WEB-UI Login failed with message "Please provide a director, username and password." after update

[Markus Baumann]

Hi alle,

I made an update this morning and cannot login to the WEB-UI since then.

Config was not changed. Login worked until yesterday.

I also created a new user but same result:

When I enter username and password and try to login I always get the message:

Please provide a director, username and password.

Has anybody the same behaviour?

CLI is working normally.

Any help would be appreciated.

Markus

[Ireneusz Piasecki]

Hi there!

AlamaLinux 9 x86_64 and the latest bareos community - can't login to the Bareos WEB UI - i can see: 

Please provide a director, username and password.

Something changed that i'm not aware?

Best

I.Piasecki

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[Andreas Rogge]

We recently had this PR merged:
https://github.com/bareos/bareos/pull/2628

Your problem may be related.

Best Regards,
Andreas

Am 13.05.26 um 11:17 schrieb Ireneusz Piasecki:

> Hi there!
>
> AlamaLinux 9 x86_64 and the latest bareos community - can't login to the
> Bareos WEB UI - i can see:
>
> Please provide a director, username and password.
>
> Something changed that i'm not aware?
>
> Best
> I.Piasecki
>
>

> czw., 7 maj 2026 o 10:58 'Markus Baumann' via bareos-users <bareos-
> us...@googlegroups.com <mailto:bareos...@googlegroups.com>> napisał(a):

>
> Hi alle,
>
> I made an update this morning and cannot login to the WEB-UI since then.
>
> Config was not changed. Login worked until yesterday.
>
> I also created a new user but same result:
> When I enter username and password and try to login I always get the
> message:
>
> Please provide a director, username and password.
>
> Has anybody the same behaviour?
>
> CLI is working normally.
>
> Any help would be appreciated.
>
> Markus
>
> --
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Andreas Rogge andrea...@bareos.com
Bareos GmbH & Co. KG Phone: +49 221-630693-86
http://www.bareos.com

Sitz der Gesellschaft: Köln | Amtsgericht Köln: HRA 29646
Komplementär: Bareos Verwaltungs-GmbH
Geschäftsführer: Stephan Dühr, Jörg Steffens, Philipp Storz

[Philipp Storz]

Hello everybody,

we are tracing this problem in https://github.com/bareos/bareos/issues/2666

and I have a patch:

https://github.com/bareos/bareos/commit/ccd58d9cd26a9eb9550a8de1fe25ac60b534854a

Please apply it and give feedback if it solves your problems

Thank you very much

Philipp

Am 13.05.26 um 14:34 schrieb Andreas Rogge:

-- 
Mit freundlichen Grüßen

 Philipp Storz                             philip...@bareos.com
 Bareos GmbH & Co. KG                      Phone: +49 221 63 06 93-92
 http://www.bareos.com

 Sitz der Gesellschaft: Köln | Amtsgericht Köln: HRA 29646
 Geschäftsführer: Stephan Dühr, Jörg Steffens, Philipp Storz

 Die "dass IT GmbH" wurde mit der "Bareos GmbH & Co. KG" verschmolzen,
 siehe https://www.bareos.com/de/dassit-verschmelzung/

[Sebastian Sura]

I pushed a commit to https://github.com/bareos/bareos/pull/2670/changes that fixes the problem for me.
Let me know if it the issue still occurs with this patch applied.

If you cannot easily patch this yourself, a quick workaround is to either

1) clear your cookies for the bareos webui, or
2) use a private session to login.

Am 18.05.26 um 12:29 schrieb Philipp Storz:

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-- 
 Sebastian Sura                  sebasti...@bareos.com
 Bareos GmbH & Co. KG            Phone: +49 221 630693-0
 https://www.bareos.com
 Sitz der Gesellschaft: Köln | Amtsgericht Köln: HRA 29646
 Komplementär: Bareos Verwaltungs-GmbH
 Geschäftsführer: Stephan Dühr, Jörg Steffens, Philipp Storz