Error running program when updating bootstrap file

[DUCARROZ Birgit]

Hi,

Please can someone help me with this error?
I installed a brand new bareos 22
Build OS: Ubuntu 22.04.1 LTS

In the webGUI the job is marked ass success - green

It happens with the Catalog Backup. The bareos-fd backup shows no errors

bareos-dir JobId 2: Error: Error running program when updating bootstrap
file: |/usr/bin/bsmtp -h localhost -f "(Bareos) " -s "Bootstrap for Job
BackupCatalog.2023-06-19_12.02.07_09" root: ERR=Child exited with code 1

Thank you a lot!
Regards,
Birgit

[Philipp Storz]

Hello Birgit,

this error is caused by the changes introduced with PR 1296:
https://github.com/bareos/bareos/pull/1296

The old behaviour was to ignore the return value of the program that the bootstrap was sent to, now
bareos checks for the return value.

So to solve your problem you need to make sure that the bsmtp call is successful.

Probably you can see the problem if you execute the command show manually.

Best regards,

Philipp


Am 19.06.23 um 12:21 schrieb 'DUCARROZ Birgit' via bareos-users:

--
Mit freundlichen Grüßen

Philipp Storz philip...@bareos.com
Bareos GmbH & Co. KG Phone: +49 221 63 06 93-92
http://www.bareos.com Fax: +49 221 63 06 93-10

Sitz der Gesellschaft: Köln | Amtsgericht Köln: HRA 29646
Geschäftsführer: Stephan Dühr, J. Steffens, P. Storz

[Birgit Ducarroz]

Hi Philipp,

Thank you for your response. I changed the bsmtp call into

 Write Bootstrap = "/usr/bin/bsmtp -h localhost -f \"\(Bareos\) \" -s \"Bootstrap for Job %j\" root"

But then I get the following error:
Error: Could not open WriteBootstrap file:
/usr/bin/bsmtp -h root@localhost -f: ERR=Permission denied

However, the file bareos.sql has been written into the directory. According to https://bugs.bareos.org/view.php?id=587 

list jobs shows me a T and successfull terminated.

Enter a period (.) to cancel a command.
*list joblog
Automatically selected Catalog: MyCatalog
Using Catalog "MyCatalog"
You have messages.
*list jobs
+-------+------------------+-----------+---------------------+----------+------+-------+----------+------------+-----------+
| jobid | name             | client    | starttime           | duration | type | level | jobfiles | jobbytes   | jobstatus |
+-------+------------------+-----------+---------------------+----------+------+-------+----------+------------+-----------+
|     1 | BackupCatalog    | bareos-fd | 2023-06-20 11:01:37 | 00:00:01 | B    | F     |    3,275 | 24,520,303 | T         |
+-------+------------------+-----------+---------------------+----------+------+-------+----------+------------+-------

If I comment out  Write Bootstrap = "/usr/bin/bsmtp -h localhost -f \"\(Bareos\) \" -s \"Bootstrap for Job %j\" root"

No errors anymore, but I think it is not the aim to ignore the return value ...

I'm a bit confused about the permission denied error, since the job returns a success and the file has been written. Any ideas?

[Philipp Storz]

Am 20.06.23 um 12:09 schrieb 'Birgit Ducarroz' via bareos-users:

The bootstrap file should be sent via email, not the sql dump (which is much too large probably).

What you can try is to find a working bsmtp call on your machine by echoing some text into bsmtp to
check what the error might be, like

echo "hello" | /usr/bin/bsmtp -h localhost ...

>
> Philipp Storz schrieb am Montag, 19. Juni 2023 um 12:36:13 UTC+2:
>
> Hello Birgit,
>
> this error is caused by the changes introduced with PR 1296:

> https://github.com/bareos/bareos/pull/1296 <https://github.com/bareos/bareos/pull/1296>

>
> The old behaviour was to ignore the return value of the program that the bootstrap was sent to, now
> bareos checks for the return value.
>
> So to solve your problem you need to make sure that the bsmtp call is successful.
>
> Probably you can see the problem if you execute the command show manually.
>
> Best regards,
>
> Philipp
>
>
> Am 19.06.23 um 12:21 schrieb 'DUCARROZ Birgit' via bareos-users:
> > Hi,
> >
> > Please can someone help me with this error?
> > I installed a brand new bareos 22
> > Build OS: Ubuntu 22.04.1 LTS
> >
> > In the webGUI the job is marked ass success - green
> >
> > It happens with the Catalog Backup. The bareos-fd backup shows no errors
> >
> > bareos-dir JobId 2: Error: Error running program when updating bootstrap file:
> |/usr/bin/bsmtp -h
> > localhost -f "(Bareos) " -s "Bootstrap for Job BackupCatalog.2023-06-19_12.02.07_09" root:
> ERR=Child
> > exited with code 1
> >
> > Thank you a lot!
> > Regards,
> > Birgit
> >
>
> --
> Mit freundlichen Grüßen
>
> Philipp Storz philip...@bareos.com

> Bareos GmbH & Co. KG Phone: +49 221 63 06 93-92 <tel:+49%20221%2063069392>
> http://www.bareos.com <http://www.bareos.com> Fax: +49 221 63 06 93-10 <tel:+49%20221%2063069310>

>
> Sitz der Gesellschaft: Köln | Amtsgericht Köln: HRA 29646
> Geschäftsführer: Stephan Dühr, J. Steffens, P. Storz
>

> --
> You received this message because you are subscribed to the Google Groups "bareos-users" group.
> To unsubscribe from this group and stop receiving emails from it, send an email to
> bareos-users...@googlegroups.com <mailto:bareos-users...@googlegroups.com>.
> To view this discussion on the web visit
> https://groups.google.com/d/msgid/bareos-users/1ad86ead-ab1c-4e27-a4ff-44c4a41d8d1bn%40googlegroups.com <https://groups.google.com/d/msgid/bareos-users/1ad86ead-ab1c-4e27-a4ff-44c4a41d8d1bn%40googlegroups.com?utm_medium=email&utm_source=footer>.

[Bruno Friedmann]

Mainly if you have a working message resource configuration, then you can almost copy and paste it to the Write Bootstrap line.

The syntax you had use let think to Bareos to write a file, and no more running a shell command.

The other way is to store the bsr somewhere else (like other job bsr for example) you know you will be able to grab in case of disaster recovery.

[Birgit Ducarroz]

Hi Philipp and Bruno,

Thank you for your answers and sorry for the late reply.

Bareos sends me all the mails, but no mail with .bsr messages.

And yes, I backup my bsr files on a third share, I always did.

For me the problem is solved although I do not know why I get no email with the bsr information.

BTW, since I use bareos (version 18) : It works perfectly :-)

Best regards,

Birgit

[Bruno Friedmann]

The problem should be definitively fixed in the following PR, https://github.com/bareos/bareos/pull/1507 which will be backported to 22 so next release 22.1.1 it would work again.

[DUCARROZ Birgit]

Nice, thank you!

On 13.07.23 13:21, Bruno Friedmann wrote:
> The problem should be definitively fixed in the following PR, https:

>  //github. com/bareos/bareos/pull/1507 which will be backported to 22 so