Dear GOWO Team,
I am writing this mail as I am disheartened by continual harassment & encroachment of my
rights as Customer by Builder @ Balmukunda Residency_RNE.
Although I have seen mails directed from your end in past too including this trail mail but
the way things have proceeded till date , I don't think builder is paying any heed towards
grievances redressal.
We have consistently cheated from claims of possession wherein builder has falsely exorted
full & Final dues when the society was not even livable, which was reciprocated by New letter
too stating contact builder for possession as work has been completed but status quo remains
unchanged , I am still living in rented accomodation paying rent and also paying maintenance &
electricity charges for unit for which I don't see any nearby date for posession seeing
response from builder side, as I have been consistently following them up since last 45 days
or so.
I intimated you regarding unjustified demand on additonal VAT @ 22/psf which was supported by
you too but all stakeholders were forced to pay up the amount to get registry done and as
mediator GOWO was no where to interevene.
All clients were charged at exorbitant rates viz. 9500 in name of lawyers fee & and 500 as
registry charges without any justification or intimation although same was being executed @
4000-5000 but still we bear the cost as novice.
Now Post registry I communicated to be sign-off possession yesterday as unit was completd but
scenario over there is a complete turnaround of situation.
>Booking were made by GOWO citing it as G+9 project, 2 additional storeys constructed but no
communication was marked to GOWO members.
>Delay on interest payment calculated during full & Final settlement on entire schedule but
GOWO remains mum on entire issue.
>Maintenance charges levied from 1st July onwards when society was not even livable but GOWO
Team is not bothered.
>Clients being charged over 25000/- for meter installation charges but to agony meter are not
even installed on name of Flat owners.
> Local Bath fittings used but there is no one to raise the issue as most of people are
deployed at far flung locations and enrolled in this project thinking GOWO will safeguard
their rights but all in vain.
I have faced above mentioned issues personally but during conversation with other stakeholder
too Mr. Kamaldeep Gupta, Ramveer Singh, Pankaj Tyagi, Col. Maneesh Puri, Ms. Amita, Anand
Prakash Tyagi, Deepak Gupta, Ms. Chanchal and many more add up to this list who all have
invested in this Project posing their faith in GOWO to stand up on their part while they are
busy earning their livelihood, but their trust and faith has been betrayed by GOWO and I am
writing this mail post discussion with member residents of this group and would seek your
response and action to safegaurd our rights for which we have heavily paid GOWO too .
Regards,
Jitin Rao
On Fri, 29 Aug 2014 13:28:00 +0530 Project Director
wrote
>FOR THE KIND ATTENTION :�SHRI SUNIL KHANNA, CMD AND
SHRI�ANUJMEHROTRA,DIRECTOR, MEENAL GROUP
Dear Sir,
1. It has been a great pleasure to have been associated with you, We also appreciate your
efforts of completing the project in time, however the experience after offering possessions
has been most disappointing, we would like to bring to your kind notice that our members are
feeling great breach of trust for the following reasons;-
(a) �Project completion and offer has been compromised with the quality and standard of
fittings and furnishings, they are different from the items shown in sample flat.
(b) � Members were mislead in depositing all money when the flats were not fully completed
and ready for handing over.�
(c) � Members are waiting to get possession as the cupboards and kitchen work are still to be
done.
(d) � Electricity meter are not provided in individual owners name.
(e) � Electricity charges are higher than the UPPCL rates. Elect bills provided to the
resident by Ultra Care Facility, whereas this company is not having service tax no, company
head office address and any other justification.
(f) � Power back up charges are higher and without any justification.
(g) � Flats have been handed over without obtaining NOC from GOWO.
(h) � Maintenance charges have been charged in advance without adequate services and standard
qualities.
(i) � Only one lift is functional, one is under trial and Two other lifts have not even
reached the project site.
(j) � Additional 22% VAT is demanded during registration with out any valid support from Govt
Side, copies of the same not provided.
(k) � Registration not organised properly, Fees are charged at exorbitant rates.
2. � You were approached vide our mail dated 23 Jul and 04 Aug 2014 regarding VAT and general
maintenance, since there has been no reply, hence, the recommendation forming a steering
committee.�
3. � In view of all above it is being recommended that a steering committee of GOWO members
along with GOWO officials should be organised on regular one to one meetings with the builder,
so that all the grievances could be addressed for speedy disposal. �Please also note that
this mail is also circulated to all GOWO members.�
�
Thanks & Regards,
GOWO Team
UG-47&48Ansal Chamber-IIBikhaji Cama PlaceNew Delhi - 66
Email:�
no...@gowo.co.in
Website�:�
www.gowo.co.in
----------------------------------------------------------------------------------------------
----------------
---------- Forwarded message ----------
From:�Project Director�
Date: Wed, Jul 23, 2014 at 3:31 PM
Subject: UNJUSTIFIED TAX DEMAND, NOT COVERED UNDER ANY CLAUSE
To: Meenal Builders
FOR THE KIND ATTENTION :�SHRI SUNIL KHANNA, CMD AND
SHRI�ANUJMEHROTRA,DIRECTOR, MEENAL GROUP
Respected Sir,
1. �It is intimated by our members who have made full and final payment during Apr & May 2014
that registry of their flats have not yet been made and now your staff is demanding some
additional tax (VAT) �@ Rs 22/- psf through telephone and saying that this tax is now
implemented by the Government and registry of their flats will only be made after making
payment of additional tax amount. If any such type of tax is imposed by the Government, why
is your staff not raising proper demand in writing. �
2. �If you are having copy of any such type of Government Orders, it is requested to forward
a copy of the same to our office on priority so that we can circulate the same to all our
members. �
3. �It has also come to our notice that circle rates of the property is being revised by the
GDA wef 01 Aug 2014. In view of this you are requested to issue suitable instructions to your
concerned staff for arranging of registry of those member';s flats who have already made final
payment on priority to avoid any extra financial burden to the members due to revision of
circle rates.�
4. � It is requested that all members expect an initiative from your side as a good will
gesture from builders side for long term association, please treat matter most urgent.
Thanks & Regards,
GOWO TeamUG-47&48Ansal Chamber-II
Bikhaji Cama PlaceNew Delhi - 66Email:�
no...@gowo.co.in
Website�:�
www.gowo.co.in
----------------------------------------------------------------------------------------------
--------------------
---------- Forwarded message ----------
From: Project Director
Date: Mon, Aug 4, 2014 at 4:43 PM
Subject: CHARGING OF MAINTENANCE CHARGES WITHOUT PROVIDING OF BASIC FACILITIES DELAY IN
POSSESSION OF FLATS
To: Meenal Builders
Cc: managingdirector
, Col Vijay Singh
,
"
mitt...@hotmail.com"
FOR THE KIND ATTENTION �SHRIANUJMEHROTRA,DIRECTOR, MEENAL GROUP
Dear Sir,
We are approaching you on behalf of all the members of GOWO, who have made all the payments,
some of them have shifted with bag and baggage, some are denied possession mostly are denied
registration. over all every member is having a very very sad experience in dealing with you
and are complaining in mass to GOWO.
Main complaints are:-
1. �Monthly Maintenance Charges. �Our members who have got possession and already shifted in
the flats are approaching this office for charging of unjustified monthly maintenance without
providing complete basic facilities
.2 ��Charging of excess electric charges. � For normal electric supply not getting electric
connection in their names whereas you have already taken Rs 28,090/- from each member for
electric connection. For all practical purposes connections should be in the name of
individual flat owners. Besides the rate of per unit charges compared to UPPCL rates is higher
and unjustified.
3. ��Power Back Up (Alternate source of energy). �Per unit charges compared to other society
in Raj Nagar Extension rates is higher and unjustified.
4. �Slow Progress of Pending Works. Presently more than 180 flats are not ready for
possession and their finishing work is slow and most unsatisfactory. Due to this members who
have already shifted in the project are facing problem and also not having all the basic
facilities which is yet to be provided.
5. ��Maintenance Charges. � Keeping in view of the above you are requested to look into the
same and reduce monthly maintenance charges of members who have already shifted till the
provision of all the basic facilities as committed.
6. � Delayed Possession. � Members who have already made payment of their final installment
in Mar - Apr 2014 but they are still waiting for getting possession of their flats as flats
are not yet ready for possession and your staff is extending possession dates again and again.
�In view of this you are requested to issue suitable instruction to the concerned staff to
complete the finishing work of their flat on priority.
7. �Delayed Charges. � As the delay in handing over of possession is on your part please
consider paying the same as you have charged for delays and also make payment of delay
possession penalty to the members as per the terms and condition of Flat Purchase Agreement.
8. � You are also requested to consider and take remedial measures as otherwise members are
planning to take up this case legally. �Please also note that copy of this mail is also
circulated to all GOWO members.
Thanks & Regards,
GOWO TeamUG-47&48Ansal Chamber-II
Bikhaji Cama PlaceNew Delhi - 66
Email:�
no...@gowo.co.in
Website�:�
www.gowo.co.in
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