AWX 21.0.1 Docker Deployment - GUI Does Not Refresh By Itself

[Donny Ta]

Hey everyone,

We are running AWX version 21.0.1 using the docker deployment method. After going to this version, it seems like the GUI has a lot more difficulty refreshing data in the right pane / Output tab when you run any type of job (project update, inventory sync, template, anything).

Anyone else have this issue? Our current workaround is either refreshing the whole page, or navigating away from the Output tab, and coming back to it.

Best,

Donny

[jowe...@redhat.com]

When I have seen this in the past it is usually due to an issue with a web socket.

Can you open the developer tools in your browser and watch the network traffic as you submit a job?

This should show you if there is an issue happening with the web socket. 
Let us know what your results are.

-John

[Donny Ta]

Hi John,

It's strange because the issue is intermittent but more often than not, the output of the job will not update in the panel that pops up. If I navigate away from the page and come back, it shows up (or if I refresh the page).

Attached is the network traffic of a run where I am stuck with the job constantly saying "running" but nothing ever shows up and "running" never turns into "succeeded" (picture is called running.png).

Another attached screenshot is of a run where the job jumps from "running" to "succeeded" but you can see that nothing showed up in the panel once again (picutre is called succeed.png).

Any help would be much appreciated,

Donny

[AWX Project]

Hi Donny,

thanks for the information. This might be a good candidate for opening a github issue for on AWX. If you can provide details about what you are experiencing on the issue, and the websocket messages that are being sent and received, that would be helpful information. Thanks!

Seth

[Donny Ta]

Hey Seth,

I believe there's been an issue regarding this subject already (Job output not refreshing automatically in AWX 18.0.0 · Issue #9747 · ansible/awx (github.com)). But I can chime in with my input.

Thank you,

Donny