APIIT SD INDIA PANIPAT
IBM INDIA Pvt. Ltd. POOL CAMPUS DRIVE
For 2011/2012 passed out
APIIT
SD INDIA PANIPAT invites 2011 / 2012 passed out graduates , postgraduates and
working professionals passed out in 2011 and 2012 to participate in the POOL CAMPUS Placement Drive by IBM India Pvt. Ltd. scheduled at Asia Pacific Institute of Information Technology
(APIIT) SD INDIA PANIPAT , Haryana on 23
Jan 2013(Wednesday).
It must be noted that the registration and participation in
the POOL CAMPUS Placement Drive is free of cost. There
will be no fee charged by us or any third party or agency for registration ,
participation and after selection .
Those who are interested to
participate must register online on the APIIT SD INDIA website:www.apiit.edu.in The registration will be open from Jan – 07 , 2013 and will
be closed on Jan 22, 2012 .
The detail regarding
the drive is given below.
IBM
India Pvt. Ltd. PooL Campus Drive on 23 Jan
2013(Wednesday)
Name of the Company : IBM
India Pvt. Ltd.
Company
Profile :
IBM is a global technology and
innovation company that stands for progress. With operations in over 170
countries, IBMers around the world invent and integrate hardware, software and
services to help forward-thinking enterprises, institutions and people everywhere
succeed in building a smarter planet.
Type of Drive : Pool Campus
Drive
Date of Campus Drive :
23 Jan 2013(Wednesday)
Reporting Time : 9.00 AM Sharp
Venue : APIIT SD INDIA PANIPAT , HARYANA
Company Website : www.ibm.com/in/en/
Stream Required : Any Graduate, Any
Post Graduates, Diploma Holders
Eligibility
Criteria :
55 % or 5.5 CGPA (aggregate of all
semesters) in the
highest degree pursued.Must not have any backlog at the time
of IBM process on campus.
Batch : 2011
& 2012 passed out
Position : Technical
Help Desk - Service Desk Delivery (SDD)
Job Profile :
• Providing
Voice & E-Mail Technical Help Desk Services
support to IBM Internal End Users and External Commercial Account End
Users across North America, EMEA & AP. The job will require you to handle
inbound calls / emails / chats regarding technical issues for end users.
• Remote Infrastructure support delivery
• Perform problem cause analysis
• Resolve routine customer problem
• Ability to Identify Opportunity & Implement Process Improvements
• Has technical experience and skills in the areas of problem determination,
creativity and analysis.
• Ability to meet a set of defined account agent productivity measurements.
Job Location : Bangalore
Pay Package : 2 LPA
Mandatory Skills : Fluency
In Comm. Skills (both spoken and written)
Desirable Skills :
•
Understanding of operating systems, Windows2000/NT/XP configuration options and
troubleshooting.
• Browser Support - Internet Explorer.
• Strong computer skills required for initial call handling.
• Ability to identify basic hardware parts and aware of basic hardware concepts.
• User level familiarity with at least one e-mail client -Outlook, Notes etc.
• Skilled in commercially standard software applications and major desktop operating systems.
• Awareness of basic networking concepts and technologies.
• Proficient in network connectivity troubleshooting, TCP/IP, Dial-up,
Token Ring, Ethernet, LAN/WAN.
• Excellent oral and written communication skills.
• Neutral accent.
• Questioning skills- probing skills, as relevant to the issue and level of the
caller.
Additional
Information :
Working in shifts is a mandate.
Candidates applying and selected for the job will be expected to work in shifts
– including evening and night shifts. Shifts will 24x7 in nature and can vary depending
on geographies supported.
Selection Process :
• Group Discussion
• Technical Interviews
• Communication Assessment
Mandatory
documents to be carried at the time of interview
1.
Graduate
/ Post Graduate Marks Sheets.
a.
Highest Degree (for all the semesters)
b.
XIIth
c.
Xth
Photo
ID Card (Driving License / Passport / Voter ID card / College ID proof )
2.
Degree Certificate/s
3.
Resume
4.
Passport Size Photo
If
employed please bring
·
· Present organization offer letter
·
· Last 3 months pay slip / hike letter.
For any query you can contact to the
UNDERSIGNED through mail.
Shining Smile with Regards
Prof.(Dr.) Prateek Mishra 
Ph.D. (CSE), M.Tech.(CSE),
|Manager - Corporate Relations |Corporate Relations Centre|
Asia Pacific Institute of Information Technology S.D. India (APIIT SD INDIA)|
|Faridpur Road, G.T. Road Karnal Side, Panipat - 132 103, Haryana|
|Phone: +91 180 6532444, 6532555 [Extn.213] | Fax: +91 180 2577273 |URL: www.apiit.edu.in | Associates:www.staffs.ac.uk, www.apiit.edu.my, www.apiit.lk|
