Changing registered email address and admin

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Jamie Walden

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Jan 23, 2017, 11:21:31 AM1/23/17
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Hi - I've been trying to get in touch with support for a month now. Hopefully someone can help me out here. 

I'm currently the admin for the business, but am leaving the company so need to switch control over to my business partner. Would be great if someone could let me know the steps involved to do this. 

Thanks

at...@babblevoice.com

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Jan 23, 2017, 11:57:35 AM1/23/17
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Hi Jamie, 

If you do the following, you will be able to transfer control - 

-Go to babblevoice.com and sign into the domain.
-Click on 'users' on the blue text options
-If the person already exists in the list, click on them, and click the Edit button
-Tick the 'Domain Owner' box, then click 'Save and Close'

-If the person is NOT listed, click Add, and once they in the domain list and continue with the above list.

Hope that helps, 

Andy

Jamie Walden

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Jan 24, 2017, 5:19:26 AM1/24/17
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Thanks Andy, will give it a go and report back.

Jamie Walden

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Jan 24, 2017, 5:40:48 AM1/24/17
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Sorted, thanks a lot.


On Monday, 23 January 2017 16:57:35 UTC, at...@babblevoice.com wrote:

Nick Knight

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Jan 24, 2017, 7:05:22 AM1/24/17
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Hi Jamie,

Get the new user to log into babblevoice. When they log in, they will see a message: "Looks like you are new to babblevoice. Welcome. You can either start by creating a new domain or asking the user of another domain to add you to theirs.".

Once they have done this, you can then add them to your domain (and set any permissions such as changing ownership etc).

When you are now logged into babblevoice, go to the user's screen, click "Add" then enter the email address of the user who logged into babblevoice in step 1. Then set the permissions by selecting "Edit".

Let me know how you get on.

KR

Nick

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