Bosch Alarm Panel User Manual
Catherine Rubeo
Devices such as Reed switches, PIR (Passive Infra-Red) sensors or Smoke Detectors can be wireless. It is extremely important that the devices for your system are kept operational at all times. If a device is not working due to the battery running flat, your security and smoke detection system is at risk of being compromised. ADT strongly recommends that you replace the battery at your earliest convenience and that you use an ADT qualified Technician to service your system.
To ensure the optimum performance of your system, we highly recommend a regular maintenance schedule. For more information on our affordable maintenance packages or for alternative options on battery replacement phone 131 005 between 8am-8pm Monday to Friday.
If you choose to change the batteries yourself you may access a user manual for your alarm system by visiting our Alarm Panel User Manuals Listing, however changing the batteries yourself will invalidate any remaining product warranty.
Warning Note: Please ensure you place your system on test before you inspect or change the batteries to prevent triggering a false tamper alarm. You can do this by phoning the ADT VRT Service on 131005, option 5.
You may have been sent an SMS text message with the details of which device is running low or completely flat. Otherwise, refer to your User Manual or keypad to determine which device is sending the RF Low Battery signal.
You can find this out by either 1) Refer to your user manual. 2) Open the sensor and check battery type. Warning Note: Please ensure you place your system on test before you inspect or change the batteries to prevent triggering a false tamper alarm. You can do this by phoning the ADT VRT Service on 131005, option 5.
If your system is in warranty and a low battery signal has occurred and you choose to replace the batteries by yourself, it will invalidate any remaining warranty. Therefore, we highly recommend you organise an ADT qualified technician to attend site. Please call 131 005 and we will schedule a technician to attend at a time that best suits you.
Yes! As your systems devices were installed together it is likely that the batteries in other similar devices are also towards the end of their effective life. We highly recommend you replace the batteries in all your devices to prevent the system being at risk of being compromised by flat batteries. We recommend you take a record of the length of the battery life and set a reminder for future reference.
Your alarm system battery supplies backup power to operate your alarm system during a power outage. All alarm panels operate on mains power and contain a back-up battery, unfortunately different manufacturers use different batteries in the alarm panel.
The first sign of alarm battery failure is usually a beeping keypad. The beeping or chirping will often occur at the same time. This is because many panels do their automatic battery test every 24 hours. Less commonly, a low battery condition can cause false alarms at random times throughout the day.
ADT Security recommends a qualified technician is to attend and replace the battery to ensure the optimum performance of your system, we highly recommend a regular maintenance schedule. For more information on our affordable maintenance packages or for alternative options on battery replacement phone 131 005 between 8am-8pm Monday to Friday.
What if my system is still in warranty? If your system is in warranty and a low battery signal has occurred and you choose to replace the batteries by yourself, it may invalidate any remaining warranty.
Warning Note: Please ensure you place your system on test before you inspect or change the batteries to prevent triggering a false tamper alarm. You can do this by phoning the ADT VRT Service on 131005, option 5.
ADT Security recommends a qualified technician is to attend and replace the panel battery. A battery replacement may sound simple, but the alarm panel normally requires re-programming after a battery change. If something goes wrong do you want to ask yourself question such as: 1.
A Power Fail signal is received when your security system registers a loss of mains power to the security system. During a power fail a standby battery takes over supplying power to the security system and should enable the security system to operate. The duration that a standby battery is able to maintain the security system is variable & dependent on many factors, such as condition of the battery and the power usage of the system. If the power to the security system is not restored, the system shall continue to operate on the standby battery until it is fully discharged (runs flat), at which time you will no longer be protected.
A large proportion of power fail situations are related to electrical black outs. These situations generally rectify themselves when grid power is returned. However on occasion a circuit breaker may have tripped or another cause may exist, that requires customer intervention to restore power to the security system. Apart from an area power outage, this signal could also indicate that the security system has been unplugged from a normal power point, just as you would unplug any electrical appliance or that the mains supply to the premises has been turned off.
Should mains power not restore, the cause of the power loss should be investigated & rectified prior to the battery running low. When your standby system battery is running low you should be notified by ADT security, however, the monitoring centre will not receive signals from a security system where mains power is off and the standby battery is fully discharged.
In the event that you cannot correct the problem with the sensor, please call ADT Security Monitoring Centre on 131005 option 2 to fault find your system, to discuss the alternatives and to book a technician, fees may apply.
The expander module failure signal indicates that an expansion module/s is not correctly communicating to the main alarm panel. A technical inspection generally is required to identify & rectify the cause of the fault. Until returned to normal service, it can be expected that all inputs (sensors)/ relays (controllers) attached to this expander module will no longer be able to operate as designed or communicate with the main panel. Multiple devices are generally rendered inoperative.
Data Gathering Panel Failure:
The DGP failure signal indicates that a DPG is not correctly communicating to the main alarm panel. A technical inspection generally is required to identify & rectify the cause of the fault. Until returned to normal service, it can be expected that all inputs (sensors)/ relays (controllers) attached to this DPG in addition to all attached expander modules will no longer be able to operate as designed or communicate with the main panel. Multiple devices & multiple expansion modules are generally rendered inoperative.
A Timer Test is a signal that is sent from your security system to ADT to check that it is communicating correctly. A Timer Test Not Received signal is generated when your alarm panel fails to send this signal within the prescribed time interval (Once a day).
This regular testing is required to identify any possible communications issues that may exist with your alarm panel, and to notify you that your monitoring centre is not currently able to receive signals from your alarm panel, as this could have a negative impact if you rely on the alarm for summoning help and increases your risk of the system not communicating alarm activations.
A Timer Test is a signal that is sent from your security system to ADT to check that it is communicating correctly. A Timer Test Not Received signal is generated when your alarm panel fails to send this signal within the prescribed time interval. (On average the prescribed time interval is once every week for homes and once a day for business premises.)
If none of these suggestions apply to you, please call ADT Security Monitoring Centre on 131005 option 2 to fault find your system. If any of these suggestions do fit, then you may need to get your service provider to reverse the recent change, or call ADT Security Monitoring Centre on 131005 option 2 to discuss the alternatives and to book a technician, fees may apply.
A Fail to Close signal is received if the monitoring centre has not received the arming signal from your premises by the time prescribed. This normally indicates that staff members are on site working back, and can be rectified by simply ring the site and advising the staff to turn on the alarm when they leave.
A Fail to Open signal is received if the monitoring centre has not received the disarm signal from your premises by the time prescribed. This normally indicates that members of staff who are meant to open the site are running late and have not done so or they have failed to turn off the alarm.
The Loss of RF Supervision signal indicates that one of your wireless devices is not correctly communicating to the main alarm panel. All wireless devices regularly communicate to the alarm panel to check that the signal is being correctly received. This ensures the devices are not being interfered with. Should a Loss of RF Supervision signal be received, the device in question may no longer be able to reliably send alarm activations in the case of a genuine break and enter event.
Possible causes:
Warning Note: Please ensure you place your system on test before you inspect or change the batteries to prevent triggering a false tamper alarm. You can do this by phoning the ADT VRT Service on 131 005, option 5.
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