LIFE CERTIFICATES FOR WEAK, DISABLED & HOSPITALISED SR. CITIZENS
RANGARAJAN M R
BRANCHES CONTRARY TO INSTRUCTIONS IN THIS REGARD.
PM
"-It is observed that the guidelines issued by RBI are not being meticulously adhered to by the banks, may be due to ignorance of the bank staff and that of the pensioners. In order to take care of the problems/ difficulties faced by the sick and disabled pensioners in withdrawal of pension / family pension from the banks, we have reiterated the instructions issued earlier to all the agency banks and advised them to categorise the cases of sick and incapacitated pensioners as under:
1. Pensioner who is too ill to sign a cheque / unable to be physically present in the bank
2. Pensioner who is not only unable to be physically present in the bank but also not even able to put his/her thumb impression on the cheque/ withdrawal form due to certain physical defect / incapacity.
With a view to enabling such old/sick/incapacitated pensioners to operate their accounts, banks have been advised to follow the procedure as under:
a) Wherever thumb or toe impression of the old/sick pensioner is obtained, it should be identified by two independent witnesses known to the bank, one of whom should be a responsible bank official.
b) Where the pensioner cannot even put his/her thumb/ toe impression and also would not be able to be physically present in the bank, a mark can be obtained on the cheque/withdrawal form, which should be identified by two independent witnesses, one of whom should be a responsible bank official.
Accordingly, the agency banks are requested to instruct their branches to display the instructions issued in this regard on their notice board so that sick and disabled pensioners could make full use of these facilities. The banks are also advised to sensitise the staff members in the matter and to refer to the FAQs on pension disbursement hosted on our website www.rbi.org.in in case of any doubt."
In the matter of Life Certificate RBI clarified as follows:
Is it compulsory for a pensioner to furnish a Life Certificate/Non-Employment Certificate or Employment Certificate to the bank in the month of November?
“Yes. The pensioner is required to furnish a Life Certificate/Non – Employment Certificate or Employment Certificate to the bank in the month of November every year. However, in case a pensioner is unable to obtain a Life Certificate from an authorized bank officer on account of serious illness / incapacitation, the bank official will visit his/her residence/ hospital for the purpose of recording the life certificate.”
IBA has also circulated vide their Ref:CE/RB/CS/5239 dt.3.3.2012. to CEOs of the Banks, on Implementation of the recommendations of the Report of the Committee on Customer Service in Banks (Damodaran Committee)
As per which it is stated that ;-
No. 04.i.4 “Pensioner may be allowed to submit the annual life certificate at any of the (linked) branches and not necessarily at the home branch. All the life certificates may be maintained in a centralized database.”
As far as Bank Pensioners are concerned Employees Pension Regulations, is silent on this point ,and as a practice banks are obtaining Life Certificate from Bank Pensioners.
Mohandas Rao
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Narendra Khutate
mohan p
Mohandas Rao
cpvnair.nair
JSOMA SHEKARA
Mohandas Rao
Please refer to Regulation 40 of the Banks’ Pension Regulations, which is reproduced as it is, after my comments. I would like to clarify the following:
• While submitting the Life Certificates in November every year, regular bank pensioners should not sign the marriage/non-marriage declaration, as it does not apply to them. Pension is a deferred wage, and by virtue of his/her service in the bank, he/she is entitled for the pension till death.
• In the case of a Family Pensioner, irrespective of whether such pensioner is a widow or a widower, a remarriage declaration has to be signed. This is a must, as the family pension will be stopped from the date of such remarriage. Of course, in case of a remarriage, the same should be promptly reported as per the undertaking to enable the bank to stop pension from the date of such event.
• In the case of a Family Pensioner, being a daughter of a deceased pension bank pensioner, she has to sign the declaration of non-marriage. This is also a must, as the family pension to the daughter will be stopped from the date of such marriage. Of course, here also, in case of a marriage, the same should be promptly reported as per the undertaking to enable the bank to stop pension from the date of such event. If she attains an age of 25 years, bank will stop pension; if the pension not stopped by a mistake, she has to report the same and ensure stoppage.
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REGULATION 40 OF THE BANKS' PENSION REGULATIONS:
“….. Period of payment of family pension:-
The period for which family pension is payable shall be :-
(a) in the case of a widow or a widower, up to the date of death or re-marriage, whichever is earlier;
(b) in the case of a son, until he attains the age of twenty-five years; and
(c) in the case of an unmarried daughter, until she attains the age of twenty-five years or until she gets married, whichever is earlier…..”