Anybody who has a membership at decathlon and going tomo to the Sarjapur store

[Siddarth]

Hello All

Any member who is planning a visit to the Sarjapur Decathlon store tomo?

Please drop in a message.

Thanks!

[Deepa Mohan]

I must tell you all what happened at the Decathlon Bannerghatta Road.

I had been under the impression that card-holders of Decathlon were
entitled to a 10% discount at the store. (Tell me others...was this
not true when Decathlon opened?)

Only when I went there, did I realize that all that the card does is
to allow me to purchase at Decathlon. Since my friends and I bought
about 13K worth of stuff, I asked the billing clerk about discounts,
but could not get a satisfactory answer; therefore, I rated the
service as "unsatisfactory".

I was impressed that someone called me up the next day, and asked
about my feedback. I explained my queries to him, and he answered me,
saying that "store discounts" were applicable at different rates in
different sections. I was quite satisfied with the response, and
realized that my bill was for the correct amount.

But then, the person told me that I could not buy anything at
Decathlon unless I was a member. I pointed out that this seems to be a
farce, as all that needs to be done is to ask someone else in line,
or a sales person, to use their card. The feedback person denied any
such procedure and said only the person with a card could buy!

This part of Decathlon sales makes me feel bad, as I feel they (and
we, too) are just getting around the rules, and then denying that
they are doing so. It has tarnished my image of an otherwise excellent
store.

Since I was told this, I do not want to break the rules...we seem to
be expert at getting around the regulations somehow! And both seller
and buyer connive in this.

Also, if someone from Decathlon senior management (!) is on this list,
I'd like to ask them their thoughts.

Do the others have any thoughts on this? I would like to listen to
other points of view, too.

Cheers, Deepa.

[Satya Balakrishnan]

I am pretty sure no one from the decathlon senior mgmt is gonna respond to u ... Specially with all the heat around retail fdi and walmart lobbying controversy :-).

I have personally never been to decathlon, but like metro cash and carry, decathlon has been given permission to operate in india to sell to wholesalers only, wchich is why only companies and shops can get the merchant card that these stores offer. Now u can say, this is a farce, but you will have to tell that to the govt which feels that citizens tax paying, salary earning, middle class citizens should pay a higher price while it pretends that it is protecting the kirana stores ...

Am not sure about the discounts at all ...

[Shreyas Kumar]

Seepage,

Decathlon is a model similar to that of Metro Cash and Carry. It is a B2B or a Business to Business model sale only. Therefore you need to have a sales / service tax registration to get membership.

Since they promise whole sale prices normally significantly lower than their retail prices (generally to allow business who buy from them to earn a decent margin on the MRP) the government prevents retail sale (apparemtly protecting smaller businesses) and only allows a B2B model.

However any person who is a business owner can buy and so a lot of us have memberships though we are not into this business.

In most other countries, decathlon membership only gives you loyalty points. Anyone can walk in and buy from their stores.

Hope this answers a few questions.

[piyush kaul]

what is the procedure to get a membership of the decathlon store?

[Promise Gangani]

Membership procedure of the Decathlon Store

http://www.decathlon.in/index.php?route=account/create

[piyush kaul]

i work in a private firm...can i apply?

On Saturday, December 15, 2012 1:04:20 PM UTC+5:30, Siddarth wrote:

[Promise Gangani]

Ya u can apply... jst need some company proof and HR letter with sign n stamp.

even coordinate with Decathlone guys for further help.