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Guys,
I have put something on google. WIP will continue tomorrow, been tough with time.
From: bangalo...@googlegroups.com [mailto:bangalo...@googlegroups.com]
On Behalf Of Rutger Zonneveld
Sent: 10 September 2013 20:46
To: bangalo...@googlegroups.com
Subject: Re: first input
Hi guys, just checking in. How's everyone doing in terms of input? Plan still is to have all the initial input there for Friday the 13th right? I noticed that Pierre has put his stuff in as well. Everyone else still on track?
On Fri, Sep 6, 2013 at 9:25 PM, Rutger Zonneveld <rmzon...@gmail.com> wrote:
--
hi guys
I think i had a good start. I attach the first draft. please note though that I will have to read it again with fresh eyes but i think content and structure is quite OK at this point. I won't be able to do much tomorrow but I'll revise again on Sat.
when i was writing i noticed that i'm missing A LOT of facts/statistics. so I'm planning to send an email to Anu tomorrow. If you have any questions to ask, it would be great if we can consolidate them in one request. So please send me your questions by end of tomorrow to share with Anu
Rutger - on the hub & spoke, I didn't know where to stop. I'm trying to give mere facts rather than list the pros as described by the head of ops. I'm thinking to add the cost comparison between traditional and centralized model but i'm not sure of any other points to add that would not be answers to the case.. any thoughts?
One last point, for some reason, i'm not able to 'paste' in google docs..Would be great if one of you can upload my content
safeya
<AP Case Study - v1.docx>
<questions to anu.docx>
hi guys, still not able to paste anything into the google doc. i attach here my input. I added "xx" where I will need input from Anu. So please keep it and I will update that later.
thanks
safeya
Safeya - I have pasted your work into the google doc.
Hi guys,
Good job - we've definitely got a lot of content here to work with!!! I few thoughts from my side:
- Steven: I think we need to bring the "six pillars" identified by TAPF as areas to concentrate on in your opening piece so that it provides a thread for the whole of the case study and ties in with safeya's work
- Pierre: we already discussed adding some lines on the commerce for charity initiative - Safeya really opens it up in her work to discuss this so I would try and build on that somehow
- Rutger: I've added some additional questons / pros & cons etc to the teaching notes. Shall we have a call the two of us on Tuesday/Wednesday to bring the teaching notes together and in line with the draft case study?
- all: how much content of the actual solutions do we want in the case or in the teaching notes? Safeya you asked this about the hub & spoke model but the same question for the commerce for charity initiative...
- there's still quite a lot to do in terms of making this a cohesive piece of work (and it needs editing...) - I don't mind doing the editing part Tuesday afternoon if everyone can add their comments / changes / additions directly to the google doc before then and then it can be reviewed by all before draft goes to Celia Weds evening
Cheerio,
F.
- Steven: I think we need to bring the "six pillars" identified by TAPF as areas to concentrate on in your opening piece so that it provides a thread for the whole of the case study and ties in with safeya's work.
Agree. In addition we need 'a bridge' between your piece and the next part (funding/operations). Also some more suggestions:
- not 100% sure we want to go with this fictional urgency meeting idea, I like the concept but it also suggests they are in crisis and not sure how comfortable AP is, maybe you can tweak that a bit...
- I would include a couple of lines on India and the nutrition challenge and how that's linked to education. HB case does the same thing. They also have some more info on the midday meal program. Might be worth expanding on that as well.
- I would also really stress the fact that from day one their approach has been unique in the sense that it was always a very professional/engineering focused NGO looking for scale etc. And maybe that within 13 years they got to the top 25 best NGOs in the world (was in this newsletter they gave us).
- If we aim for 10-15 pages then the intro/history could be 1.5 pages, think it's 1 now.
- Pierre: we already discussed adding some lines on the commerce for charity initiative - Safeya really opens it up in her work to discuss this so I would try and build on that somehow
- Rutger: I've added some additional questons / pros & cons etc to the teaching notes. Shall we have a call the two of us on Tuesday/Wednesdayto bring the teaching notes together and in line with the draft case study?
- all: how much content of the actual solutions do we want in the case or in the teaching notes? Safeya you asked this about the hub & spoke model but the same question for the commerce for charity initiative...
Can I suggest Pierre/Safeya that you have a look at the teaching notes and the questions there and include enough info to be able to answer those..I think for when in doubt put in more rather than less...general observation is that we currently have 6 pages and aim based on input Celia is 10-15 I think so wouldn't hold back in terms of content :)
- there's still quite a lot to do in terms of making this a cohesive piece of work (and it needs editing...) - I don't mind doing the editing part Tuesdayafternoon if everyone can add their comments / changes / additions directly to the google doc before then and then it can be reviewed by all before draft goes to Celia Weds evening
- also currently we have no summary & student questions at the end. I can put these in Tuesday night.
Finally, quick reminder of the structure we settled on when in Bangalore (below). Following this we would indeed have to edit/move stuff around quite a bit as the current structure in the draft is around funding / operations with all the info in those two sections rather than separated if that makes sense...also it feels like we're missing the changing conditions part?

Rutgers/Fiona,
I have been travelling and will be back to my base later this afternoon/evening.
I will re-write the piece based on your steers – the only area I disagree is to ‘copy’ the HBS case. We have read so many case studies, they do not follow the same pattern. Will not include India history or geography but will instead focus on the MDM meal in India as a whole, Supreme Court ruling, and tie in to TAPF and how it has improved the enrolment and other verifiable successes.
From: bangalo...@googlegroups.com [mailto:bangalo...@googlegroups.com]
On Behalf Of Rutger Zonneveld
Sent: 15 September 2013 21:09
To: bangalo...@googlegroups.com
Subject: Re: first input
Thanks guys, indeed good start.
My thoughts below:
- Steven: I think we need to bring the "six pillars" identified by TAPF as areas to concentrate on in your opening piece so that it provides a thread for the whole of the case study and ties in with safeya's work.
Agree. In addition we need 'a bridge' between your piece and the next part (funding/operations). Also some more suggestions:
- not 100% sure we want to go with this fictional urgency meeting idea, I like the concept but it also suggests they are in crisis and not sure how comfortable AP is, maybe you can tweak that a bit...
- I would include a couple of lines on India and the nutrition challenge and how that's linked to education. HB case does the same thing. They also have some more info on the midday meal program. Might be worth expanding on that as well.
- I would also really stress the fact that from day one their approach has been unique in the sense that it was always a very professional/engineering focused NGO looking for scale etc. And maybe that within 13 years they got to the top 25 best NGOs in the world (was in this newsletter they gave us).
- If we aim for 10-15 pages then the intro/history could be 1.5 pages, think it's 1 now.
- Pierre: we already discussed adding some lines on the commerce for charity initiative - Safeya really opens it up in her work to discuss this so I would try and build on that somehow
- Rutger: I've added some additional questons / pros & cons etc to the teaching notes. Shall we have a call the two of us on Tuesday/Wednesdayto bring the teaching notes together and in line with the draft case study?
Yes let's talk on Tuesday night: 19.30 UK time okay? I've sent you an invite for 19.30, if it doesn't work let me know and I'll change.
I've got some time on Tuesday night as well so if we need any more editing done after you've had a go I can do some Tuesday night.
- all: how much content of the actual solutions do we want in the case or in the teaching notes? Safeya you asked this about the hub & spoke model but the same question for the commerce for charity initiative...
Can I suggest Pierre/Safeya that you have a look at the teaching notes and the questions there and include enough info to be able to answer those..I think for when in doubt put in more rather than less...general observation is that we currently have 6 pages and aim based on input Celia is 10-15 I think so wouldn't hold back in terms of content :)
- there's still quite a lot to do in terms of making this a cohesive piece of work (and it needs editing...) - I don't mind doing the editing part Tuesdayafternoon if everyone can add their comments / changes / additions directly to the google doc before then and then it can be reviewed by all before draft goes to Celia Weds evening
- also currently we have no summary & student questions at the end. I can put these in Tuesday night.
Finally, quick reminder of the structure we settled on when in Bangalore (below). Following this we would indeed have to edit/move stuff around quite a bit as the current structure in the draft is around funding / operations with all the info in those two sections rather than separated if that makes sense...also it feels like we're missing the changing conditions part?

Thanks Rutger
On Sun, Sep 15, 2013 at 2:34 PM, Fiona Gauthier <fgauthier....@london.edu> wrote:
hi guys
here are my comments on the case study first. I'll send a seperate email to address study notes:
Steve - i suggest the following edits:
Pierre
Overall, i think operations section should come before the funding section. I'm also now thinking we need to add a bit around financials of for-profit initiative. i don't know though if we can use this info. what do you guys think?
Safeya
My take on the study notes:
Overall, i think the section is nicely written but I won't be able to judge if that's how it should be laid out. I would suggest sending it to Brad for review along with Celia. We can arrange a call with him once he'd had a chance to read the draft and right before submission.
safeya
I’m sorry I can’t do it tomorrow.
Would Wednesday be possible ?
From: bangalo...@googlegroups.com [mailto:bangalo...@googlegroups.com] On Behalf Of Rutger Zonneveld
Sent: 15 September 2013 21:09
Thanks for the feedback.
Working on it.
In parallel I was working on the Commerce For charity initiative part but looking t the amount of rework I need to do I’ll share what I have done so far so that if someone has some spare time he/she can modify it.
Thanks,
My take on the study notes:
- Teaching Objectives:
- Add: Discuss the various operational and funding options AP has, advantages and disadvantages of each and make an informed recommendation on the way forward. ADDED
- Questions for discussion
- I would add, define the challenges faced by Akshaya Patra - teaching note should categorize into two buckets: operations and funding ADDED
- Now i see that the case study clearly does not put focus on the fundarising activities and magnitude - something for Pierre to elaborate on in the last paragraph of his part.
- Pros of 'Commerce for charity'
- success of other NGOs: can you give an example to support this statement? FIONA WILL ADD
- Add:
- Further cost reductions due to centralized procurement and bulk purchasing-> reduce cost per meal ADDED
- Challenges:
- Mission shift: I would add, profitability was never a success metric ADDED
- Operations:
- I will add more content around what's described in the study notes. CAN YOU EXPLAIN WHAT YOU MEAN WITH THIS?
- the last point in the pros of traditional model: how does this question fit in the pros? CHANGED IT
- In cons of hub and spoke, I would state that costs are understated. there would be duplication of staff, increased responsiblities/pressure on quality division to ensure all spokes following food quality and safety metrics ADDED
Guys,
A bit of distraction – click this link to win a million pounds
http://www.akshayapatra.org/london-business-school-conducts-study-on-akshaya-patra-foundation
From: bangalo...@googlegroups.com [mailto:bangalo...@googlegroups.com]
On Behalf Of Rutger Zonneveld
Sent: 17 September 2013 20:55
To: bangalo...@googlegroups.com
Subject: Re: first input
Pierre one more suggestion would be to remove the following sentence from your part:
AP intends to officially start the “Catering Services / Supply of food” activity on 1st October 2013 and the “Job Work Income” and the “Professional Consulting Charges” activities in
2014.
I think this would make the case study to leading (basically the students then know they are going to test this so leaves less room for discussion). We can then move it to the teaching note part where we talk about what actually happened and the prof can at teh end of the discussion mention that after a lot of back and forth they've decided to test this etc..
makes sense?
On Tue, Sep 17, 2013 at 8:43 AM, Pierre Mulotte <pmulotte....@london.edu> wrote:
Agreed,I’ll change that
From: bangalo...@googlegroups.com [mailto:bangalo...@googlegroups.com] On Behalf Of Rutger Zonneveld
Sent: 17 September 2013 20:55