Business Support Analyst II – Oracle EBS (PTO/ LOA, Benefits & Payroll) - Marlboro MA

0 views

Skip to first unread message

JANAKI RAMAN

unread,

Aug 25, 2016, 10:31:52 AM8/25/16

to Janakiraman Jayavarthanan

We have an immediate Openings with Our Direct Client for a Long term contract position

Job Title Business Support Analyst II – Oracle EBS (PTO/ LOA, Benefits & Payroll)

Location Marlboro MA

Duration 9-12 Months

Responsibilities:

• Provides level 2 support for all applications in assigned area. Support includes: Root Cause Analysis; Fix Resolution; User Request Processing; Post implementation support; Request Priority Setting; Continuous Process Improvement; User Acceptance Testing; Communicates deployments to the user community. Generally works on issues of a moderately complex to highly complex nature and escalates more complex problems to vendor or appropriate area. Partners with appropriate technical experts and outside vendors (if necessary) to resolve issues in a timely, cost effective manner based on SLAs and OLAs.

• Educates user community on the proper use of applications including: Systems Administration; Systems Configuration; User Access Administration; Accessing and Leveraging User Manuals; Enhancement requests.

• Oversees software packages and executes upgrade plans partnering with the appropriate IT Technical teams. Updates support documentation as necessary adhering to Sarbanes Oxley process and procedure requirements.

• Acts as a Subject Matter Expert (SME) in the development of system and business requirements. Provides guidance to junior analysts.

• Identifies problems and makes recommendations regarding most expedient approach to problem resolution

• Determines appropriate channels, medium and timing for communicating issues and resolutions

• Other duties as required. May be required to work during “off hours.”

Requirements:

• 5 years of experience in Oracle e-Business Suite. Experience with R12 is preferred.

• Knowledge of at least three of the following Oracle modules: Oracle Payroll, Oracle PTO, Oracle Benefits, Oracle HR, Oracle Compensation Workbench, Oracle Self-Service,

• Must be willing to learn new Oracle modules.

• Experience of Oracle SQL *Plus, PL/SQL, EiS Reporting will be an advantage.

• Excellent interpersonal skills

• Strong Analytical and organizational skills

• Understanding of Clients’ functional divisions and their interaction

• Familiar with client-server, browser-based and/or mainframe applications

• Basic knowledge of SPI, PCI, PII and Sarbanes Oxley (SOX) requirements preferred

• Understands basic concepts of Solution Delivery Process (SDP)

Thanks & regards,

Jana

InfoVision Inc.

Winner of Inc 500, Deloitte Fast 500, MBN 100

800 E. Campbell Rd, Suite 388, Richardson, TX 75081

Tel : 972 348 0078

Fax : 972-234-5732

Email : ja...@infovision.com

Web: www.infovision.com

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

We apologize to those who do not wish to receive this e-mail. Please reply to this Email with REMOVE in the subject listing, all email addresses that you would want us to remove and any inconvenience caused is highly regretted. We appreciate your patience & cooperation.

Reply all

Reply to author

Forward

0 new messages