SynapticsTouchPad device drivers are customized and supported by notebook manufacturers to meet specific driver requirements for their individual products. To ensure the appropriate driver for your device, always use the driver your specific notebook OEM supports.
Synaptics has a rich heritage in capacitive touch sensing, dating back to 1995 and our launch of the first notebook PC TouchPad. Today touchpads are ubiquitous, and we continue to innovate and advance technologies that strive to perfect the user experience.
I have two laptops. One dell Vostro and other Vaio Z. Both have Synaptics (Yes, I have checked, and the original drivers were from Synaptics as well). On both laptops, the touchpad scrolling stops working at some arbitrary time and nothing seems to solve it except a reboot. Sometimes, it randomly starts working again. I have downloaded all latest drivers from OEM.
This problem is very odd. It happens without any reason and I've not been able to find a fix for more than a year. I have seen some unusual suggestions on forums (e.g., to "restore windows to a previous working state") but never any fix that solves this issue properly. I have tried installing latest drivers and I DO NOT want to restore windows to a previous working configuration.
EDIT: Temporary solution is to uninstall the synaptics driver and let Windows 7 use its default built in one. However, I really prefer the Synaptic driver because it activates the scroll button rather than the mouse wheel (useful in some apps)
I found the best way to fix it is to simply plug in a mouse, then right click on the panel on the bottom right, and choose "Hardware Settings" and then you can see the mouse pad, if its shut off and disabled you can use a mouse to re-enable it. Its the only thing that I know that works for sure. But if you are having a problem that isn't like that, I'm not too sure how else but to remove it and use windows default mouse pad driver. But before going that far just try enabling it if its disabled, and if its not, then try disabling it and re-enabling it. should work. does for me at least.
I've found that it's SynTPEnh.exe what causes it. (now I have shortcut in start to restart it)If you kill it and restart, it's working again for a while.On my PC it was freezing only with windows 8 driver with swipes from edges.I downloaded latest one from syn's site and hoped, it will be gone, but now it occurs more often.
My Synaptics touchpad driver disappeared. Which is a pain, because I like the ability to toggle between the mouse and touchpad, but even better I like the feature of turning off the touchpad when a mouse connection is detected. So now I have a piece of paper taped over the touchpad because HP's fancy touchpad design, didn't include a hardware button to turn it off. Note that the double tap doesn't turn it off either (how could it, with the driver missing?).
Initially a major Win10 update overwrote my Synaptics TP driver. I was able to rollback the driver update, and Synaptics driver reappeared. Next Win10 update same thing. This time when I tried to rollback the update the driver just disappeared. Now, I have no touchpad driver, not even the default MS driver. From my Device Manager:
Well that is weird, because there is no driver installed per Device Manager. So I went to Add/Remove and found the "Synaptics Clickpad Driver Driver", and tried to uninstall, and received this error message:
I appreciate your efforts to try and resolve the issue. I would suggest performing system factory reset will put the computer back to the original factory settings in this way all corrupted and outdated software will be removed.
Restoring Files that were Backed Up Using HP Recovery Manager (Windows)You can also contact HP support for assistance. They can remotely access your system to help alleviate difficulties:
www.hp.com/contacthp/
I went through all the recommended steps, did the latest recommended Windows update. Checked Troubleshooting and updated the BIOS. I reviewed all the Yellow messages, which really were suggested HP features. But went through them all. Tried the Virtual Support assistant which didn't help, as it assumed the Synaptics driver was installed. Did the system test for the Mouse/Touchpad, but that is just a drag & drop test, which works fine, and is not the issue I am having. So after going through all this, I still don't have the right driver installed for my touchpad. (Setting/Devices/Touchpad/Additional Settings). I've been to Touchpad Troubleshooting, and I cannot install a new driver as recommended, because a corrupted driver is still there.
Thanks for the recommendation. A factory reset is a big task to fix a small problem -- a lot of squeeze for not a lot of juice. Besides backing-up my documents/files, there are also the other programs and devices that have been installed. Can't I run the Reset with the Keep My Files option? Will this also work?
But the biggest problem is that it does not address the issue of MS overwriting existing drivers. This will happen again during the next big Win10 update. After doing a little research, there is a setting where you can turn off driver updates. Here is the article: -to-stop-windows-10-updating-device-drivers. Of course the problem is that this will wholesale prevent driver updates, some of which may be necessary for security or bug issues. Choose your poison. There's gotta be a better way.
I would request you to contact our Support and our Support Engineers should be able to Remote into your computer and sort this out. HP Support can be reached by clicking on the following link:
www.hp.com/contacthp/
Note: I know there are several seeming duplicates for my question, but I have tried the suggestions in all of them with no luck as, in almost every case, I do not have the setting/file/tab/etc suggested!
Like many other Windows 10 users my touchpad (and mouse buttons) disable when typing. This is obviously completely undesirable as a gamer as it makes most games impossible. I would really appreciate a fix to this, be it in my computer or by downloading some kind of software or program that can fix it.
I saw several posts about changing your Touchpad settings in the default Windows system settings, but I don't have the Touchpad: "No Delay (Always On)" dropdown menu, just the following and "Most Sensitive" still displays the issue.
I "fixed" it by downloading an older driver (here, you might want to see if there is an older driver for your model on the Sager website).
It's definitely not ideal (it removes all the windows 10 integration from having a "precision touchpad").
It's funny cause I had the exact same problem on my Hp Pavilion laptop which took me hours to figure out. I tried reinstalling drivers, getting older drivers with the "No delay" option, Messing with my Device Manager,Control Panel and Commands 1000 times, checking for PalmCheck or SmartSense which I did not have, since the Synaptic Smbus ClickPad setting in mouse properties was removed somehow.
I tried many websites (Microsoft Support,Reddit,YouTube, etc.) but couldn't find the most suitable solution. I even tried contacting many Customer Support people from Hp and Microsoft, but that ended up being useless and I wasn't sure if they knew what they were up against. One guy tried controlling my laptop to see the problem and restarted it but that did nothing
SOLUTION: So first go onto Device Manager> Mice and other pointing devices, then find your synaptics driver and right click then click "Update driver". Next click on the "Browse my computer for driver software" then click "let me pick from available drivers" option and this will bring you to all your past drivers. I picked the PS/2 Compatible Mouse option but if your laptop dosn't have that as I've seen from your post then click HID compliant mouse. Then restart your computer and Voila!
Apparently you need to use a 17.x driver version to be able to completely turn off this feature, all subsequent versions of Synaptics will always disable the touchpad while typing on the keyboard (except the arrow keys). At the least, I can confirm that disabling SmartSense with a 17.x driver (but not with 19.x driver) works.
On Ubuntu 14.04 I just set vertical and horizontal hysteresis and high and low finger pressure to make touchpad feel smooth and nice. When I installed 18.04 I found that I can't adjust my touchpad any more (except a few options that are not too helpful in my case).
The synaptics config file can be copied to /etc/X11/xorg.conf.d and given a higher number than the /usr/share/X11/xorg.conf.d synaptics.conf default. Then the synaptics touchpad driver overrides the libinput touchpad driver by having a higher priority.
I ran into problem after installing synaptics touchpad in ubuntu 18.04. My keyboard stopped working. So, I booted into the system (keyboard was working on login screen), mouse was working properly so I opened my mails from the history (I saved the commands in the mails using my mobile), I copied the following commands with enter (empty line after the commands):
Note: Save the commands with an empty line using enter at the end of commands. This will help commands to execute directly without pressing enter while copy pasting in terminal, if the keyboard is not working.
The problem is not necessarily the missing Synaptics drivers, it is more the fact that the libinput driver settings are purposefully left generic so that the user or hardware OEM can adjust them as desired.
Rather than simply uninstalling libinput and installing Synaptics, you can still add Synaptics but to keep everything working you need to provide an "override" by removing/updating references to libinput specifically in relation to your touchpad ONLY and adding in a rule for Synaptics.
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