BAs, LISTEN... (3rd of 3 parts)

[BA Forum Moderator]

Sidebar: Self Test
News Story by Dick Lefkon

AUGUST 09, 2004 (COMPUTERWORLD) - Try categorizing each of these
phrases with one of the 10 codes:

1. Please disable your phone ringer.

2. That made us lose a big client.

3. Which buildings will they be in?

4. Your reports are easy to read.

5. We're upgrading the mail server.

6. Business user searches for folder.

7. Users seldom describe needs well.

8. I can see why you got angry.

9. Would an audit trail prevent that?

10. 80 clerks, but only 20 at a time.
Answers: 1-D; 2-N; 3- Q; 4-P; 5-X; 6-S; 7-J; 8-C; 9-B; 10-A