Error: Fatal error: Network error with FD during Backup: ERR=Connection timed out

[Jim Yeager]

Anyone have experience with this error or able to tell me why this may be failing?



2016-10-04 02:05:00
BareOS_Server-dir JobId 5709: No prior Full backup Job record found.
2016-10-04 02:05:00
BareOS_Server-dir JobId 5709: No prior or suitable Full backup found in catalog. Doing FULL backup.
2016-10-04 02:50:51
BareOS_Server-dir JobId 5709: Start Backup JobId 5709, Job=Server_WS_all_job.2016-10-04_02.05.00_30
2016-10-04 02:50:52
BareOS_Server-dir JobId 5709: Using Device "NFS_windows" to write.
2016-10-04 02:50:52
BareOS_Server-sd JobId 5709: Volume "Full_Window-0188" previously written, moving to end of data.
2016-10-04 02:50:52
BareOS_Server-sd JobId 5709: Warning: For Volume "Full_Window-0188":
The sizes do not match! Volume=39284065725 Catalog=38510953939
Correcting Catalog
2016-10-04 02:50:54
Server_WS-fd JobId 5709: Generate VSS snapshots. Driver="Win64 VSS", Drive(s)="C"
2016-10-04 05:02:12
BareOS_Server-dir JobId 5709: Fatal error: Network error with FD during Backup: ERR=Connection timed out
2016-10-04 05:02:12
BareOS_Server-dir JobId 5709: Fatal error: No Job status returned from FD.
2016-10-04 05:02:12
BareOS_Server-dir JobId 5709: Error: Bareos BareOS_Server-dir 15.2.2 (16Nov15):
Build OS: x86_64-redhat-linux-gnu redhat Red Hat Enterprise Linux Server release 7.0 (Maipo)
JobId: 5709
Job: Server_WS_all_job.2016-10-04_02.05.00_30
Backup Level: Full (upgraded from Incremental)
Client: "Server_WS-fd" 12.4.4 (12Jun13) Microsoft Standard Edition (build 9200), 64-bit,Cross-compile,Win64
FileSet: "Windows All Drives" 2015-10-12 17:14:10
Pool: "Full-Window" (From Job FullPool override)
Catalog: "MyCatalog" (From Client resource)
Storage: "NFS_windows" (From Job resource)
Scheduled time: 04-Oct-2016 02:05:00
Start time: 04-Oct-2016 02:50:52
End time: 04-Oct-2016 05:02:12
Elapsed time: 2 hours 11 mins 20 secs
Priority: 10
FD Files Written: 0
SD Files Written: 0
FD Bytes Written: 0 (0 B)
SD Bytes Written: 17,668,399 (17.66 MB)
Rate: 0.0 KB/s
Software Compression: None
VSS: no
Encryption: no
Accurate: no
Volume name(s): Full_Window-0188
Volume Session Id: 19
Volume Session Time: 1475494872
Last Volume Bytes: 71,282,017,120 (71.28 GB)
Non-fatal FD errors: 1
SD Errors: 0
FD termination status: Error
SD termination status: Running
Termination: *** Backup Error ***

[Phil Meech]

I'm far from being an expert on this, but from my experiences...

I had the same error (whereby SD Bytes would be written, and time would pass for the backup job suggesting data was being written); when backing up clients between my office and our bareos server in the data center, through a VPN tunnel. After some time hunting the issue down, and discovering the tunnel was resetting after what seemed a random length of time, the dc guys found this to be due to a volume session limit for the tunnel on their asa. I'd suggest looking into whether there are any interruptions in the connection between the fd and sd.

Cheers,
Phil

[fgbaros]

Hello Jim,

Did you find a solution for your problem. I am experiencing the exact same issue after the same amount of time spend (~2h10mn)

I am not using a VPN and the connexion is solid, however it seems to have a timeout or something else who cause this issue. when the full back take less than 2h, it's fine.


06-Aug 01:27 bareos-dir JobId 298: Fatal error: Network error with FD during Backup: ERR=Connection timed out
06-Aug 01:27 bareos-dir JobId 298: Fatal error: No Job status returned from FD.
06-Aug 01:27 bareos-dir JobId 298: Error: Bareos bareos-dir 16.2.4 (01Jul16):
Build OS: x86_64-redhat-linux-gnu redhat CentOS Linux release 7.0.1406 (Core)
JobId: 298
Job: scm2-job.2017-08-05_23.15.00_55

Backup Level: Full (upgraded from Incremental)

Client: "scm2.dmz" 16.2.4 (01Jul16) x86_64-pc-linux-gnu,ubuntu,Ubuntu 14.04 LTS,xUbuntu_14.04,x86_64
FileSet: "scm2-fileset" 2017-08-05 19:30:58
Pool: "scm2-Full" (From Job FullPool override)

Catalog: "MyCatalog" (From Client resource)

Storage: "Storage01-scm2" (From Job resource)
Scheduled time: 05-Aug-2017 23:15:00
Start time: 05-Aug-2017 23:15:37
End time: 06-Aug-2017 01:27:38
Elapsed time: 2 hours 12 mins 1 sec

Priority: 10
FD Files Written: 0
SD Files Written: 0
FD Bytes Written: 0 (0 B)

SD Bytes Written: 1,347,931 (1.347 MB)

Rate: 0.0 KB/s
Software Compression: None
VSS: no
Encryption: no
Accurate: no

Volume name(s): scm2-Full-0053|scm2-Full-0054|scm2-Full-0055|scm2-Full-0056|scm2-Full-0057|scm2-Full-0058
Volume Session Id: 8
Volume Session Time: 1501921897
Last Volume Bytes: 78,994,943,136 (78.99 GB)

[Bareos Flaregames]

I got the answer, enabling "heartbeat interval" in bareos-dir.conf solved the issue

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