and compliance.

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Key Responsibilities

• Design, develop, and customize ServiceNow applications using JavaScript, Glide API, Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions
• Configure and support core ITSM modules including Incident, Problem, Change, Request, Knowledge, and CMDB
• Develop and maintain Service Catalog items, workflows, Flow Designer flows, and approvals
• Build and support integrations using REST/SOAP APIs, MID Server, and data imports
• Customize forms, lists, views, dashboards, and reports as per business requirements
• Ensure adherence to ServiceNow best practices, platform standards, and upgrade compatibility
• Participate in production issue resolution, root cause analysis, and performance tuning
• Support platform upgrades, patching, and testing activities
• Collaborate with functional consultants, platform admins, and stakeholders to translate requirements into technical solutions
• Maintain technical documentation and support audit and compliance needs.
• Participate in the full ServiceNow implementation lifecycle, including requirement gathering, solution design, configuration, testing, and deployment.
• Design and configure ServiceNow modules such as ITSM (Incident, Problem, Change Management), ITOM, HRSD, and others based on business needs.
• Develop integrations between ServiceNow and other enterprise systems using REST, SOAP, and other relevant technologies.
• Implement workflows, business rules, and automation to streamline processes and improve user experience.
• Work closely with IT teams, business stakeholders, and other ServiceNow professionals to align solutions with organizational goals.

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Required Skills & Experience

• 3–7 years of hands-on ServiceNow development experience
• Strong proficiency in JavaScript and ServiceNow scripting framework
• Experience with ITSM implementations in enterprise environments
• Working knowledge of CMDB, Discovery, and integrations
• Experience with ServiceNow update sets, scoped applications, and deployment best practices
• Strong understanding of ITIL processes
• Experience working in production support and regulated environments