Could not connect Back4app dashboard - loading stops all times.

[dmitry...@gmail.com]

I created new app to back4app.com and used it about 2 days.

I can access dashboard screen in the first 2 days, but after that I cannot access dashboard any more. I shows loading gif and after few minutes, it loading gif stops and do not do any thing.

Why this happen?
I cannot change any data any more.

To test my another idea, I created new app, and I can access first 2 days again, however same problem happened.

I cannot access another app again.

[nat...@back4app.com]

Hi,

thanks for reaching out! At the moment, could you please contact our team via Chat with your appIDs to check it? Let us know with any further information :)

Regards,

Natália.

[dmitry...@gmail.com]

This the id of my first app

nnyykG9UA0g2YlGAhrqTJw7soKPAhxx1bpUAdKkq

Since this app did not work, I created new app (id: Bt3pnItthtGDuNsqJBzUz53I6QABQRl98lqynfI9), but it is not working now also.

Waiting for reply.

Thanks.

[dmitry...@gmail.com]

Did you check?

[efeo...@gmail.com]

I got the same issue with every app I created. First day I can connect to the back4app flawlessly, the next day I couldn't. Everytime I have to create a new app and use it, which is boring and useless.

[Charles Ramos]

Hi!

Could you please send me your app ID to check what's happening on our end?

Regards,

Charles Ramos

[Charles Ramos]

Hi!

Have you had a chance to read my last email?

You can email us at comm...@back4app.com, then our team will investigate the issue that you're facing.

Regards,

Charles Ramos