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"VTech Communications Safe & Sounds Full Color Video and Audio Monitor" 7.9 out of 10. based on 276 ratings
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VTech Communications Safe & Sounds Full Color Video and Audio Monitor Detail & Feature
- Split screen viewing system supports up to four total cameras to be viewed from one parent unit; Viewing modes include single view and quad view split screen to view 4 rooms at the same time
- Remotely communicate to your baby from the parent unit to the baby unit; Soothe your baby from another room or even from outdoors
- Infrared LED view your baby at night without disturbing them
- 1, 000 feet of range with superior digital transmission
- Rechargeable battery with low battery alert in parent unit
VTech Communications Safe & Sounds Full Color Video and Audio Monitor: Summary
- Safe & Sounds Full Color Video and Audio Monitor split screen viewing system supports up to four total cameras to be viewed from one parent unit. Viewing modes include single view and quad view split screen to view 4 rooms at the same time.
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Most helpful customer reviews
160 of 171 people found the following review helpful.
Worked okay, but voice activation was annoying
By Eric G.
We purchased this monitor several weeks ago because it seemed to be the best value and also seemed to be of good quality for the price. The monitor worked well overall. BUT, the voice-activation circuit drove us nuts. There is a feature that is setup so that if the monitor isn't picking up a certain level of sound, the parent unit goes completely silent -- eliminating the 'white noise' sound usually heard from baby monitors.
Although this sounds great, in actual use it was awful. Regardless of what sensitivity setting we had the unit on, it still would turn on and off all night. If there was the slightest sound in the baby's room, the monitor would "wake up" and you would hear white noise. 2 seconds later, it would go silent. 2 seconds later again and it's making noise. On..off..on..off.
Unfortunately there is no way to turn this feature off -- so we packed it up and sent it back. We then purchased a Motorola video baby monitor, which has worked
well, and although never goes completely quiet, at least it doesn't keep turning on and off all night like the V-Tech did.
Pros: Video quality, ease of setup, battery backup in baby unit, front speaker and volume control, price.
Cons: No way to turn off VOX sensitivity.
77 of 83 people found the following review helpful.
Edited: Downgraded from poor to terrible
By lawguru
This is my second video monitoring system, the first being a Summer Infant Day and Night that we purchased in 2010 when our first child was born. The Summer Infant model was (and still is) excellent. The picture and sound quality are both great, and reliable. But, as luck has it, that model is not expandable, and we're expecting our second child, so we decided to switch to a model that supported multiple cameras. In terms of rave reviews and features, I should have gone with one of the Motorola models, but I was amazed by the bundle of features for the price with VTech, and took the bait. We bought this system and one extra camera, and went to work setting them up at home in the nursery, and in the toddler's room.
First, the picture quality is NOT GOOD. Compared to the Summer Infant, it's a joke, especially the night vision. Luckily my son has dark hair or I'd never be able to GUESS where he was in the picture. If you need crisp images, do not get this model.
We're making do so far, as we can mostly tell where the toddler is in the picture, but it's terrible.
Second, the sound quality and reliability is NOT GOOD. The Summer Infant has crisp, continuous sound. The VTech sound is tinny at best, and interference interrupts it every couple of seconds, in no particular pattern. Moreover, the sound seems to turn itself OFF all the time. I've been able to jog it back on by using the "Talk" feature to say something over the intercom to my son, and then the sound kicks back on awaiting his response. Again, we're using it for him, but it's terrible.
We have not used this yet for a newborn, and it's quite likely that we won't. We still have our old Summer Infant, and unless the sound is continuous and the close-up picture is much better (the newborn camera will only be pointed at a crib, whereas the toddler camera is mounted up high for a (poor quality) view of the whole room) we'll probably use the Summer Infant for the
newborn, as I'm not messing around with an unreliable system for a new baby. If we end up going that route, I'll mount the extra VTech camera in toddler's room for added viewer angles, as we can't see the whole room with one camera, and I'll just tote around both parent units, one for each child.
If I had known I was going to have to do that, I'd just have purchased another Summer Infant Day and Night.
Morale of the story: if I had this to do over, I wouldn't have made this choice. The product is trash compared to Motorola or Summer Infant. However, it does do the job (just badly), and it has a bundle of nice features (temperature monitoring, lullabies (that my son hates), zoom (but NOT pan! and the zoom just pixellates the already terrible picture quality), and multiple camera support. VTech seemed to try really hard to throw a lot into this for a low price, but forgot the two most important features: sound quality/reliability and picture quality.
Sadly, one and a half thumbs down.
EDIT: June, 2013 - Well, my dissatisfaction turned quickly into disgust. Other reviewers have lamented the nonexistent customer service at Vtech: HEED THEM. Our second wasn't born until April, and has been in our room, so we haven't really needed to USE this system until very recently. We had set it up and ensured the camera angles were appropriate prior to her birth, but hadn't used the system. Even so, somehow, this camera inexplicably broke. The transformer (the box-part of the plug) has evidently blown: instead of having subpar video and audio, it now has ZERO video and audio. The parent unit doesn't read the camera at all, instead eternally waiting for connection. And the camera unit makes a loud popping noise from the camera itself every three seconds if it is powered on. It cannot be powered off anymore without unplugging it -- the power button now only works one way: to turn on. So, to recap: with LESS THAN A DAY OF
USE, the camera unit does not transmit video, does not transmit audio, does not turn off, and makes loud noises. In other words, this is worse than zero stars. This is negative stars. They should be paying US for housing these annoying products.
BUT IT GETS BETTER (read: worse). I contacted VTech, stumbled through their ridiculous online contact template (that doesn't seem to even anticipate receiving product failure communications) and filed my concern, asking for a refund, a replacement, an extra part (the camera itself doesn't need replacing, only the power cord...with a new power cord it would be back to functioning as a less than mediocre piece of 1990s video equipment, but it would at least WORK). VTech's website assured me I would be contacted within two days.
That was almost four weeks ago. That's right. Four weeks of radio silence. I'm about to contact them for the THIRD time, but this company goes beyond all other bad reviews I've ever read,
ever. It's not that they refuse to accept responsibility, don't warrant the product, charge the customer shipping. They might do all those things. But who knows? The company seems to collectively hide under the table whenever the phone rings, and, without being able to reach them, the consumer is completely up a creek.
I've written many reviews. I've NEVER had to write one like this.
Buyer beware.
106 of 120 people found the following review helpful.
Worked for a week. Now it's junk. Don't buy it!
By Mister Furious
I weighed the reviews of this and other comparably-priced video baby monitors very carefully, since my wife and I have limited financial means. I ultimately decided on the VTech monitor over the Motorola model, mostly because it supports multiple cameras and the screen is bigger. I wrote off the complaints about the camera's sound sensitivity, since my wife and I tend to keep the audio to our son's room running continuously, anyway.
Unfortunately, our experience was much, much worse. Sure enough, it was difficult to find a good sound sensitivity setting, but we settled on the highest one. For two weeks, we enjoyed being able to keep a video eye on our son while in his room. In fact, without this monitor, my wife would never have known that when our son goes down for his nap, he doesn't always sleep.
That was when it worked, which was approximately one week. Our problems began when the image on the parent unit started flickering like an old analog
television set that needs to have its vertical hold adjusted. This continued to deteriorate until finally, the parent unit and camera refused to synch. Instead, the parent unit beeps and the camera power light blinks red and green while it makes an annoying clicking sound. No sound. No picture. After only two weeks of use.
Taking into account the previous review where the manufacturer admitted that the camera was bad (though we think our parent unit is bad, since the camera does not malfunction when the parent unit is turned off), this is obviously too high of a defect rate, so we are returning this item to Amazon for a refund.
Don't make the same mistake we did. Don't buy this unit!
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