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Sharyl Viken
hi, i think i'm going crazy. i need to remote control my android device (i'm trying with s8, huawei p8 and samsung j3) and on all of this devices i got the SAME PROBLEM! i start teamviewer host (i cannot put hands on device cuz i'm really far) and for some minutes the connection is ok, after some time the connection runs out. But the problem is that I cannot connect to the phone when is locked, i tried everything reading past topics but nothing, i tried to optimize the background settings and battery settings, but after some time the phone go offline and i cannot connect anymore from teamviewer on the pc. i think that is a problem of background app management. i need to be able to start teamviewer host and connect after 2 hours, but this app is fully bugged. i found topics of some years ago, possible that a software that cost thousands of dollars is bugged on its main function? and after many yrs there are not solutions?
I'm having the same problem for a long time with several devices. Every time I face this problem is when I control my parents devices and they watch the screen. The devices are never locked and TM host app is always alive. I guess there are some other causes.
I have been trying to access my daughter's phone, but most times time just keeps spinning until it times out.. it works for a few days and then it will be down for lime 4days. The device isn't locked and the host app is live. So can you please fix this ongoing problem
It is now 2023 and reading the comments it seems this problem has been going on since 2017. Why hasn't it been fixed. I bought a Moto G Play 2023 and it didn't work. From reading the older articles about mobile offline it suggested that Samsung mobile works better. I am having the same issue with the Samsung. How can teamviewer enticed users to buy their paid subscription if the free does not work. I am glad I tried it first before buying. [removed per Community Guidelines]
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Oliver Steil (CEO) and Stefan Gaiser (CFO) will host an analyst and investor conference call at 2:00 PM CEST / 1:00 PM BST on 4 August 2020 to discuss the results. The audio webcast can be followed via A replay will be available on the Investor Relations website under -relations.html. The accompanying presentation as well as the half-year 2020 report can be also downloaded there.
Since the company's foundation in 2005, TeamViewer's software has been installed on more than 2.2 billion devices around the world. The company is headquartered in Goppingen, Germany, and employs more than 1,000 people globally. In 2019, TeamViewer achieved billings of around EUR 325 million. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com.
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