Staff need to connect to the VPN once a week for at least an hour to ensure their University laptops get required updates in order to keep themselves and their work secure. Further information on connecting to the VPN can be found below in the 'VPN' section.
A separate mouse, keyboard and monitor are conducive to a healthy way of working. Remember to take home a mouse and keyboard should you wish to use them and do not currently have any of your own at home.
We recommend that you print as little as possible when working remotely. Any printed documents that include confidential information should be brought back to the University and treated as confidential waste.
You don't need the VPN for most services when working remotely as you can access most of the tools you need off campus. Only people needing access to certain internal University systems will need to use the VPN.
You can also access specific Office 365 learning materials, including Teams, from the new LinkedIn Learning service. Whilst not tailored specifically to the University of Reading, you will find some helpful learning materials.
Once logged in, go to 'My Learning' in the menu bar at the top, then click the 'From Your Organization' tab to view the recommended Collections, including Microsoft 365 and Working Remotely. Alternatively, in the Search bar enter 'Microsoft Office 365' and click the 'Your Company' filter option on the left of the page.
University staff can make internal calls to each other via Teams. If you need to call or be called from outside the University, you can request a telephone number using this form. Alternatively, you could use your University provided mobile phone.
AppsAnywhere is a web based tool for Windows devices which provides access to the Software applications you use for teaching and studying. AppsAnywhere can be used from your own Windows device or from a University owned PC, from any location.
AppsAnywhere has two parts; a web page from which to view the catalogue of Software applications and a Cloudpaging player to load the Software applications you want to use. The Cloudpaging player window allows you to see the progress of the Application loading. Software is supported only on Windows PCs at present.
SMB (Windows) shares can be accessed in the same way that Collabs are accessed, via VPN. A workaround access, including ndrive and Collab shares, is also provided via act-ssh and sftp client, see the ACT connect from outside of campus landing page.
We would recommend logging any requests or faults with our team via the IT Self Service Portal. This can be accessed 24/7 and allows you to view the status of your ticket, or add/edit any information.
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