Hp Officejet Pro 8600 Output Tray Replacement
Alana Fekety
We have the same problem as everyone in this discussion - the flap on the paper output tray of our Officejet Pro 8600 has broken. It is a very poor design, never strong enough to support continued use, particularly as - a) it is very tight fitting and does not slide in and out smoothly; and b) every time you need to refresh the paper supply in the paper tray, or access the paper tray for whatever reason, you have to slide this part in and out.
It's too bad, but HP runs this part of their business with little knowledge, and little interest in figuring out the problems of customers. Another case where it's much better to search the internet in general, than to go to the manufacturer who is supposed to be knowledgeable about their own product, and care about their customers.
The parts available, in the USA, are here: Part search results. Items available will be selectable. No where do I see any other part than the cm749-60036. You will need to look on sites like Amazon and eBay.
I have owned two HP 8600 models and have twice damaged the part shown in the first post. It is really prone to easy damage and there is no replacement part, at least based on my personal web searches.
How hard was it to replace the tray? I know there are two holes in the back of the tray that you are supposed to push down to release the tray, but that does not work to remove it. I am afraid if I order a new tray I won't be able to get the old one out. Any suggestions?
I have a HP Officejet Pro 8600 plus printer in my office at work. The paper tray that has a section on the front of it to stop the paper from sliding off when it is printing is broken. How do I fix that? I have looked at places for a part replacement but have not been able to find one. Please contact me to give instructions what I should do. With appreciation. Carrie
Hi. I hope someone who can help me to find the replacement for the Flap from the output tray for HP Officejet Pro 8600 N911a printer. I just found out that my warranty just expired on June 22, 2014 without informing me that is expired (I was very dissappoint) and will buy extended warranty after I find the replacement. My flap from the output extentsion tray broke it off and now I cannot use the extention tray. I wonder if there is a replacement for it. I just bought this printer two years ago. Can anybody please help me to find the replacement? Is there? Thank you.
I have the same issue with a printer in my office, and I ordered this part for my company based on your advice. The part is incorrect. This is the FEED tray that send paper through the printing mechanism, not the OUTPUT tray that includes the broken flap.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
Hi. What's about me? I am still looking for flap thing for extanded legal paper. Can anybody help me to find replacement Flap thing (pictures at the bottom)? I still looking for it. Please... Thank you...
Well, Im having the same problem, but I live in Mexico City. So we all agree the part number you supplied IS INCORRECT (CM749-60036) THATS THE MAIN PAPER TRAY. What we all are looking for is the EXPANDABLE TRAY THAT HOLDS THE PRINTED SHEETS, because its very hard to take it out for full legal size to lay on it, and the plastic hinges that move the lever on Susan Grayson picture are EXTREMELY delicate, so yes, they broke. I have one just like Susan and the other officejet 8600 owners do. So, maybe is the OUTPUT TRAY, because as I see it, that expandable tray is part of a whole upper piece that creates the idea of a sheet drawder, along with the flap, which all of us have laying down somewhere waiting to be replaced.
That thing in the picture placed with tape and marked inside the red lines in my second picture, is the fragile hinge which makes the flap move and breaks after trying to get the full expandable tray out, which is very tight. Thats what makes us having to look for a replacement part.
Im not going for buying a used part, so I would like HP instead to tell me if this is a spare part we can buy, if it only is replaced by taking the AIO printer to HP service or HOW IS IT POSSIBLE TO REPAIR IT. Is it that hard to understand, thats what we all want?
I just called HP parts and was also given the wrong? partnumber for the output tray: cm749-60036 ($25) HP parts person on phone was of no help. Since the printer tray sticks out next to a chair it obviously is prone to being damaged. This forum thread makes me not interested in ordering the part. Can anyone clarify the situation?
Called the HP line as indicated by PcWizzard, since I do want a genuine HP part. Finnally gor through to the Tech Help and Parts center. After about 8 minutes of searching on her end, the customer service person (in another country) was only able to tell me that the output tray was not a listed "user replacable item" , which is whatt I found on the HP parts page for this printer. I assume that since this tray comes pre-installed by HP on the unit, they feel an average customer will not have the skill level to remove the old one and install the replacement. Apparently has some tabs that must be depressed in order to do the switch-out.
Thanks for the photo; I see how it is supposed to come out. You told me not to break the flap, but you neglected to mention that the flap is attached with only 2 thiin posts that are less than 1/8" thick. They are completely inadequate to stand up to the force required to open the extension. I managed to pull it open one time - with a loud snap from inside the tray somewhere. I thought it was just a detent that was sticky. In an effort to ease the procedure, I pushed it back in to pull it out again. I cannot get it out a second time - at all - and the flap has pulled loose by breaking both tiny pins. This sounds like a warranty issue to me - the extension is/was unusable from the factory. Now how do I get it fixed?
The paper stop at the end of the output tray extension is broken on my printer. Is there anyway to replace this part alone or do I need to buy a whole new paper tray. As you might guess it broke in the effort to extend the tray for legal size paper.
You need bigger hands but it works. You have to grab AROUND the flap (that comes up to stop the paper) where you can grab the extender on the top and bottom WITHOUT pulling on the flap that stops the paper. Grab AROUND the flappy thing and don't pull on it. Use your finger tips to grap the top and bottom of the output extender tray. THEN it will pull free. You then need to do it back and forth at least 20 times to loosen it for regular use...
The HP Officejet Pro 8600 is a reliable, multi-featured, highly functional, fast, and economical printer for a small business. HP officejet pro 8600 specs and features include automatic duplex print, double-sided copy, fast printing of up to 13.2 text-pages per minute, 50-sheet ADP, USB, Wireless, and Ethernet setup, etc.
To add, the HP Officejet 8600 also prints high-resolution photos on glossy paper and scans well. Its 250-sheet paper tray fits the needs of most small workgroups and businesses just as the 50-sheet output tray does. And best of all, the OfficeJet Pro 8600 has a conveniently low ink cost with good print quality output.
The standard HP 950 Black Cartridge has a 1000-page yield, while each HP 951 Color Cartridge has a 700-page yield. The HP 950XL Black Cartridge has a 2300-page yield, while each HP 951 Color Cartridge has a 1500-page yield.
The standard HP 950 black has a 2.7 cost per page (cpp), and the standard color cartridges have a 2.9 cost per page each. A four-color page will have approximately 11.4 cost per page. But this is where things get better because you can save more with XL cartridges.
We recommend that you first verify proper ink volumes with your ink provider. At least 4% of ink must be available to do any printer operation. You can also refer to this article: How to Check Printer Ink Levels
While printhead pins can be bent back into position with a small flat head screwdriver, the printhead may require replacement if the pin is severely damaged. Replacing the printhead can be difficult, and it would be best to let a printer technician fix the problem for you.
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