macOS 13 Finder Extension

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Yan Wu

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Feb 28, 2023, 9:11:47 AM2/28/23
to Bandizip for macOS
Even though I enable finder extension of bandizip, there is still nothing in the menu when I right click one file.

KH Kim

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Mar 1, 2023, 11:30:32 PM3/1/23
to Yan Wu, Bandizip for macOS
Hello, this is Bandisoft.

Please try deleting Bandizip, restart the system, and then reinstalling it.

Then, follow the instructions in the link below to set it up.

It works only in folders added to the access folder list after activating the Finder Extension.

https://www.bandisoft.com/bandizip.mac/help/finder-extension/

If this does not solve the problem, download the system analysis tool from the link below, unzip and run it, then click the "Copy to clipboard" button to copy the contents,

Paste it into an email and send it to us so we can check if there are any problems.

https://dl.bandisoft.com/tools/BandisoftSystemAnalyzer.zip

Thank you for your feedback.

Best regards,

2023년 2월 28일 (화) 오후 11:11, Yan Wu <jackwu2...@gmail.com>님이 작성:
Even though I enable finder extension of bandizip, there is still nothing in the menu when I right click one file.

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Yan Wu

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Mar 2, 2023, 4:51:47 AM3/2/23
to Bandizip for macOS
This may be caused by new policy in macOS 13, actually I cannot see bandizip in finder extension even though I have followed the steps above

Bandisoft System Analyzer (v3.0 build9)

----------------------------------------------------------------------
💻 Checking System Information
----------------------------------------------------------------------
  OS:    Version 13.2.1 (Build 22D68)
  Model:   MacPro7,1
  CPU: Intel(R) Core(TM) i7-10700K CPU @ 3.80GHz (x86_64)
  Languages: ["en-CN", "zh-Hans-CN"]
  System Time: 2023-03-02 17:48:52+0800, (2023-03-02 09:48:52 +0000)
  System TimeZone: Asia/Shanghai (fixed (equal to current))
  Volume: disk1s5s1, 240.2 GB/600 GB, /
  Volume: disk1s2, 240.2 GB/600 GB, /System/Volumes/Preboot
  Volume: disk1s4, 240.2 GB/600 GB, /System/Volumes/VM
  Volume: disk1s6, 240.2 GB/600 GB, /System/Volumes/Update
  Volume: disk0s5, 380.61 GB/970.76 GB, /Volumes/Data
  Volume: disk2s1, 55.02 GB/61.7 GB, /Volumes/WINDOWS PE
  Volume: , Zero KB/Zero KB, /System/Volumes/Data/home
  Volume: disk2s2, 49.7 MB/340.6 MB, /Volumes/USB ESP
  Volume: , 240.2 GB/600 GB, /private/var/folders/gj/3nwk7p7908gd92__0g0q49b40000gn/T/AppTranslocation/6790F4AF-5391-4C0C-B6D1-CAD213D24B2E


----------------------------------------------------------------------
⚙️ Checking Finder Extension State
----------------------------------------------------------------------
extension items = {
    collaborationMap =     {
        "com.adobe.accmac.ACCFinderSync" = 1;
        "com.bandisoft.mac.bandizip.findersyncextension" = 0;
        "com.kingsoft.wpsoffice.mac.FinderSync" = 0;
        "com.kingsoft.wpsoffice.mac.WPSFinderMenu" = 0;
    };
    dirMap =     {
        "com.adobe.accmac.ACCFinderSync" =         (
        );
        "com.bandisoft.mac.bandizip.findersyncextension" =         (
        );
        "com.kingsoft.wpsoffice.mac.FinderSync" =         (
        );
        "com.kingsoft.wpsoffice.mac.WPSFinderMenu" =         (
            "file:///"
        );
    };
}
RESULT >>> on


----------------------------------------------------------------------
🚜 Checking Hardware ID
----------------------------------------------------------------------
RESULT Type 1
  allMacAddressData [en0]
  [1] b8098a514236
    >>> [0:b8098a514236]
  allMacAddressData [en1]
    (en1) >>> Empty
RESULT Type 2
  allMacAddress [en0:true]
  Total iteration = [1]
    >>> [0:b8098a514236]
  allMacAddress [en1:true]
⛔️ No iterator
    (en1:true >>> Empty
  allMacAddress [en0:false]
  [1] ⚠️ Found candidate, but not matched
  Total iteration = [1]
    (en0:false >>> Empty


----------------------------------------------------------------------
🚜 Checking Bandizip Installation
----------------------------------------------------------------------
  Bandizip has invalid receipt!


----------------------------------------------------------------------
⚡️ Bandizip Preferences List
----------------------------------------------------------------------
  🗂 Access Folder List...


----------------------------------------------------------------------
💾 Get Storage Informations
----------------------------------------------------------------------
Opened file path = /dev/null
Opened file path = /dev/null
Opened file path = /dev/null
Opened file path = /System/Library/Frameworks/CoreImage.framework/Versions/A/Resources/ci_stdlib.metallib
Opened file path = /System/Library/Frameworks/CoreImage.framework/Versions/A/Resources/ci_filters.metallib
Opened file path = /System/Library/Frameworks/CoreImage.framework/Versions/A/Resources/ci_stdlib_stitchable.metallib
Opened file path = /System/Library/Frameworks/CoreImage.framework/Versions/A/Resources/ci_filters_stitchable.metallib
Opened file path = /private/var/folders/gj/3nwk7p7908gd92__0g0q49b40000gn/C/com.bandisoft.mac.bandizip/com.bandisoft.mac.bandizip/com.apple.metal/31001/libraries.list
Opened file path = /private/var/folders/gj/3nwk7p7908gd92__0g0q49b40000gn/C/com.bandisoft.mac.bandizip/com.bandisoft.mac.bandizip/com.apple.metal/31001/libraries.data
Opened file path = /private/var/folders/gj/3nwk7p7908gd92__0g0q49b40000gn/C/com.bandisoft.mac.bandizip/com.bandisoft.mac.bandizip/com.apple.metal/16777236_6004/functions.list
Opened file path = /private/var/folders/gj/3nwk7p7908gd92__0g0q49b40000gn/C/com.bandisoft.mac.bandizip/com.bandisoft.mac.bandizip/com.apple.metal/16777236_6004/functions.data
Opened file path = /Users/yanwu/Library/Containers/com.bandisoft.mac.bandizip/Data/Library/Saved Application State/com.bandisoft.mac.bandizip.savedState/data.data
Opened file path = /Users/yanwu/Library/Containers/com.bandisoft.mac.bandizip/Data/Library/Saved Application State/com.bandisoft.mac.bandizip.savedState/windows.plist
Opened file path = /Users/yanwu/Library/Containers/com.bandisoft.mac.bandizip/Data/Library/Saved Application State/com.bandisoft.mac.bandizip.savedState/window_1.data
Opened file path = /Users/yanwu/Downloads/BandisoftSystemAnalyzer.zip
Opened file count = (Bandizip, 1219), 15


----------------------------------------------------------------------
💾 Get Resource Limit
----------------------------------------------------------------------
RLIMIT_NOFILE = [rlimit(rlim_cur: 256, rlim_max: 9223372036854775807)]
RLIMIT_NOFILE = [rlimit(rlim_cur: 10000, rlim_max: 9223372036854775807)]
RLIMIT_FSIZE = rlimit(rlim_cur: 9223372036854775807, rlim_max: 9223372036854775807)
RLIM_NLIMITS = rlimit(rlim_cur: 9223372036854775807, rlim_max: 9223372036854775807)



KH Kim

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Mar 2, 2023, 9:10:06 PM3/2/23
to Yan Wu, Bandizip for macOS
Hello, this is Bandisoft.

Thank you so much for your reply.

Based on what you sent, it seems that there is something wrong with installing from the App Store.


----------------------------------------------------------------------
🚜 Checking Bandizip Installation
----------------------------------------------------------------------
  Bandizip has invalid receipt!


"Bandizip was installed properly."  should be displayed.

It seems that the Finder extension is not registered, probably because the installation did not go correctly.

In this case, it could be an App Store cache problem. Please refer to the help link below to uninstall Bandizip, reset the AppStore cache, restart and install again.

https://www.bandisoft.com/bandizip.mac/help/clear-appstore-cache/

If this does not solve the problem, could you send us the "/Applications/Bandizip.app/Contents/_MASReceipt/receipt" file so we can analyze it?

Thank you again for your help.

Best regards,

2023년 3월 2일 (목) 오후 6:51, Yan Wu <jackwu2...@gmail.com>님이 작성:
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