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Max Tannone
Oct 15, 2016, 6:32:52 PM10/15/16
to back{4}app
Unable to login. A user that was logged in, was unable to do anything with the database.
Logs:
- 2016-10-15T22:30:14.030Z - Uncaught internal server error. { [MongoError: getaddrinfo ENOTFOUND mongosb4a2.back4app.com mongosb4a2.back4app.com:27017] name: 'MongoError', message: 'getaddrinfo ENOTFOUND mongosb4a2.back4app.com mongosb4a2.back4app.com:27017' } Error: getaddrinfo ENOTFOUND mongosb4a2.back4app.com mongosb4a2.back4app.com:27017 at errnoException (dns.js:27:10) at GetAddrInfoReqWrap.onlookup [as oncomplete] (dns.js:78:26)
Any ideas?
Davi Macêdo
Oct 16, 2016, 12:41:07 AM10/16/16
to back{4}app
Hi, Max.
Can you please check again?
Best.
Max Tannone
Oct 17, 2016, 11:09:42 AM10/17/16
to back{4}app
Thanks Davi, it is working now. What was the fix?
Davi Macêdo
Oct 17, 2016, 5:14:12 PM10/17/16
to back{4}app
Hi, Max. I've just restarted your app. It seems to have lost connection to database in one of the containers it is running in. We are deploying a new version in which it will try to reconnect itself if it loose again. Best.
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