I'm having problems with my daughter's laptop (Dell Inspiron)and the Adobe flash player. She is running firefox. (I am too on our home computer, and have no problems with Adobe, only on her laptop) Whenever she plays games, the flash window is too small, and she cannot enlarge it to do all the actions needed in the games. (I've downloaded the latest version). In some games, right-clicking allows me to expand the window, but as soon as she clicks something on the game and it goes to another part of it, the window returns to the smaller view. And some games right clicking just gives me the settings and about options. I've tried changing the resoloution on her computer, although I knew this probably wouldn't help, and it did not affect the player at all. Any help is appreciated.
I have a similar problem that wasn't solved by the previous solutions. On certain sites, like mlb.com, the flash player is used to look at scores, videos, etc.. but when I use Ctrl++ to increase the screen size the areas that use FP remain the same size - thus creating a gap because everything around the FP window grows but it does not. How can I increase the size of the FP window as well? thanks!
I am having the same problem. It happens when I'm streaming flash videos. The flash video is too small for the frame or not centered correctly. Changing the zoom of the webpage does not fix the issue. I've tried reinstalling flash but that doesn't seem to fix the problem.
I don't know if this is exactly the same problem, but my cafe world game window refuses to show the whole game. The controls on the left side and bottom are covered by advertisements, no matter what resolution I use. Ctrl+ and Ctrl- do nothing useful, full screen vs. reduced doesn't effect this. Ctrl O merely sent me to another entirely different page on the web. I enclose a piccy of my problem, and would love it if someone could come with a solution. Thanks for any help provided.
Thank you for the Ctrl ++ and Ctrl -- It finally worked. For anyone who is still having trouble: It would not work when I had the cursor clicked on the Farmville window, I had to go outside the window and click on the white surrounding area, then hit Ctrl+ three times before my window was large enough to see the gift box and all the other perimeter items that were off the edge before. I don't know how it got so small to start with, it wasn't always that way, but for the last 3 months I haven't been able to use my desktop (the one with the problem) - could only use the laptop. I tried this on the laptop and it works there too! Thanks again! You made my day!
I have just updated adobe flash player since my browser requested it and found that adobe has installed McAfee without me opting in to do so. I am furious about it, and can only refer to a previous discussion point copied in here. Why does Adobe do this it will drive customers away in their droves.
That said, every time I look at this, it consistently comes down to a situation where a third-party browser plug-in (ad-blocker, anti-tracking plugin, etc.) caused the JavaScript on the page to execute in a way that was different than what was actually written (e.g. they blocked the UI with the opt-out), or the software was downloaded through a third-party UI (a bro
That is not an answer, you are merely explaining what you do. The point is what you are doing is morally indefensible and goes against every form of good customer engagement and trust. It is totally wrong. Change it, or lose customers and customer confidence.
That said, every time I look at this, it consistently comes down to a situation where a third-party browser plug-in (ad-blocker, anti-tracking plugin, etc.) caused the JavaScript on the page to execute in a way that was different than what was actually written (e.g. they blocked the UI with the opt-out), or the software was downloaded through a third-party UI (a browser add-on manager, etc.), which linked directly to the assets that had the optional bundled offers.
Adobe uses a global Content Distribution Network (CDN) to deliver content. Knowing the geography and language in play might help me track down any highly localized problems with a specific CDN node or translated page.
No. WRONG. WRONG. WRONG. You are missing the point. what is wrong is installing software without my permission, opt out or not. If I order an iPad on Amazon they don't also charge me for a book on whales and a designer t-shirt because I didn't opt out. Opt-out installation is simply a way of tricking people into installing software that they do not want. If you were truly serious about being transparent you would have an OPT-IN download system.
If you say it is so easy to read and de-select the buttons to "Opt Out" then it should be just as easy to select to Opt-IN. And if there are potential browser issues or ad-blockers that prevent people from seeing the options then you should err on the side of caution and again use the Opt-IN approach. It's a win-win for you and consumers. The fact that you aren't doing this (and Adobe has very smart people and lawyers so they have thought of this) means Adobe would rather use back handed trickery than doing the honest thing.
Go to the Control Panel and uninstall it. That is what I had to do. It is frustrating that a person says they don't want something and Adobe installs it anyway. Adobe causes a lot of problems and controls too much--like Google.
Many websites even have pop up notifications that specify the site will not function properly or to please disable ad blocker.
You're telling me that the team couldn't find a way to at least place a warning to turn of ad blocker? Or make an opt out option that isn't dependent on whether an ad blocker is on or not?
I only use flash because I have to. I stopped my subscription to the adobe suite because of poor quality updates, tons of bugs, and lack of affordable choice options. This makes me much less likely to ever return.
@ridhijain: This is unnecessary and unacceptable. I bet you are going to loose a bunch loyal users' trust just as you made them loose some precious time scrubbing the 3rd party software you sneaked in their machine. Please make that an opt in for a few weeks and realize that no one is interested by it. At the very least clearly notify the user IN THE INSTALLER of what you are installing and where.
Also after reading the backlog I am kind of surprised that every answer from your staff is totally wide of the mark. No one is asking you questions about js, ad blockers or software distribution channels and the only concern is that you (let's be honest, not you but probably some idiot with too much time to spend in meetings and a not very large intellect) are using mild deception techniques to opt in people into downloading and installing some software they do not desire. This is just bad.
I always chose the Opt Out option, and still occasionally have to uninstall McAfee on my wife's computers, and I finally solved the issue by allowing Adobe to automatically Flash updates. But all this whining is ridiculous. I've been working with PCs since the early 90s, and bundling one programs with hardware or other software has always been a valuable revenue stream for software developers. What we see today is truly nothing compared to the old wild wild west days. Back then, you'd find half a dozen programs in your installed list to uninstall for every program you actually wanted. Talk about registration issues. I'd have to wipe a c: drive and reinstall the OS at least once a year. The amount of money Adobe likely makes from its strategic arrangement with a reputable company like McAfee, even providing a clearly marked and explained Opt Box, far outweighs the 4-5 Forum Posts a year they have to read and respond to from spoiled consumers. Adobe aren't angels, but this is not a case where they've done anything unethical or unscrupulous. If you install McAfee, as I too have inadvertently done in the past, it's your own fault, as it was mine.
That's a ridiculous argument. The fact that other people in the past used to behave even more unethically and obnoxiously does not excuse the unethical obnoxious behavior Adobe is engaging in now. Kind of like saying it's OK for the pizza place to put anchovies on your pizza even though you didn't want them because some other chain used to put 10 ingredients you didn't order on your pizza. And blaming the customer is even more ridiculous and obnoxious. So you ordered a cheese pizza and wound up with 10 ingredients on it you didn't want because you failed to tell the pizza place NOT to add anchovies, onions, peppers, meatballs, eggplant, etc., etc., etc. Give me a break!
It's like ordering a pepperoni pizza, and getting anchovies on it also - for free - because you didn't remember to "opt out" of anchovies. Yeah, it's partly your fault, but how do you feel about the pizza joint while you're picking all those baked-on minnows off your food? Sorry, but the anchovy industry pays us to do it, and if you somehow forget or don't notice the "opt-out" wording, well, sucks to be you, I guess. It's like being punished for being a customer.
This wouldn't bother me so much if McAfee could just simply be deleted if I, or my wife, accidentally forgets to uncheck the box. But NO, it immediately screws with your defaults and it's a major pain to COMPLETELY get rid of. It plants traces and artifacts all over the place and in the registry. Yes, it IS possible to completely undo an unintentional McCrapafee install, but it's a major pain.
I realize that economics dictate Adobe's decision to stoop this low, and it's actually EXPECTED from a crapware company like McAfee, but you have to know that customers who inadvertently install McAfee DON'T WANT IT, and while some might not even realize what they did (apparently your primary targets), and just leave McCrapafee on their system, most will be cursing Adobe & McAfee the whole time they have to waste cleaning that junk out of their computers.
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