extension not working
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Hoosier
Feb 10, 2009, 1:51:06 PM2/10/09
to Backpack Firefox Extension
Hi,
I just added this extension but it is not working. I get a java script
window with the messege,
"Oops...the Backpack server returned an error. If this problem
persists, please ask for help on the forum at http://www.millssoftware.com/forum...."
How can I fix this? FYI - I have FF version 3.0.6
Thanks,
Justin
I just added this extension but it is not working. I get a java script
window with the messege,
"Oops...the Backpack server returned an error. If this problem
persists, please ask for help on the forum at http://www.millssoftware.com/forum...."
How can I fix this? FYI - I have FF version 3.0.6
Thanks,
Justin
Ben Mills
Feb 10, 2009, 2:10:30 PM2/10/09
to justi...@gmail.com, Backpack Firefox Extension
I haven't heard of any problems for quite a while and I haven't updated the extension recently. I'm also using FF 3.0.6 and it seems to be working for me. Here are some things to try:
* Double, triple check your API key and make sure there are no spaces at the end.
* Things got a little more complex with multi-user backpack. The extension asks for the username, but it really wants the backpack subdomain. So if you access your backpack account at http://justinmshea.backpackit.com, then justinmshea is the "username" to specify in the extension.
* Try the extension on a different computer.
If you try all these and nothing works, then please let me know.
Ben
* Double, triple check your API key and make sure there are no spaces at the end.
* Things got a little more complex with multi-user backpack. The extension asks for the username, but it really wants the backpack subdomain. So if you access your backpack account at http://justinmshea.backpackit.com, then justinmshea is the "username" to specify in the extension.
* Try the extension on a different computer.
If you try all these and nothing works, then please let me know.
Ben
Hoosier
Feb 10, 2009, 2:45:26 PM2/10/09
to Backpack Firefox Extension
Thanks Ben. Will do.
On Feb 10, 2:10 pm, Ben Mills <benwmi...@gmail.com> wrote:
> I haven't heard of any problems for quite a while and I haven't updated the
> extension recently. I'm also using FF 3.0.6 and it seems to be working for
> me. Here are some things to try:
>
> * Double, triple check your API key and make sure there are no spaces at the
> end.
> * Things got a little more complex with multi-user backpack. The extension
> asks for the username, but it really wants the backpack subdomain. So if
> you access your backpack account athttp://justinmshea.backpackit.com, then
On Feb 10, 2:10 pm, Ben Mills <benwmi...@gmail.com> wrote:
> I haven't heard of any problems for quite a while and I haven't updated the
> extension recently. I'm also using FF 3.0.6 and it seems to be working for
> me. Here are some things to try:
>
> * Double, triple check your API key and make sure there are no spaces at the
> end.
> * Things got a little more complex with multi-user backpack. The extension
> asks for the username, but it really wants the backpack subdomain. So if
> justinmshea is the "username" to specify in the extension.
> * Try the extension on a different computer.
>
> If you try all these and nothing works, then please let me know.
>
> Ben
>
> * Try the extension on a different computer.
>
> If you try all these and nothing works, then please let me know.
>
> Ben
>
Hoosier
Feb 10, 2009, 2:47:36 PM2/10/09
to Backpack Firefox Extension
Got it! It is a multi-user account but I am currently the only user so
I used my personal user name instead of the sub-domain....
I used my personal user name instead of the sub-domain....
> I haven't heard of any problems for quite a while and I haven't updated the
> extension recently. I'm also using FF 3.0.6 and it seems to be working for
> me. Here are some things to try:
>
> * Double, triple check your API key and make sure there are no spaces at the
> end.
> * Things got a little more complex with multi-user backpack. The extension
> asks for the username, but it really wants the backpack subdomain. So if
> you access your backpack account athttp://justinmshea.backpackit.com, then
> extension recently. I'm also using FF 3.0.6 and it seems to be working for
> me. Here are some things to try:
>
> * Double, triple check your API key and make sure there are no spaces at the
> end.
> * Things got a little more complex with multi-user backpack. The extension
> asks for the username, but it really wants the backpack subdomain. So if
> justinmshea is the "username" to specify in the extension.
> * Try the extension on a different computer.
>
> If you try all these and nothing works, then please let me know.
>
> Ben
>
> * Try the extension on a different computer.
>
> If you try all these and nothing works, then please let me know.
>
> Ben
>
Ben Mills
Feb 10, 2009, 2:48:35 PM2/10/09
to justi...@gmail.com, Backpack Firefox Extension
Great. I need to fix the extension to ask for the right thing.
Ben
Ben
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