Right click Bandizip file not working

[Charlie Li]

Hello. Whenever I tried to create a new Bandizip .zip file by right clicking and selecting New -> Compressed File (ZIP),  this error pops up when I click on the new file.  I have the latest version. Why does this happen and is there a way to fix it?

[seyo IM]

We tested Bandizip several times but could not find the problem you are experiencing now. To make a more accurate diagnosis, we would appreciate it if you could send us the ZIP archive you created with the right-click menu. Sorry for your inconvenience.

2023년 9월 22일 금요일 오전 6시 54분 27초 UTC+9에 Charlie Li님이 작성:

[Charlie Li]

[Charlie Li]

https://drive.google.com/file/d/1c3KQkdzqq_XReRxSe07jrVdsk40nI_Tq/view?usp=sharing

[seyo IM]

The problem you are experiencing now may occur if the registry data associated with "New" on the right-click menu has been damaged by other third-party programs. Please uninstall Bandizip completely from your computer, reinstall the app, and try again.

If the same problem persists, however, please take two screenshots of Registry Editor showing the locations specified below, and send them to us:

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.zip\ShellNew
HKEY_CLASSES_ROOT\.zip\ShellNew

2023년 9월 22일 금요일 오후 9시 59분 25초 UTC+9에 Charlie Li님이 작성:

[Charlie Li]

[Charlie Li]

Fixed, the issue was the 360zip stuff. I deleted them, reinstalled, and it works.