RESUME - EXECUTIVE MANAGEMENT POSITION WITH EQUITY PARTICIPATION - rick's resume-980113.doc (0/1)
Rick Penland
RICK PENLAND
5083 Blarney Street
Fredericksburg, VA 22407
(540) 786-8830
Email: rpen...@dimension.net
Date available: January 30, 1998
Objective: Executive Officer for a small to medium size Network
Integration organization with equity based participation.
Summary:
Over 20 years result oriented management experience and over 12 years
leadership with a TQM (Total Quality Management) approach in all areas
of Information Technology. Dynamic in his approach to Business
Process Management utilizing measurable objectives and delegating
tasks based upon individual strengths while maintaining full
responsibility for success of the team. Proactively produces creative
solutions to problems before most people know they exist and before
they become mainstream. Innovative in his strategic "Win for all"
approach in dealing with Customers, Vendors, Information Technology
Staff, and Corporate Executives to achieve maximum potential with the
least capital expenditures. Strong Leader that provides mentoring for
all Staff and Clients around him. A tenacious team player with the
ability to lead directly or indirectly from any position. Has the
ability to articulate complex Information Technology issues to
engineers as well as the Board Members of the Corporation, producing
positive results and a better understanding for all.
Selected Accomplishments
* Increased corporate information services sales by 5% during the
first month as a Senior Technology Consultant managing only two
accounts.
* Bought out 50% owner during corporate breakup and reorganized
corporation to grow business and effectively run current business
while exceeding the year-end D&B P&L Projections.
* Economically reached 35,000 to 70,000 members of target audience and
received over 1,000 hot leads by exhibiting at seven trade shows over
two years.
* Negotiated and established more than 25 IT Reseller agreements to
provide clients with full range of quality products in function as
Value Added Reseller (VAR).
* Successfully submitted GSA schedule with 11 vendor's product lines
and the corporation's project management, network engineering, design,
and implementation services.
* Created comprehensive 46-page Employee Handbook that explained
overview of the corporation, general employee policies, compensation
and employee administration, employee benefits, employee expenses, and
miscellaneous policies.
* Brought in over $486,000 in profit to corporation in one year by
performing over 3,600 hours of Project Management which were billed at
$135 profit per hour. Replaced by two full-time Project Managers to
cover the same accounts at contract completion.
* Re-engineered two 1,800+ node networks in hostile multilingual
(Japanese & English) environment on time and under budget so that
increased productivity paid for the network design within 24 hours of
implementation. Re-engineering included network design, cross
connect/punch down charts, rack layouts, new closet floor layouts,
detailed bill of materials, implementation plans, and back out
strategies.
* Analyzed, designed and implemented point-of-sale, order processing,
and inventory control system which enabled base commissary to carry
wider variety of short-shelf-life products and better serve customers
by increasing limited warehouse space by the amount of goods in
transit.
* Saved $1,200,000 in design and implementation of 600-node
Metropolitan Area Network (MAN) by purchasing components and
performing implementation in-house.
* Saved $750,000 over three years by bringing trouble calls and
computer component replacement in-house and training appropriate staff
to handle these functions.
* Saved $200,000 by analyzing and designing inventory control,
tracking, and layaway program for Marine Corps Exchange and
implementing program in timely manner by training and utilizing
interns.
* Reallocated staff time to focus on troubleshooting and saved
approximately $100,000 annually by enabling anyone on system to log
trouble calls, tracking parts inventory, and tracking time use of
repair personnel.
* Saved $180,000 in outside computer training costs for four-day
600-end user course by performing functions in-house.
* Saved over $50,000 without impacting service to users following
office downsizing by training and utilizing interns instead of
consultants to provide programming support for eleven systems.
* Increased quality of computer training and completely filled
previously unpopular courses by developing course according to Systems
Approach to Training (SAT) and encouraging other instructors to do so.
Employment History
Dimension Enterprises, Inc., Senior Account Consultant, Herndon, VA,
1997-present. Virtual Web, Inc., President and CEO, Fredericksburg,
VA, 1995-1997. AT&T, Senior Information Technology Program/Project
Manager, Rockville, MD, 1994-1995. United States Marine Corps,
Computer Sciences School, Instructor, Quantico, VA, 1991-1994. United
States Marine Corps, Information Technology Department Head, Iwakuni,
Japan, 1988-1991. United States Marine Corps, Applications
Development Department Head, Kaneohe Bay, HI, 1986-1988. United
States Marine Corps, Electronic Maintenance Department Head, Kaneohe
Bay, HI, 1985-1986. United States Marine Corps, Electronic Maintenance
Department Head, Jacksonville, NC, 1984-1985. Penland Concrete
Construction, President, Ventura, CA, 1978-1984.
Technical Experience
MS-DOS 2.11 - 6.22, MS Windows 3.1, MS Windows for Workgroups 3.11, MS
Windows 95, MS Windows NTAS Beta - 4.0, MS BackOffice Suite, MS Mail,
MS Exchange, MS Project, MS Office 95-97, Lotus SmartSuite, Banyan
VINES 3.10 - 7.0, Beyond Mail, News Servers, POP3 Mail Servers and
Telnet Servers, FTP and Gopher Servers, VISIO, ClickNet, Openview,
Transcend, POLYCENTER, and Spectrum. VSAM, CICS, JCL, COBOL, Natural,
Natural2, BASIC, Pascal, Dbase, and Clipper. Cabletron, 3COM,
Breezecom Wireless Ethernet 802.11, Wave Wireless Ethernet, U.S.
Robotics, Compatible Systems, CHIPCOM, Bay Networks, AT&T, IBM,
Digital Equipment, Cisco, HP Analyzers, Fluke LAN Meters, W&G
Analyzers, Microtest TDM Scanners, Various other Bridges, Hubs,
Routers, and Switches and Gateways. Various Intel and DEC Alpha
Platforms. SNA, VINES IP, TCP/IP, SMTP, SNMP, FTP, Telnet, HTTP,
IPX/SPX, NetBIOS, DEC, XEROX, Ethernet, Token-Ring, FDDI, 10BaseT,
10Base2, 10BaseFIORL, 10Broad36, 100BaseTX, 100BaseVG, Cat 3 and 5
Cable Plants. Registered with the InterNIC for DNS registrations.
Established Virtual Domains, and multiple Web Servers and Sites.
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