Lufthansa Ticket Receipt
Galeno Kent
You have the option of opening and printing out your passenger receipt using the following link. Your passenger receipt will be available for you to download after your ticket has been issued and for up to 90 days after your journey has been completed.
For accounting or as a separate receipt for the business trip - the invoice receipt (Passenger Receipt) is actually always needed. If it has been lost, the passenger receipt can now simply be accessed online and printed out. With the new service, travelers can now also request passenger receipts for flights that are even further in the past.
This means: From now on, passenger receipts dating back more than 90 days after the flight with a Lufthansa Group airline - as well as invoice receipts up to 90 days and earlier - can be downloaded or requested online.
Lufthansa Group airlines enable this service for all tickets issued in direct sales (airline websites or in the Service Center). Passenger receipts issued via third-party providers and travel agencies cannot be downloaded in this way.
Once your ticket has been booked and issued, your Lufthansa passenger receipt will be available to download and print as a PDF (external content) for up to 90 days after completing your trip, providing it has not already been issued elsewhere.
Great to have you with us. In order to be able to enjoy all the features of your Miles & More mileage account, you must activate two-factor authentication. This provides maximum protection for sensitive processes such as changing your personal data, PIN or password.
Two-factor authentication provides maximum protection for sensitive processes such as changing your personal data, PIN or password. To activate, please start by entering your preferred mobile phone number. Unfortunately, you will not be able to carry out the requested process without activation.
The security of your data is very important to us. Before we activate two-factor authentication for you, please start by confirming your identity. A verification code will be sent to this mobile phone number for you to do so:
Enter your mobile phone number here so that we can send you your verification code by text. Once you have confirmed your number, this will be registered as your preferred mobile phone number for using two-factor authentication.
You have requested too many verification codes within a short period of time. For security reasons, you are blocked from requesting further codes for 30 minutes. You can then request a new code and complete the authentication process.
You have reached the maximum number of attempts to enter a valid verification code. For security reasons, you are blocked from entering further codes for 30 minutes. Please wait until this time has passed before trying again.
In order to protect your information, miles and Points from external access, we have introduced two-factor authentication. You must set this up to continue to use all the functions of our app. To do so, please update your app and then proceed.
In Ihrer Region stehen relevante Angebote fr Sie zur Auswahl. Leider liegen diese teilweise auf Englisch und nicht in Ihrer ausgewhlten Sprache vor. Weitere Funktionen und Informationen knnen Sie selbstverstndlich in Ihrer gewohnten Sprache nutzen.
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These cookies are absolutely necessary for the operation and functionality of the website and are therefore always enabled. They activate security features, for example. Furthermore, these types of cookies allow us to recognise whether you wish to remain logged in to your profile, so that you can access our services more quickly the next time you visit our website.
are full calendar days, including Sundays and bank holidays; for purposes of notification, we will not count the day on which the notice is sent; for the purposes of determining the validity period of a ticket, we will not count the day on which the ticket was issued, or the day of departure.
2.2. We have concluded agreements with other airlines that are known as "code shares". This means that another airline may operate a flight, even when Lufthansa City Airlines GmbH (VL) is indicated as the carrier in the carrier box of the ticket. In the event of a code share flight, Lufthansa City Airlines will advise you of the carrier operating the flight when you make your booking.
In the event that the flight is operated by a different carrier, you should familiarise yourself with the special characteristics, e.g. check-in times, provisions regarding the re-confirmation of bookings, requirements and policies regarding the carriage of unaccompanied minors, carriage of animals, refusal of carriage, oxygen devices, operational irregularities, denied-boarding compensation and free baggage allowance/acceptance, etc. of the carrier operating the flight.
3.1.1. We provide carriage only to the passenger named in the flight ticket when a confirmed booking exists. We reserve the right to deny carriage in the event that the passenger is unable to verify his/her identity.
3.1.3. The conditions for the reimbursement of flight tickets are regulated by the respective fare conditions valid when the flight ticket is issued. Please choose the airfare that is best suited to your requirements. It may be advisable to take out travel cancellation insurance.
3.2.1. Unless otherwise stated either on the ticket, in these Conditions, or in applicable fares (which may limit the validity period of a ticket according to the information contained in the ticket), a ticket is valid for:
3.3.1. If you have chosen a fare that requires observance of a fixed ticket sequence, please note that if carriage is not used on all individual legs or not used in the sequence specified on the ticket with otherwise unchanged travel data, we will recalculate the fare according to your amended routing. The airfare will thereby be determined in accordance with the fare you would have had to pay for your actual routing in your price group on the day of your booking. This fare may be higher or lower than the fare you originally paid.
If the price group you originally booked was not available for the altered routing on the day of the booking, the cheapest available former price group for your altered routing will be taken as the basis for the recalculation.
If, on the day of the booking for your altered routing, a higher fare would have been determined, we will subsequently collect the difference taking into account the fare already paid. Please note that we may make carriage dependent on whether you have paid this difference in price.
If you have a refundable ticket, as defined by the fare conditions, and have still not flown a single segment of it, you may ask for a refund of the price of the ticket in accordance with fare conditions. This means that you will forfeit your entitlement to carriage.
3.3.2. The following applies to the carriage of passengers resident in Austria:
If you have chosen a fare that requires observance of a fixed ticket sequence, please note that if carriage is not used on all individual legs or not used in the sequence specified on the ticket, with otherwise unchanged travel data, we will recalculate the airfare in accordance with your amended routing. This does not apply if your travel plans simply change or if you are prevented, due to force majeure, illness or for another reason for which you are not responsible, from commencing carriage on all legs, or on individual legs in the order indicated on the flight ticket. Whenever possible, kindly notify us of the reasons for such changes as soon as you become aware of them. In the event of a recalculation, the airfare determined will be based on the fare you would have had to pay for your actual routing in your price group on the day of your booking. This fare may be higher or lower than the fare you originally paid.
4.2. The fare to be paid covers the cost of carriage from the airport at the actual place of departure to the airport at the actual final destination. The fare may include charges levied by the airline.
4.3. All applicable taxes, fees and other charges imposed by the state or local government or by another authority, or by the operator of an airport with regard to the passenger, or for services provided to the passenger, shall be paid by you in addition to the airfare. When you purchase your ticket, you will be informed of such taxes, fees and other charges that are not included in the airfare. These are usually also shown separately on your ticket.
5.1.1. Each flight coupon will be accepted only for carriage in the travel class specified on the coupon and for the day and flight for which there is a seat reservation. For tickets without a seat reservation, a seat may be reserved later if there is still one available on the desired flight.
5.2.1. We process your personal data according to all the relevant data privacy regulations and only for the following purposes: making flight bookings, purchasing tickets, obtaining additional services, development and provision of services, facilitating immigration and entry procedures, as well as making information associated with the organisation of your journey available to the relevant government agencies and other airlines, or to other providers of the aforementioned services.
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