Can not access Finder Extensions on macOS 15

[Anh L.C.P]

I've already installed Bandizip Helper, but it still not working!

Please help!

[KH Kim]

Hello, this is Bandisoft.

After activating the Finder Extension with Bandizip Helper, did you set the right-click related settings #1 in the link below?

https://www.bandisoft.com/bandizip.mac/help/finder-extension/

Could you send us a screenshot of the screen that appears when you right-click in the Finder?

Best regards,

2024년 12월 26일 (목) 오후 1:10, Anh L.C.P <lecong...@gmail.com>님이 작성:

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[Anh L.C.P]

Please help me check the recorded video!
https://drive.google.com/file/d/19G60Q5PDCMqnayq7xm4rxjeLspvsF7dw/view?usp=sharing 

Vào lúc 11:41:52 UTC+7 ngày Thứ Năm, 26 tháng 12, 2024, KH Kim đã viết:

[KH Kim]

Hello, this is Bandisoft.

Thank you for your reply.

There seems to be no problem with the settings.

Please try deleting Bandizip, restart the system, and then reinstalling it.

If this does not solve the problem, download the system analysis tool from the link below, unzip and run it, then click the "Copy to clipboard" button to copy the contents,

Paste it into an email and send it to us so we can check if there are any problems.

https://dl.bandisoft.com/tools/BandisoftSystemAnalyzer.zip

Best regards,

2024년 12월 26일 (목) 오후 2:18, Anh L.C.P <lecong...@gmail.com>님이 작성:

To view this discussion visit https://groups.google.com/d/msgid/bandizip-mac/b285b2c9-a836-4ea1-bf02-47ff20aa86bdn%40googlegroups.com.