Sparsebundle zero bytes on disk

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DaveYHZ

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Mar 29, 2010, 11:44:29 AM3/29/10
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I woke this morning to an orange light on the drobo (standby) even
though it is attached to a droboshare. The issue now is one of my
macs (macbook pro) is no longer backing up. The other, iMac is fine.
When I try to "Backup Now..." TimeMachine gives me the error: "Time
Machine could not complete the backup. The backup disk image /Volumes/
DroboCapsule-1/DaveYHZxxx.sparsebundle could not be accessed (error
107)."

If I "Get Info..." on the Volumes/DroboCapsule/DaveYHZxxx.sparsebundle
it shows a size of Zero bytes. :( I'm guessing I've lost the last
few months of Time Machine data then.

Does anyone know what may have caused this data loss and how to
prevent it in the future? Everything from the network switch through
the Drobo is on a UPS so there was no power failure.

Jon Stevens

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Mar 29, 2010, 12:02:15 PM3/29/10
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First time I've heard of something like this happening. Sounds like your Drobo puked. Are you running the latest firmware on the Drobo/Share?

Do you know the size of the sparsebundle when it crashed? Maybe you hit some sort of limit? What size did you create it to be? Was the sb filled up when it crashed?

p.s. I'm going to say it again, if you care about your data (ie: the history in TM), make sure you have backups of your backups!

jon


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DaveYHZ

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Mar 29, 2010, 11:51:54 PM3/29/10
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On Mar 29, 12:02 pm, Jon Stevens <latch...@gmail.com> wrote:
> First time I've heard of something like this happening. Sounds like your
> Drobo puked. Are you running the latest firmware on the Drobo/Share?

Yes, yes.

> Do you know the size of the sparsebundle when it crashed? Maybe you hit some
> sort of limit? What size did you create it to be? Was the sb filled up when
> it crashed?

I have two sparsebundles on there, one for each mac. Each was created
at 1tb - I don't know how big it ~was.

> p.s. I'm going to say it again, if you care about your data (ie: the history
> in TM), make sure you have backups of your backups!

So what is better than TimeMachine? I take biweekly snapshots using
SuperDuper for full machine restore. I've got Mozy doing backups
too. My TimeCapsule killed my backups too many times to bother
complaining about. I was hoping Drobo would be better. Looks like
it's time to investigate the Windows Home Servers :S

> jon


>
> On Mon, Mar 29, 2010 at 8:44 AM, DaveYHZ <dave...@gmail.com> wrote:
> > I woke this morning to an orange light on the drobo (standby) even
> > though it is attached to a droboshare.  The issue now is one of my
> > macs (macbook pro) is no longer backing up.  The other, iMac is fine.
> > When I try to "Backup Now..." TimeMachine gives me the error: "Time
> > Machine could not complete the backup.  The backup disk image /Volumes/
> > DroboCapsule-1/DaveYHZxxx.sparsebundle could not be accessed (error
> > 107)."
>
> > If I "Get Info..." on the Volumes/DroboCapsule/DaveYHZxxx.sparsebundle
> > it shows a size of Zero bytes.   :(  I'm guessing I've lost the last
> > few months of Time Machine data then.
>
> > Does anyone know what may have caused this data loss and how to
> > prevent it in the future?  Everything from the network switch through
> > the Drobo is on a UPS so there was no power failure.
>
> > --
> > You received this message because you are subscribed to the Google Groups
> > "backmyfruitup" group.
> > To post to this group, send email to backmy...@googlegroups.com.
> > To unsubscribe from this group, send email to

> > backmyfruitu...@googlegroups.com<backmyfruitup%2Bunsu...@googlegroups.com>

Jon Stevens

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Mar 30, 2010, 12:07:40 AM3/30/10
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Just take backups of your sparsebundles during times that they aren't being used by TM. If you lose one, then you have a backup of it.

I personally don't use TM for history. If I lose a bundle it isn't a concern for me. That said, I have yet to lose a bundle and I've been reliably using the same bundles since I released BMFU 2.0.

jon


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DaveYHZ

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Mar 30, 2010, 10:46:40 AM3/30/10
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So how do you structure your bundles? By quarter per machine?

On Mar 30, 12:07 am, Jon Stevens <latch...@gmail.com> wrote:
> Just take backups of your sparsebundles during times that they aren't being
> used by TM. If you lose one, then you have a backup of it.
>
> I personally don't use TM for history. If I lose a bundle it isn't a concern
> for me. That said, I have yet to lose a bundle and I've been reliably using
> the same bundles since I released BMFU 2.0.
>
> jon
>

> > <backmyfruitup%2Bunsu...@googlegroups.com<backmyfruitup%252Buns...@googlegroups.com>

Toby

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Mar 30, 2010, 10:58:13 AM3/30/10
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Just a couple questions regarding your setup.

How is the computer for that backup attached to the network? Wireless
or Hardline?

Does the Droboshare in this case have the "Add swap Memory" module loaded?

The "silly" question: Are the USB, network, and power cables all
secure? The first short USB cable that I received was defective, so
that is an possibility, though one you'd have likely noticed before.

- Toby

> To unsubscribe from this group, send email to backmyfruitu...@googlegroups.com.

Jon Stevens

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Mar 30, 2010, 11:02:42 AM3/30/10
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I have two laptops on wireless. The first backup is done wired and then all other backups are over wireless. I have bundles that are configured to be about 20% larger than the drives they are backing up (this allows TM to keep a longer history if the drives fill up and the bundles fill up). I do have the swap memory module loaded.

jon

Toby

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Mar 30, 2010, 11:33:21 AM3/30/10
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Corruption may be due to drops in wireless. I've seen it happen to
Quickbooks files on SMB shares when a few coworkers "forgot" to turn
off the wifi when plugged in at work. (several headaches ensued).
Quickbooks is flaky even under the best conditions though, so it is
not directly representative.

In theory, TM sparsebundles should not have this issue, but without
logs to prove otherwise... hard to say IMO.

It would not explain the Drobo going to sleep with just the orange
standby light on. Agree this sounds like something puked.

Have you run Disk Utility/fsck.ext3 on the drive after the incident to
see if they could detect any errors?

- Toby

DaveYHZ

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Mar 31, 2010, 10:18:54 AM3/31/10
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The machine whose TM data is corrupt is hard wired. The wireless
iMac's bundle is fine.

These are the DroboApps I currently have installed:
# Add Swap Memory
# Dropbear SSH
# EtherWake Wake-On-LAN
# Jumbo Frames
# netatalk

All of the cables are secure.

Why do you ask about the Swap Memory?

On Mar 30, 11:33 am, Toby <darthstry...@gmail.com> wrote:
> Corruption may be due to drops in wireless. I've seen it happen to
> Quickbooks files on SMB shares when a few coworkers "forgot" to turn
> off the wifi when plugged in at work. (several headaches ensued).
> Quickbooks is flaky even under the best conditions though, so it is
> not directly representative.
>
> In theory, TM sparsebundles should not have this issue, but without
> logs to prove otherwise... hard to say IMO.
>
>  It would not explain the Drobo going to sleep with just the orange
> standby light on. Agree this sounds like something puked.
>
> Have you run Disk Utility/fsck.ext3 on the drive after the incident to
> see if they could detect any errors?
>
>  - Toby
>

> On Tue, Mar 30, 2010 at 11:02 AM, Jon Stevens <latch...@gmail.com> wrote:
> > I have two laptops on wireless. The first backup is done wired and then all
> > other backups are over wireless. I have bundles that are configured to be
> > about 20% larger than the drives they are backing up (this allows TM to keep
> > a longer history if the drives fill up and the bundles fill up). I do have
> > the swap memory module loaded.
> > jon
>

> > On Tue, Mar 30, 2010 at 7:58 AM, Toby <darthstry...@gmail.com> wrote:
>
> >> Just a couple questions regarding your setup.
>
> >> How is the computer for that backup attached to the network? Wireless
> >> or Hardline?
>
> >> Does the Droboshare in this case have the "Add swap Memory" module loaded?
>
> >> The "silly" question: Are the USB, network, and power cables all
> >> secure? The first short USB cable that I received was defective, so
> >> that is an possibility, though one you'd have likely noticed before.
>
> >>  - Toby
>

Toby

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Mar 31, 2010, 10:31:18 AM3/31/10
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I asked about swap since a Linux system in memory stress conditions
plays russian roulette with processes, and picks one to kill. If that
happened, the overall effects are not easily predictable. It could
have been an explanation for the orange sleep and possibly the
corruption as well, if a critical process was stopped. However with
swap enabled, performance would drop if it was used, but it shouldnt
die.

- Toby

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