A PDF file on the subject may be downloaded from IBM's website
(
http://www.redbooks.ibm.com/abstracts/SG242590.html). It tells us
about understanding the business processes, a methodology for business
process reengineering (BPR) called IBM's Line of Visibility
Engineering Methodology (LOVEM)
Chapter 6 of the file specifically discusses the uses, components, and
structures of LOVEM. It also further outlines the different types of
LOV charts/diagrams that would apply, depending on your goals for
modeling a process.